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Atento Jobs in Guaynabo, PR (NOW HIRING)

Bella Group

Representante de Servicio al Cliente

Bayamon, PR · On-site

$14 - $17.50/hr

Es atento a los detalles que hacen la diferencia para transformar experiencias ordinarias en extraordinarias. Responsabilidades principales incluyen pero no se limitan a: * Trabaja todas las ...

Bella Group

Representante de Servicio al Cliente

Bayamon, PR · On-site

$14 - $17.50/hr

Es atento a los detalles que hacen la diferencia para transformar experiencias ordinarias en extraordinarias. Responsabilidades principales incluyen pero no se limitan a: * Trabaja todas las ...

All JobsAtento JobsAtento Jobs in Guaynabo, PR

Atento information

See Guaynabo, PR salary details

$8

$16

$34

How much do atento jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for atento in Guaynabo, PR is $16.30, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.62 per hour, depending on experience, location, and employer.

What is Atento?

Atento is a global provider of customer relationship management (CRM) and business process outsourcing (BPO) services. The company specializes in offering customer support, sales, technical assistance, and back-office solutions for businesses across multiple industries. Atento serves clients in sectors such as telecommunications, banking, healthcare, and retail, helping them improve customer experiences and streamline operations. With a presence in over a dozen countries, Atento employs tens of thousands of people worldwide.

What are some common challenges faced by customer service representatives at Atento, and how can they be managed?

Customer service representatives at Atento often interact with a high volume of customers, which can sometimes lead to stressful situations, especially when handling difficult or dissatisfied clients. Effective time management, clear communication skills, and resilience are crucial in managing these challenges. Atento typically provides comprehensive training and ongoing support, including access to supervisors and peer teams, to help representatives navigate complex cases and maintain service quality. Maintaining a positive attitude and utilizing available resources can make the work environment more manageable and rewarding.

What are the key skills and qualifications needed to thrive as a customer service representative at Atento, and why are they important?

To thrive as a Customer Service Representative at Atento, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is important, and some roles may require specific product or language certifications. Patience, active listening, and a positive attitude help representatives build rapport and effectively address customer needs. These skills ensure efficient resolution of customer issues, high satisfaction rates, and contribute to the overall success of the support team.

What is the difference between Atento vs Customer Service Representative?

AspectAtentoCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, office settings, remote optionsCall centers, retail, office settings
Employer & IndustryOutsourcing companies, customer service industryVarious industries including retail, telecom, finance
Common Search & ComparisonYesYes

Atento and Customer Service Representative roles both involve handling customer inquiries, often in call center environments, with similar educational requirements. Atento is a company name specializing in customer service outsourcing, while Customer Service Representative is a job title found across many companies. The roles overlap in work environment and industry usage, making them common points of comparison for job seekers.

What does Atento do?

Atento is a company that provides customer service and business process outsourcing (BPO) solutions. Employees in roles at Atento typically handle customer inquiries, technical support, and sales through phone, email, or chat channels, often using CRM tools and requiring communication skills. The company operates in a call center environment with schedules that may include shifts and training programs for new hires.

What cities near Guaynabo, PR are hiring for Atento jobs?

Cities near Guaynabo, PR with the most Atento job openings:

Atento jobs near you
Infographic showing various Atento job openings in Guaynabo, PR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,913 per year, or $16.3 per hour.

Asociado de Servicio al Cliente - Estación y Tienda

San Juan, PR • On-site

Gama Group
See more jobs at Gama Groupexternal

$16.50 - $21.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Localización: Guaynabo,Carolina y san Juan, PR


Sobre nosotros…

En Gama Group Inc. nos esmeramos por darle el mejor servicio a nuestros clientes.

¡Sé parte de la cadena de servicios esenciales!

Buscamos personas dinámicas y apasionadas por el servicio al cliente. Tenemos oportunidades de empleo en manejo de cajas registradoras, cocina y servicio al cliente

Propósito General del Puesto:

Responsable de asistir en las labores de la caja registradora en la Gasolinera, servicio al cliente según asignado, y en cumplimiento con los preceptos de servicio y las políticas y procedimientos de la empresa.

Responsabilidades:

  • Manejo y cuadre de caja registradora.
  • Manejo de dinero.
  • Servicio al cliente.
  • Responder preguntas de los clientes.
  • Habilidad con los números.
  • Mantener el área de la caja limpia y ordenada.
  • Manejo de tiempo.

Educación, Adiestramiento y/o Experiencia Requerida

Diploma de escuela superior o diploma de estudios generales (GED); o

uno a tres meses de experiencia y/o entrenamiento preferiblemente relacionado; o la combinación equivalente de educación y experiencia.

Lenguaje, Destrezas y Conocimientos

Posee destrezas de organización y conocimiento básico en el área de Gasolinera. Habilidad de leer y comprender instrucciones simples, correspondencia breve, y notas.

Maneja su tiempo de manera efectiva y constructiva. Es puntual, responsable, esta atento a los detalles.

Demandas Físicas

La posición requiere esfuerzo físico normal parado.

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