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At Home Customer Service Representative Jobs in East Ridge, TN

U-Haul

Customer Service Representative

East Ridge, TN

$13 - $17.75/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

East Ridge, TN · On-site

$13 - $17.75/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Chattanooga, TN · On-site

$14.50 - $19.75/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Chattanooga, TN · On-site

$14.50 - $19.75/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

East Ridge, TN

$13 - $17.75/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

East Ridge, TN · On-site

$13 - $17.75/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Chattanooga, TN · On-site

$14.50 - $19.75/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

East Ridge, TN · On-site

$13 - $17.75/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Chattanooga, TN

$14.50 - $19.75/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

East Ridge, TN · On-site

$13 - $17.75/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

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All JobsAt Home Customer Service Representative JobsAt Home Customer Service Representative Jobs in East Ridge, TN

At Home Customer Service Representative information

See East Ridge, TN salary details

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How much do at home customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for at home customer service representative in East Ridge, TN is $15.30, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $17.02 per hour, depending on experience, location, and employer.

What is an at home customer service representative?

At Home Customer Service Representatives are professionals who provide customer support services remotely, typically from their own homes. They assist customers via phone, email, chat, or other communication platforms, addressing questions, resolving issues, and processing orders or returns. These representatives usually work for companies across various industries, using specialized software to manage customer interactions. The role requires strong communication skills, a reliable internet connection, and the ability to work independently. Many companies offer flexible schedules and provide training to help representatives succeed in their roles.

What are the key skills and qualifications needed to thrive as an at home customer service representative?

To thrive as an At Home Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency are typically required. Patience, active listening, and self-motivation are standout soft skills in this remote role. These skills enable representatives to efficiently resolve customer issues and maintain high service standards while working independently from home.

What are some common challenges faced by at home customer service representatives, and how can they be managed?

At Home Customer Service Representatives often encounter challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and maintaining clear communication with both customers and remote team members. To overcome these, it's important to establish a dedicated, quiet workspace, set daily routines, and leverage digital tools for collaboration and time management. Staying proactive in communication and participating in regular virtual team meetings can also help maintain a sense of connection and support.

What is the difference between At Home Customer Service Representative vs Call Center Customer Service Representative?

AspectAt Home Customer Service RepresentativeCall Center Customer Service Representative
Work EnvironmentRemote/Home-basedTypically in a call center facility or remote
Required CredentialsHigh school diploma or equivalent, customer service skillsHigh school diploma or equivalent, customer service skills
Industry UsageCommon across retail, telecom, banking, and moreCommon in telecom, tech, and service industries
Job FocusHandling customer inquiries, support, and problem resolutionHandling high call volume, troubleshooting, and support

Both roles involve customer service skills and similar credentials, but At Home Customer Service Representatives work remotely, providing support across various industries, while Call Center Customer Service Representatives often work in a centralized location or remotely, focusing on high-volume call handling. The choice depends on your preferred work environment and specific job duties.

How to become an at-home customer service representative?

To become an at-home customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Many employers require prior customer service experience and proficiency with computer software or customer management systems. Some roles may also require completing training programs or certifications before starting the job.

What cities near East Ridge, TN are hiring for At Home Customer Service Representative jobs?

Cities near East Ridge, TN with the most At Home Customer Service Representative job openings:

At Home Customer Service Representative jobs near you
Infographic showing various At Home Customer Service Representative job openings in East Ridge, TN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,831 per year, or $15.3 per hour.

Customer Service Representative

Leap Service Partners LLC

Hixson, TN • On-site

$35K - $41K/yr

Full-time

Posted 5 days ago

Job description

Company: Scenic City Plumbing

Location: Hixson / Chattanooga, TN Area

Pay: $17.00 – $20.00 / hour (Dependent on Experience)

Job Type: Full-time

Schedule: Monday – Friday | 8:00 AM – 5:00 PM

Why Work Here?

"Competitive pay, fully vested 401(k) match from day one, comprehensive healthcare benefits, and a supportive team environment with an award-winning local business!"

At Scenic City Plumbing, we’ve built our reputation across the area by delivering top-tier plumbing solutions and honest, dependable service. We’re looking for an energetic, customer-focused Customer Service Representative (CSR) / Scheduler to join our local team and serve as the friendly face and voice of our branch. If you thrive in a fast-paced environment and take pride in helping homeowners, apply today!

What You’ll Do (Key Responsibilities)

  • Inbound & Outbound Appointment Booking: Handle high-volume incoming calls and conduct proactive follow-ups to schedule service calls, drain cleanings, water heater installations, and routine maintenance.

  • Dispatch & Route Coordination: Match jobs to the right plumbing technicians and deliver precise, detailed appointment data to ensure fast, efficient routing.

  • Data Entry & Metrics Tracking: Accurately log call details, booking rates, and customer notes into our dispatching software.

  • Customer Care & Quality Assurance: Follow up with homeowners post-service to ensure 100% satisfaction and uphold Scenic City Plumbing’s reputation.

  • Administrative Support: Assist with general office administrative tasks, billing paperwork, and team coordination as needed.

What We’re Looking For (Qualifications)

  • Education: High School Diploma, GED, or equivalent experience.

  • Experience: 1+ years in customer service, call center, front desk, or dispatching (experience in plumbing, HVAC, or trade services is a major plus!).

  • License: Valid driver’s license.

  • Work Authorization: Must be legally eligible to work in the U.S. without sponsorship.

Key Skills for Success

  • Communication: Exceptional verbal tone and written skills—you know how to reassure a homeowner with a plumbing emergency and turn inquiries into scheduled appointments.

  • Multi-Tasking: Ability to juggle phone calls, dispatch boards, and administrative tasks with strong attention to detail.

  • Tech Confidence: Comfortable navigating multi-line phone systems, dispatch software, and standard office applications.

  • Reliability: Punctual and dependable attendance aligned with your daily schedule.

Pay, Benefits & Perks

  • ???? Competitive Pay: $17.00 - $20.00/hr (DOE)

  • ???? Financial Security: 401(k) with a fully vested company match from day one

  • ???? Health & Wellness: Comprehensive Medical, Dental, and Vision insurance options

  • ???? Tax Savings: Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)

  • ???? Work-Life Balance: Generous Paid Time Off (PTO) and paid holidays

  • ????️ Perks: Employee discounts on plumbing services for your home

  • ???? Growth: Ongoing professional development and internal career advancement opportunities

Scenic City Plumbing is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.as a qualified individual with disability.


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