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At Maximus Jobs in Michigan (NOW HIRING)

At Maximus information

What are At Maximus jobs?

'At Maximus' jobs refer to positions available at Maximus, a global company that provides technology-enabled services and solutions to government agencies. These roles span various fields including customer service, healthcare administration, IT, project management, and consulting. Employees at Maximus work to support government programs in areas such as health and human services, employment, and education. The company is known for offering opportunities to help make a difference in communities while developing professional skills. Job requirements and responsibilities vary depending on the specific position and department.

What are the key skills and qualifications needed to thrive as an employee at Maximus?

To thrive at Maximus, strong customer service skills, problem-solving abilities, and relevant educational background are generally required, often depending on the specific role. Familiarity with client management systems, call center software, and sometimes government program protocols or certifications is typically expected. Excellent communication, adaptability, and teamwork are standout soft skills for success in a dynamic, client-focused environment. These skills and qualities are vital for delivering effective solutions, maintaining compliance, and building positive client relationships in a government services setting.

What opportunities for professional development and career growth are available for employees at Maximus?

At Maximus, employees benefit from a variety of professional development programs, including on-the-job training, mentorship, tuition reimbursement, and access to internal learning platforms. The company encourages career advancement by promoting from within and offering clear pathways for progression across departments. Team members are often supported in pursuing certifications or additional education relevant to their roles, and regular performance reviews help identify opportunities for growth. Collaborative project work and cross-functional teams also allow employees to broaden their skill sets and prepare for leadership roles.

What is the difference between At Maximus vs Customer Service Representative?

AspectAt MaximusCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, government agencies, healthcare settingsCall centers, retail, or office environments
Employer & Industry UsagePrimarily government and healthcare sectorsVarious industries including retail, telecom, and finance

At Maximus and Customer Service Representatives both require similar educational backgrounds and often work in call center environments. However, At Maximus typically focuses on government and healthcare sectors, whereas Customer Service Representatives are employed across diverse industries. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to At Maximus jobs in Michigan?

For At Maximus jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching At Maximus jobs in Michigan look for?

The top searched job categories for At Maximus jobs in Michigan are:

Infographic showing various At Maximus job openings in Michigan as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution.

Senior BUR and Storage Engineers

Reporter Newspapers

Grand Rapids, MI • On-site

$90 - $130/hr

Other

Medical, Life, Retirement, PTO

Posted 12 days ago


Job description

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5

Job-Specific Essential Duties and Responsibilities:
  • Own and operate enterprise backup, recovery, and storage services across on-premise, data center, and hybrid environments, supporting restoration during outages, migrations, and infrastructure events.
  • Maintain disaster recovery (DR) plans, procedures, and runbooks; execute backup integrity checks, restoration testing, and recovery actions.
  • Support testing and validation of infrastructure and application changes impacting backup and recovery platforms.
  • Participate in configuration, change, release, patch, and upgrade activities affecting backup, recovery, and storage tooling.
  • Coordinate with incident management and service teams during critical incidents to ensure timely data restoration and service recovery.
  • Provide senior-level technical guidance on recovery architecture and operational best practices while supporting junior engineers in day-to-day execution to protect SLA performance.
Job Specific Minimum Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or related field OR equivalent work experience.
  • 3+ years of experience supporting enterprise backup, recovery, and storage operations in on-premise and/or hybrid environments.
  • Hands-on experience with enterprise backup and recovery platforms (e.g., disk- and tape-based solutions).
  • Experience executing backup integrity checks, recovery testing, and restoration activities.
  • Working knowledge of disaster recovery concepts, RPO/RTO, and operational runbooks.
  • Experience supporting change, patch, and upgrade activities in regulated environments.
  • Ability to coordinate across infrastructure, network, database, cloud, and incident management teams.
  • Experience working within ITIL-aligned operational processes.
Preferred Skills and Qualifications:
  • Experience supporting large federal enterprise environments.
  • Familiarity with hybrid cloud backup and recovery architectures.
  • Experience with storage platforms (SAN/NAS/object storage).
  • ITIL Foundation or similar service management training.
  • Strong documentation, communication, and incident coordination skills.

#techjobs #clearance #veteransPage

Minimum Requirements

TCS218, T2, Band 5

#TSTECH

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Minimum Salary

$
90,000.00

Maximum Salary

$
130,000.00

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