ZipRecruiter

Log In

1

At Home Call Center Representative Jobs in Springfield, VA

Serco

Call Center Rep - Temporary

Washington, DC · On-site

$17.50 - $22.75/hr

At least six months to one year of previous call center experience. * Ability to work independently ... Reliable home internet service. This is a temporary position available starting in October and ...

Serco

Call Center Rep - Temporary

Herndon, VA · On-site

$16 - $20.50/hr

At least six months to one year of previous call center experience. * Ability to work independently ... Reliable home internet service. This is a temporary position available starting in October and ...

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

The Musculoskeletal Urgent Care Call Center Agent is a key member of the contact center team and is ... Verify patient demographics, insurance information, and required documentation at the time of ...

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

The Musculoskeletal Urgent Care Call Center Agent is a key member of the contact center team and is ... Verify patient demographics, insurance information, and required documentation at the time of ...

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

The Musculoskeletal Urgent Care Call Center Agent is a key member of the contact center team and is ... Verify patient demographics, insurance information, and required documentation at the time of ...

previous page

Showing results 41-60

All JobsAt Home Call Center Representative JobsAt Home Call Center Representative Jobs in Springfield, VA

At Home Call Center Representative information

See Springfield, VA salary details

$11

$18

$26

How much do at home call center representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for at home call center representative in Springfield, VA is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.10 per hour, depending on experience, location, and employer.

What is an at home call center representative?

At Home Call Center Representatives are customer service professionals who work remotely, typically from their own homes, to handle customer inquiries, resolve issues, and provide support over the phone, email, or chat. They use specialized software to connect with customers and access necessary information. This role allows for flexible work arrangements and is popular among those seeking remote employment. Responsibilities may include answering questions, processing orders, troubleshooting technical problems, and maintaining customer satisfaction. Many companies provide training and equipment to help representatives succeed in a remote environment.

What are the key skills and qualifications needed to thrive as an at home call center representative?

To excel as an At Home Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Outstanding representatives demonstrate patience, active listening, and resilience in handling diverse customer queries. These capabilities ensure efficient issue resolution, high customer satisfaction, and reliable remote service delivery.

What are some common challenges faced by at home call center representatives, and how can they be managed?

At Home Call Center Representatives often encounter challenges such as managing distractions in a home environment, maintaining consistent productivity, and staying connected with remote supervisors and teammates. To overcome these, it’s important to establish a dedicated, quiet workspace and set clear boundaries with household members during work hours. Utilizing company-provided communication tools, participating in regular team check-ins, and following a structured daily routine can help maintain focus and foster a sense of team connection, even while working remotely.

What is the difference between At Home Call Center Representative vs Customer Service Agent?

AspectAt Home Call Center RepresentativeCustomer Service Agent
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Industry UsageCustomer support, telecommunication, retailRetail, banking, tech support
Job FocusHandling inbound/outbound calls, troubleshooting, supportAssisting customers, resolving issues, providing info

Both roles involve customer interaction and require similar skills, but At Home Call Center Representatives primarily work remotely handling calls for various companies, while Customer Service Agents may work in-office or remotely, often within specific industries like retail or banking. The main difference lies in the work setting and sometimes the scope of responsibilities.

What are the most commonly searched types of Call Center Representative jobs in Springfield, VA?

The most popular types of Call Center Representative jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for At Home Call Center Representative jobs?

Cities near Springfield, VA with the most At Home Call Center Representative job openings:

At Home Call Center Representative jobs near you
Infographic showing various At Home Call Center Representative job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 73% Physical, 1% Hybrid, and 26% Remote job distribution, with an average salary of $38,916 per year, or $18.7 per hour.

Call Center Representative

Belcan Government Solutions

Sterling, VA

$18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Job Summary:

NHTSA Hotline Support

Job Duties:

Key Responsibilities:

  • Handle incoming ACD calls in English and Spanish.
  • Respond to consumer inquiries regarding vehicle safety recalls, publications and other matters under the jurisdiction of the National Highway Traffic Safety Administration.
  • Respond to contacts via phone and email. A primary component of the position is performing accurate data entry of vehicle safety complaints into a government database.
  • Data entry of consumer inquiries and requests into a proprietary ticketing system.

Required Qualifications:

  • Strong computer and data entry skills
  • Strong analytical ability to resolve complex customer inquiries.
  • Excellent verbal and written communications.
  • Excellent interpersonal skills to effectively interface with all levels of staff, clients, and customers.
  • Ability to multi-task. Ability and experience in performing research.
  • Ability to demonstrate superior organizational skills by keeping files and work areas organized.
  • Must have the ability to handle a high level of responsibility and effectively handle high call and email volume.
  • Demonstrate a strong work ethic.
  • Government contract experience a plus.
  • Must be able to must obtain and maintain Public Trust security clearance.
  • Must be a US Citizen Experience 2-3 years Contact Center Customer Service
  • Education: High School Diploma/ some college work preferred
  • Shift information; May vary as needed.

Preferred Qualifications & Skills:

  • Background Check
  • Security Clearance

Compensation:

We provide a competitive pay and benefits package. This position is offering a salary range of $18.50 per hour. Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

www.belcan.com

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.