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At Home Customer Service Jobs in Rochester, IN (NOW HIRING)

Customer Service Associate

Warsaw, IN · On-site

$12.25 - $17/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

Customer Service Associate

Plymouth, IN · On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

We are looking for a detail-oriented Customer Service Representative to support order processing and customer communication for a Long-term Contract position based in Pierceton, Indiana. In this role ...

Customer Service Representative

Plymouth, IN · On-site

$14.50 - $19.75/hr

Customer Service Representative - Granite Falls - NC Reporting to the Regional Customer Service Manager, the Customer Service Representative is responsible for sales and service support of an ...

Customer Service Representative

Plymouth, IN · On-site

$14.50 - $19.75/hr

Customer Service Representative - Granite Falls - NC Reporting to the Regional Customer Service Manager, the Customer Service Representative is responsible for sales and service support of an ...

Customer Service Representative

Plymouth, IN · On-site

$14.50 - $19.75/hr

Customer Service Representative - Granite Falls - NC Reporting to the Regional Customer Service Manager, the Customer Service Representative is responsible for sales and service support of an ...

Monitors ship dates and advises customers of order status. * Upon request, expedites and traces overdue purchase orders as well as figures freight costs. * Timely follow-up on quotes and sample ...

Customer Service Associate - Temporary

Knox, IN · On-site

$12.75 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

Customer Service Associate - Temporary

Knox, IN · On-site

$12.75 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store ...

Be Seen First

Some Responsibilities are--- * Manage Policies: Update personal details, add drivers, or change coverage limits. * Process Payments: Take money and issue receipts or proof of insurance. * Handle ...

Customer Service Associate I

North Judson, IN · On-site

$13 - $17.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Employment is at-will, meaning that either the employee or the company may terminate the employment ...

Showing results 21-40

At Home Customer Service information

See Rochester, IN salary details

$9

$17

$25

How much do at home customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for at home customer service in Rochester, IN is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.42 per hour, depending on experience, location, and employer.

What is an at home customer service representative?

At Home Customer Service jobs involve providing support to customers remotely, usually from your own home. Employees in these roles handle inquiries, resolve issues, and offer assistance via phone, email, or chat. These positions often require strong communication skills, a reliable internet connection, and a quiet workspace. Many companies offer training and support to help remote customer service representatives succeed in their roles.

What are the key skills and qualifications needed to thrive as an at home customer service representative?

To excel as an At Home Customer Service Representative, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, basic computer proficiency, and sometimes certification in customer service are typically required. Patience, empathy, and self-motivation are standout soft skills for managing customer inquiries and working independently. These skills ensure effective customer support, high satisfaction, and productivity in a remote work environment.

What are some common challenges faced by at home customer service representatives, and how can they be managed?

At Home Customer Service representatives often face challenges such as staying motivated in a remote environment, managing distractions at home, and maintaining clear communication with both customers and team members. To overcome these, it's important to set up a dedicated, quiet workspace, establish a consistent daily routine, and stay engaged with the team through regular virtual meetings and chat platforms. Time management and self-discipline are key to staying productive, and most companies provide training and support resources to help representatives succeed remotely.

What is the difference between At Home Customer Service vs Call Center Customer Service?

AspectAt Home Customer ServiceCall Center Customer Service
Work EnvironmentRemote, home-basedTypically in a dedicated call center facility or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsSimilar credentials, often with additional training
Industry UsageCommon across retail, tech, healthcare, and morePrimarily in telecommunications, retail, and service sectors
Work ScheduleFlexible, often part-time or full-timeSet shifts, often fixed hours

At Home Customer Service roles involve assisting customers remotely from home, offering flexibility and a variety of industry options. Call Center Customer Service typically refers to roles within a centralized facility or remote positions focused on high-volume call handling. Both roles require similar skills and credentials but differ mainly in work environment and scheduling.

How to become an at-home customer service representative?

To become an at-home customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Employers often require previous customer service experience and may provide training on specific tools or software used in remote support roles.

What are the most commonly searched types of Customer Service jobs in Rochester, IN?

The most popular types of Customer Service jobs in Rochester, IN are:

What cities near Rochester, IN are hiring for At Home Customer Service jobs?

Cities near Rochester, IN with the most At Home Customer Service job openings:

Infographic showing various At Home Customer Service job openings in Rochester, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $36,352 per year, or $17.5 per hour.

Customer Service Associate

Warsaw, IN • On-site

Walgreens
Pharmaceutical and Medicine Manufacturing • 51 - 200 employees

$12.25 - $17/hr

Part-time

Re-posted 23 days ago


Key responsibilities

  • Registers sales, processes transactions, and handles returns, refunds, and exchanges.

  • Engages with customers by greeting, assisting with products, resolving issues, and providing a positive experience.

  • Maintains store cleanliness, organizes merchandise, and assists with inventory, displays, and store resets.


Walgreens rating

5.6

Company rating: 5.6 out of 10

Based on 2,237 frontline employees who took The Breakroom Quiz

97th of 113 rated pharmacies


Job description


  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

External Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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