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At Doubletree Jobs in Iowa (NOW HIRING)

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At Doubletree information

What is the difference between At Doubletree vs At Hilton?

AspectAt DoubletreeAt Hilton
CredentialsTypically requires hospitality management or related certificationsSimilar credentials, often with additional experience in luxury service
Work EnvironmentHotel front desk, guest services, hospitality operationsSimilar hotel environment, often in larger or more upscale properties
Employer & IndustryPart of Hilton Worldwide, hospitality industryHilton Worldwide, luxury and full-service hotels
Search & Comparison IntentAt Doubletree vs At HiltonAt Hilton vs At Doubletree

Both At Doubletree and At Hilton roles involve hospitality services within the Hilton brand. While they share similar credentials and work environments, positions at Hilton may involve more upscale or luxury responsibilities. Understanding these differences helps job seekers target the right opportunities within the Hilton portfolio.

What is an At DoubleTree job?

'At Doubletree' jobs refer to employment opportunities at DoubleTree by Hilton, a global hotel brand known for its hospitality and signature warm cookie welcome. Positions at DoubleTree can range from front desk agents and housekeeping staff to management, culinary, and event planning roles. Employees are expected to deliver excellent customer service and maintain high standards of cleanliness and guest satisfaction. Working at DoubleTree also typically includes benefits like training programs, career advancement opportunities, and discounted travel rates. These jobs are ideal for individuals interested in hospitality and guest relations.

What are some of the most common challenges faced by team members at DoubleTree hotels and how are they addressed?

Team members at DoubleTree hotels frequently navigate busy periods, such as large events or peak travel seasons, which can make balancing guest satisfaction and efficiency challenging. Communication and teamwork are essential, as staff must collaborate closely across departments—front desk, housekeeping, and food service—to ensure smooth operations. DoubleTree emphasizes training, regular team meetings, and a supportive work environment to help employees handle these challenges and maintain the brand's high standards of hospitality.

What are the key skills and qualifications needed to thrive as a DoubleTree hotel employee, and why are they important?

To thrive as a DoubleTree hotel employee, you typically need experience in hospitality, customer service, and a high school diploma or equivalent. Familiarity with hotel management systems like Opera, point-of-sale (POS) systems, and reservation platforms is often required. Outstanding interpersonal skills, attention to detail, and a positive attitude help you deliver memorable guest experiences and resolve issues effectively. These skills are crucial for ensuring guest satisfaction, smooth operations, and maintaining the brand's reputable service standards.
What are popular job titles related to At Doubletree jobs in Iowa? For At Doubletree jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching At Doubletree jobs in Iowa look for? The top searched job categories for At Doubletree jobs in Iowa are:
At Doubletree jobs near you

Catering Sales Manager

DoubleTree by Hilton Davenport

Davenport, IA • On-site

$50K/yr

Full-time

PTO

Re-posted 15 days ago

Job description

Position Summary
The Catering Sales Manager is responsible for proactively selling and servicing corporate catering meetings, weddings and other markets as assigned by Director of Sales and Marketing; responding to leads within agreed time frame, prospecting and soliciting new business, building new client relationships and managing current ones. Other duties include reviewing contracts, facilitating communication between departments to ensure high level of service.
What's in it for you...
  • Insurance enrollment available!
  • Paid time off available!
  • Hotel and travel discounts at worldwide destinations!
  • Professional development and promotion opportunities!
Essential Duties
  • Meet with clients to capture catering order specifics, such as menu dishes, dates and times, logistical requirements in regard to tables and chairs.
  • Draft and submit the sales contract to client for review, approval and payment.
  • Report progress of catering sales to the Director of Sales as applicable.
  • Ensure operational compliance with health and fire regulations regarding food preparation and serving.
  • Coordinate with banquet and culinary departments with detailed event orders.
  • Investigate and resolve complaints regarding food quality or service.
  • Weekly outside sales calls and site visits.
  • Represent the hotel at expos, conventions, and industry mixers.
  • Other duties as assigned.
Additional Responsibilities
  • Displays orientation to profitability and aligns work with strategic goals. Develops and implements cost saving measures, conserves organizational resources and works within approved budget.
  • Ability to build morale and group commitments to goals and objectives. Supports everyone's efforts to succeed.
  • Implements and maintains all policies and procedures.
  • Exercises sounds and accurate judgment with regards to decision making in a timely matter.
  • Prioritizes and plans work effectively and efficiently.
  • Observes and implements all safety and security procedures.
  • Ability to meet deadlines with frequent change delays and unexpected events.
  • Excellent oral and written communication skills
  • Excellent interpersonal and people management skills
  • High computer literacy
  • Strong organizational, supervisory and management skills
  • Must possess basic ability to analyze bids and understand budgets.
Education
  • 2+ years of sales experience, preferably in hotels or related field
  • 4-year degree in hospitality management or sales preferred, or equivalent experience and education
Certificates, Licenses and Registrations
Iowa Food Handler card preferred
Supervisory Responsibilities
  • Develop team goals that are fully aligned with the company goals
  • Lead and coach the team to recruit and retain high caliber staff
  • Provide coaching, guidance and support, set professional development plans to assist employees to reach their full potential through the Performance Management process.
  • Ensure the team delivers the highest standard of departmental, cross departmental and cross foundation teamwork and customer service
  • Ensure optimal deployment of resources to achieve business goals
  • Identifies and resolves problems in a timely manner.
  • Works well in group problem solving situations and uses reason when dealing with emotional topics. Develops alternative solutions.
  • Exhibits objectivity and openness to team views. Gives and welcomes feedback. Contributes to building a positive team spirit.
Physical Demands
While performing the duties of this job, the employee is required to stand, for an extended time period. The employee will need to use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 50 pounds without assistance.
Equal Opportunity Employer
Decisions and criteria governing the employment relationship with all employees at DoubleTree by Hilton-Davenport are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes

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