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Athena Direct Jobs in Naperville, IL (NOW HIRING)

The ideal candidate will have a strong understanding of high-volume front desk operations, Athena ... providing direct patient care, accessing medical and confidential records, accessing and ...

Patient Access Representative

Naperville, IL · On-site

$17.87 - $22.50/hr

You will be operating a multi-line switchboard, directing calls and scheduling patient appointments ... Athena experience preferred. Full-time range starting at $17.87 to $22.50 (commensurate with ...

Full Stack Engineer

Schaumburg, IL · On-site

$115K - $130K/yr

Director of Product Development.Location: Schaumburg ILHybrid schedule (in office Monday, Tuesday ... Athena, S3, DynamoDB, API Gateway, Amplify, and CloudFrontProficiency with React, including ...

Full Stack Engineer

Schaumburg, IL · On-site

$115K - $130K/yr

Director of Product Development. Location: Schaumburg IL Hybrid schedule (in office Monday, Tuesday ... Hands-on experience with AWS, particularly Athena, S3, DynamoDB, API Gateway, Amplify, and ...

You will be operating a multi-line switchboard, directing calls and scheduling patient appointments ... Athena experience preferred Additional Information Full-time range starting at $17.87 to $22.50 ...

Patient Access Representative

Chicago, IL · On-site

$17.87 - $22.50/hr

You will be operating a multi-line switchboard, directing calls and scheduling patient appointments ... Athena experience preferred Additional Information Full-time range starting at $17.87 to $22.50 ...

Director of Product Development. Location: Schaumburg IL Hybrid schedule (in office Monday, Tuesday ... Hands‑on experience with AWS, particularly Athena, S3, DynamoDB, API Gateway, Amplify, and ...

Direct Hire Pay: $22 - $26 / hour (up to $27/hour based on experience) Work Schedule: Full-time, ... Familiarity with practice management systems (Athena experience preferred but not required) * High ...

Sr. Data Engineer

Chicago, IL · On-site

$118K - $141K/yr

Highly self-motivated and directed * Demonstrate a commitment to client core values * Exercise ... Experience using Spark EMR, RDS, EC2, Athena, API capabilities, CloudWatch, CloudTrail is a plus

Direct Hire Pay: $22 - $26 / hour (up to $27/hour based on experience) Work Schedule: Full-time, ... Familiarity with practice management systems (Athena experience preferred but not required) * High ...

Full Stack Engineer

Schaumburg, IL · On-site

$80 - $110/hr

Director of Product Development. Hybrid schedule (in office Monday, Tuesday, Thursday). The Full ... Hands‑on experience with AWS, particularly Athena, S3, DynamoDB, API Gateway, Amplify, and ...

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Athena Direct information

See Naperville, IL salary details

$10

$16

$23

How much do athena direct jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for athena direct in Naperville, IL is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $17.74 per hour, depending on experience, location, and employer.

What is an Athena Direct?

Athena Direct is not a widely recognized job title in most industries. However, it may refer to a role or service related to Athenahealth, a healthcare technology company, where 'Direct' could imply direct messaging or communication solutions for healthcare providers. Alternatively, it could refer to someone overseeing Athenahealth's Direct messaging platform, which is used for secure electronic health information exchange. If you are seeking information about a specific organization or product called Athena Direct, please provide additional context for more targeted information.

What are the typical responsibilities of an Athena Direct Virtual Assistant?

As an Athena Direct Virtual Assistant, you will manage a variety of administrative tasks such as scheduling, email management, research, and travel arrangements for clients. The role requires strong communication skills, as you'll frequently coordinate with clients and sometimes collaborate with other team members to ensure seamless support. You'll need to adapt to different client preferences and working styles, which can be both challenging and rewarding. This position offers the flexibility of remote work and the opportunity to develop advanced organizational and problem-solving skills.

What are the key skills and qualifications needed to thrive as an Athena Direct employee?

To thrive as an Athena Direct employee (typically a customer service or healthcare operations role with Athenahealth), you need strong communication skills, problem-solving abilities, and familiarity with healthcare processes, often supported by a relevant degree or experience. Proficiency with Athenahealth's EHR/PM systems, CRM tools, and general office software is essential. Exceptional customer service, attention to detail, and teamwork help individuals stand out in this environment. These skills ensure efficient support for clients and providers, which is crucial for maintaining high-quality service in healthcare technology.

What is the difference between Athena Direct vs Athena Customer Service Representative?

AspectAthena DirectAthena Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or office-basedCall centers, remote or office-based
Industry UsageInsurance, healthcare, financial servicesInsurance, healthcare, financial services
Job FocusHandling customer inquiries, processing claims, providing informationHandling customer inquiries, resolving issues, providing support

Both Athena Direct and Athena Customer Service Representative roles typically require similar credentials and work in comparable environments within the insurance and healthcare industries. The main difference lies in the specific job functions, with Athena Direct often focusing on direct communication and processing tasks, while Customer Service Representatives may emphasize issue resolution and support. Understanding these distinctions can help job seekers identify the best fit for their skills and career goals.

What cities near Naperville, IL are hiring for Athena Direct jobs?

Cities near Naperville, IL with the most Athena Direct job openings:

Infographic showing various Athena Direct job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $34,835 per year, or $16.7 per hour.

Patient Service Representative

Medix

Des Plaines, IL • On-site

$21 - $24/hr

Full-time

Medical, Dental

Re-posted 26 days ago


Job description

About the Role:
Seeking a detail-oriented Care Specialist. This position requires experience in accurately greeting and processing high volumes of patients, handling phone queues, managing insurance verification, and ensuring a seamless clinic flow. The ideal candidate will have a strong understanding of high-volume front desk operations, Athena 1, patient scheduling, and a high warmth factor for on-the-spot problem-solving.
Type: Full Time
Location: On-site in Des Plaines, IL
Shift: Rotating shifts Monday - Friday 6:30AM - 5:30PM (Plus 1 Saturday every ~6 weeks)
Pay: $21.00 - $24.00/hr
Qualifications:
  • Experience: 1 year of medical or dental office experience.
  • Must understand the difference between HMO/PPO and know terms like co-pay, co-insurance, and insurance verification portals (Availity).
  • Experience needs to be at least within the last 2 years
  • Education: High school diploma or equivalent.
  • Technical Skills: Ability to learn or previous experience with EMR systems (Athena 1 preferred) and computer literacy.
  • Knowledge: High proficiency in insurance verification to ensure accurate collections at check-in and handling strict phone metrics.

Key Responsibilities:
  • Greet and process 60-100+ patients daily across a high-volume Surgery Center.
  • Handle high-volume phone queues (900-1,000 calls/week) with a goal of answering in under 15-30 seconds.
  • Verify insurance eligibility (HMO, PPO), check network status via Availity, and collect co-pays, self-pay payments, and balances.
  • Rotate every 3 months between front-facing stations and back-office tasks like voicemails, emails, medical records, and sorting documents.
  • Utilize Athena 1 EMR for accurate patient registration, documentation, and scheduling.
  • Act as a "concierge" to solve patient issues on the spot without unnecessary callbacks.
  • Maintain a high "warmth factor" by smiling through the phone and demonstrating professional verbal and written communication.
  • Monitor and manage the flow of patients through the waiting area in a fast-paced environment.
  • Embody core organizational values including unshakable positivity, a grab-a-mop mentality, and a drive to build a career in healthcare.

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Medix Staffing Solutions logo

About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US