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Atm First Line Maintenance Jobs in New York (NOW HIRING)

ATM Manager

Manhattan, NY · On-site

$88.80 - $111/hr

Establish and maintain accountability at the front line of the market; schedule and develop staff ... Preferred Qualifications * 5+ years ATM operations and claims experience. * Previous experience as ...

The ATM Manager II is responsible for managing drivers, messengers and guards and operations the ... Establish and maintain accountability on the front line of the market; schedule and develop staff ...

The ATM Manager II is responsible for managing drivers, messengers and guards and operations the ... Establish and maintain accountability on the front line of the market; schedule and develop staff ...

The ATM Manager II is responsible for managing drivers, messengers and guards and operations the ... Establish and maintain accountability on the front line of the market; schedule and develop staff ...

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Atm First Line Maintenance information

What is an ATM First Line Maintenance?

An ATM First Line Maintenance job involves performing basic troubleshooting and maintenance on ATMs to ensure they remain operational. Responsibilities include replenishing paper supplies, clearing cash jams, resetting machines, and addressing minor technical issues. Technicians typically respond to service calls to resolve routine problems quickly and minimize downtime. Unlike Second Line Maintenance, which handles complex repairs, First Line Maintenance focuses on simple, on-site fixes to keep ATMs functional.

What are the typical daily responsibilities for an ATM First Line Maintenance technician?

ATM First Line Maintenance technicians are responsible for responding to service calls to resolve minor ATM issues such as cash jams, receipt paper replacement, and basic error troubleshooting. Their daily tasks often involve traveling between multiple ATM locations, performing routine inspections, and ensuring machines are operational and secure. Technicians also document all maintenance activities and communicate with both customers and their technical support teams to escalate complex issues when needed. This role is hands-on and customer-facing, requiring strong organizational skills and the ability to work independently.

What are the key skills and qualifications needed to thrive in the ATM First Line Maintenance position, and why are they important?

To thrive as an ATM First Line Maintenance technician, you need basic knowledge of mechanical and electrical systems, troubleshooting abilities, and typically a high school diploma or equivalent. Familiarity with hand tools, diagnostic equipment, and possibly ATM-specific certifications or vendor training programs is highly valued. Strong attention to detail, customer service orientation, and effective communication skills set outstanding candidates apart. These skills ensure prompt, accurate resolution of ATM issues, minimize downtime, and maintain positive client relationships.

How often do ATMs need maintenance?

ATM First Line Maintenance technicians typically perform routine maintenance every 1 to 3 months to ensure proper operation, including cleaning, software updates, and hardware checks. The frequency may vary based on usage, environment, and manufacturer recommendations, with some issues requiring immediate attention outside scheduled visits.

What are popular job titles related to Atm First Line Maintenance jobs in New York?

For Atm First Line Maintenance jobs in New York, the most frequently searched job titles are:

What job categories do people searching Atm First Line Maintenance jobs in New York look for?

The top searched job categories for Atm First Line Maintenance jobs in New York are:

Infographic showing various Atm First Line Maintenance job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

$88.80 - $111/hr

Other

Posted 10 days ago


Job description

Pay Range: $88,800.00 - $111,000.00 USD Annual

Job Summary

The ATM Manager II is responsible for managing drivers, messengers and guards and operating the facility, typically including up to 20 routes or more than 1,200 ATMs. This position assists the General Manager in ensuring the secure, safe and efficient functioning of an armored car operation. The incumbent drives the execution of the business, motivates team members to achieve the best results, and directs continuous process improvement. This position leads a dedicated team of ATM employees and requires extensive coordination with other on‑site operations in an armed environment, enforcing rules to protect the premises and property of Brink’s and its customers as well as the safety of all persons on site.

Key Responsibilities
  • Manage the ATM Logistics team members at one of the market locations.
  • Ensure ATM route logistics efficiency through appropriate interaction with market employees and route analysis.
  • Ensure ATM data is entered and balanced in the BIM system.
  • Maintain a safe and secure environment with the goal of ensuring the safety of all employees.
  • Leverage systems, equipment and process redesign to drive continuous improvement in cost, quality and efficiency.
  • Maintain and provide quality customer service.
  • Secure inventories by executing controls and ensuring strict compliance with security procedures; proactively reduce risk exposure and implement measures to reduce worker’s compensation injury costs and security losses.
  • Establish and maintain accountability at the front line of the market; schedule and develop staff; maintain a positive employee‑relations work environment while fostering a cooperative team atmosphere of employee engagement.
  • Maintain the highest level of integrity, dignity and standards both internally and externally; uphold high ethical standards and protect Brink’s reputation by delivering high‑quality, reliable programs and services.
Minimum Qualifications
  • Minimum of 3 years operations experience in transportation and/or logistics.
  • Minimum of 1 year supervisory experience.
  • Minimum of Class B with air‑brakes driver’s license.
  • Satisfy all applicable Department of Transportation requirements.
  • Minimum of 21 years of age.
  • A valid firearms permit or ability to pass applicable firearms licensing requirements.
  • A valid guard card or ability to obtain a guard card or any other required licenses.
  • Able to lift at least 50 pounds.
Preferred Qualifications
  • 5+ years ATM operations and claims experience.
  • Previous experience as an armored car driver.
  • Knowledge of route analysis and logistics.
  • Knowledge of lean/process improvement methodologies.
  • Knowledge of budgeting and planning experience.
  • Bachelor’s Degree.
Professional Skills
  • Strong consultative, analytical and problem‑solving skills.
  • Excellent interpersonal, communication and presentation skills.
Equal Employment Opportunity Statement

Brink’s, Incorporated is an Equal Opportunity /Affirmative Action Employer and is committed to maintaining a drug‑free workplace.

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