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At Disney Jobs in Virginia (NOW HIRING)

OVERVIEW At Level99, a Support team member is dedicated to providing outstanding hospitality to all ... in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC.

OVERVIEW At Level99, a Support team member is dedicated to providing outstanding hospitality to all ... in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC.

OVERVIEW At Level99, a Support team member is dedicated to providing outstanding hospitality to all ... in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC.

OVERVIEW A Bartender at Level99 provides exceptional hospitality, creating a warm and inviting ... in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC.

OVERVIEW A Bartender at Level99 provides exceptional hospitality, creating a warm and inviting ... in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC.

OVERVIEW A Bartender at Level99 provides exceptional hospitality, creating a warm and inviting ... in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC.

Line Cook

Mclean, VA · On-site

$18 - $24/hr

Line Cooks will execute at high standards, keeping to proper ticket times, and presentation. A ... in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC.

Prep Cook

Mclean, VA · On-site

$18 - $23/hr

Prep Cooks will execute at high standards, following prep par levels and presentation. A successful ... in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC.

New

Prep Cook

Mclean, VA · On-site

$18 - $23/hr

Prep Cooks will execute at high standards, following prep par levels and presentation. A successful ... in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC.

Prep Cook

Tysons, VA · On-site

$18 - $23/hr

Prep Cooks will execute at high standards, following prep par levels and presentation. A successful ... in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC.

Line Cook

Tysons, VA · On-site

$18 - $24/hr

Line Cooks will execute at high standards, keeping to proper ticket times, and presentation. A ... in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC.

Line Cooks will execute at high standards, keeping to proper ticket times, and presentation. A ... in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC.

... Disney+ and much more! Responsibilities: * Follow a care plan for the client and report on ... Observe and report any changes in client's condition Employee wellbeing is top priority at Addus ...

... Disney+ and much more! Responsibilities: * Follow a care plan for the client and report on ... Observe and report any changes in client's condition Employee wellbeing is top priority at Addus ...

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At Disney information

What collaborative opportunities can employees expect when working at Disney?

Employees at Disney often work in highly collaborative, cross-functional teams that bring together talent from various departments, such as creative, technical, operations, and marketing. This structure encourages frequent communication and idea-sharing to create innovative projects that uphold Disney's standards of excellence. Team members are encouraged to contribute their unique perspectives, and there are regular opportunities to participate in brainstorming sessions, project meetings, and feedback reviews. This collaborative environment not only enhances project outcomes but also provides valuable networking and professional growth opportunities within the company.

What are jobs at Disney?

Jobs at Disney encompass a wide range of roles across various sectors including entertainment, hospitality, technology, marketing, and operations. Employees may work in theme parks, film and TV production, corporate offices, or creative studios. Popular positions include character performers, engineers, imagineers, hospitality staff, and corporate professionals. Disney values creativity, teamwork, and a passion for delivering magical experiences. Each job at Disney offers unique opportunities to contribute to the company's legacy of storytelling and innovation.

What is the difference between At Disney vs At a Theme Park Ride Operator?

AspectAt DisneyAt a Theme Park Ride Operator
Required CredentialsHigh school diploma, training programs, safety certificationsHigh school diploma, safety training, operational certifications
Work EnvironmentTheme parks, entertainment venues, indoor and outdoor settingsTheme parks, outdoor ride stations, safety zones
Employer & Industry UsageDisney parks and resorts, entertainment industryVarious amusement parks, entertainment venues
Common Search & ComparisonYesYes

Both roles involve ensuring guest safety and operating rides, but At Disney typically refers to a broader range of entertainment and hospitality positions within Disney parks, while a Theme Park Ride Operator specifically focuses on operating rides and ensuring safety during ride operation. The credentials and work environment are similar, but the scope of responsibilities differs slightly.

What are the key skills and qualifications needed to thrive as a Disney employee?

To succeed as a Disney employee, you typically need strong customer service abilities, attention to detail, and a passion for creating memorable guest experiences, often supported by relevant work experience or education in hospitality, entertainment, or related fields. Familiarity with point-of-sale (POS) systems, scheduling software, and safety protocols is frequently required for various roles. Outstanding communication, teamwork, and adaptability help individuals excel in dynamic, guest-facing environments. These skills and qualities are crucial for upholding Disney's high standards of service and ensuring exceptional experiences for every guest.
What are popular job titles related to At Disney jobs in Virginia? For At Disney jobs in Virginia, the most frequently searched job titles are:
What cities in Virginia are hiring for At Disney jobs? Cities in Virginia with the most At Disney job openings:
Infographic showing various At Disney job openings in Virginia as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Service Quality Trainer

Michael & Son Services Inc

Alexandria, VA • On-site

Full-time

Re-posted 15 days ago


Job description

Service Quality Trainer

Position Overview

The Service Quality Trainer architects and leads the overarching customer experience and service excellence strategy across our entire trade operations. This individual contributor transforms technical service delivery into a premium brand differentiator by embedding elite, world-class hospitality standards into field and office operations.

Key Responsibilities:

Strategic Architecture

  • Establish premier service benchmarks for all customer-facing trade and support roles.
  • Assist with designing the end-to-end customer journey map from initial dispatch call to post-service follow-up.
  • Collaborate with executive leadership to align service behaviors with business growth goals.

Advanced Curriculum & Soft Skills Training

  • Build a comprehensive, scalable curriculum for field and office staff.
  • Translate luxury hospitality frameworks into practical, field-friendly communication steps.
  • Develop specialized modules for defusing high-stakes escalations and premium client management.

Metrics, Accountability & Quality Assurance

  • Partner with Service Managers to drive customer satisfaction metrics.
  • Audit service delivery via field ride-alongs, call monitoring, and "mystery shopper" programs.
  • Analyze operational data to identify performance gaps and deploy targeted training interventions.

Qualifications:

  • Experience: 10+ years of experience in luxury hospitality management and / or training management within residential services, HVAC, plumbing, or electrical sectors. Bachelor's Degree and / or certifications in Hospitality is preferred.
  • Luxury Background: Direct, verified prior employment with elite hospitality brands (e.g., Four Seasons, Ritz-Carlton).
  • Service Culture: Direct, verified training or employment experience with Disney or Disney-like service culture frameworks.
  • Industry: Proven success adapting hospitality principles to various industries specifically decentralized, field-based, or trade industries.

Skills:

  • Influence: Exceptional ability to gain buy-in and respect from seasoned trade professionals.
  • Data Literacy: Strong aptitude for translating customer feedback metrics into actionable training strategies.
  • Agility: Expert at pivoting training methods to support rapid business scaling or new trade lines.