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Municipal Court of Atlanta

Court Clerk - Data Management

Posting Expires: July 22, 2026

Salary: $40,819 annually 

PURPOSE OF JOB: 
The purpose of this position is to accurately enter data for the Municipal Court of Atlanta. The Municipal Court handles hundreds of thousands of cases each year. These cases are entered directly into the Court's case management system. Incumbents in this position are responsible for entering case information located on the citation or ticket into the case management system. The individual will work as part of a team which interacts with various other court departments and judges. Duties include but are not limited to: efficiently and accurately entering case information into the database; ability to type proficiently with little to no errors; transfer data from a physical format to an electronic format and vice versa; sort and organize paperwork; prepare documents for service and/ or mailing; conduct research and retrieve files and other legal documents; and identifying and executing opportunities to improve the data entry process. 

ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Incumbent may perform other duties not articulated in this job description as determined by the court administrator, deputy court administrator and/or court operations manager. 

• Entering case information and updating the case management system as necessary.

• Transfer data from paper formats into computer files or database systems and vice versa using keyboards, data recorders or optical scanners.

• Typing in data provided directly from managers and/ or customers;

• Verify data by comparing it to source documents and update existing data.

• Retrieve data from the database or electronic files as requested.

• Perform regular backups to ensure data preservation.

• Sort and organize paperwork after entering data to ensure it is not lost.

• Maintaining information files and processing paperwork as necessary.

• Reviewing physical/ digital paperwork for accuracy and completeness.

• Prepare documents for service, mailing directly to individuals where appropriate.

• Corresponding with the general public and governmental agencies via phone, fax, e-mail as needed.

• Reviewing and distributing mailings related to court cases as well as general mail for the court.

• Answering inquiries from the general public and governmental agencies regarding court procedures, court appearances and case resolution.

• Resolving general and complex customer service issues requiring research using various records and resources.

• Acting as liaison on behalf of visitors with other governmental entities as needed.

KNOWLEDGE, SKILLS & ABILITIES: 
Knowledge of courts and the basic operation of the criminal justice system. Has general knowledge of the procedures and clerical duties as they pertain to the operation of a court. Able to compile, organize, prepare and maintain an assortment of records, reports and information in an effective manner and according to court operations and regulations. Has good knowledge of the terminology used within the court system. Comprehends and applies regulations and procedures of the department. Proven experience as a data entry clerk and fast typing skills. Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel, etc.). Working knowledge of office equipment and computer hardware and peripheral devices. Basic understanding of databases. Utilizes and understands computer applications and techniques as necessary in the completion of daily assignments.

Great attention to detail. Capable of handling and successfully completing multiple, sometimes conflicting, tasks. Solution-focused and demonstrates the ability to identify and solve standard problems and refer more complex issues to appropriate staff and managers. Researches and problem-solves using basic internal and external network resources (documentation and internet). Uses independent judgment in routine and non-routine situations. Has the mathematical ability to handle required calculations. Ability to plan, organize and prioritize daily assignments and work activities. Works under a minimum degree of stress related to duties that require constant attention to detail and tight deadlines. Has sufficient mobility in order to stand and/or navigate around a building for up to 8 hours per day.

Communicates in a confident and energetic manner. Able to communicate effectively with judges, supervisors, staff, the general public and other groups involved in activities associated with court operations and law enforcement. Good command of English both oral and written and customer service skills, including phone etiquette skills. Works with all types of personalities demonstrating a calm, patient and hospitable demeanor on a daily basis. Displays an approachable disposition. Ability to establish and maintain constructive working relationships with coworkers as well as representatives of other departments and agencies.

STANDARD REQUIREMENTS: 
High school diploma or GED required. 

One or more years of data entry experience, preferably in a high-volume industry or a court environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

LICENSURES AND CERTIFICATIONS: 

Fingerprinting required as a part of pre-employment onboarding. CJIS Security Policy v5-9-5.

WORK ENVIRONMENT:

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

LIFTING REQUIREMENTS:  

Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

WORK SCHEDULE:
This position follows the City's hybrid work schedule policy as assigned by the Department of Human Resources Commissioner and requires in-person work at City worksites/facilities at least four (4) days per week, with the option to work remotely one (1) day per week, based on eligibility, departmental needs, and supervisor approval. The hybrid work schedule is subject to change at any time to five (5) days in-person work.
 

It is the policy of the City of Atlanta ("COA") that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law.  We value and encourage diversity in our workforce.