Sterling, CO · On-site
$96K - $131K/yr
The role aligns to Asurion's Senior Staff expectations for cross-team API design, domain data architecture, full-stack architecture, systems design, and technical leadership. Key Responsibilities Own ...
Sterling, CO · On-site
$96K - $131K/yr
The role aligns to Asurion's Senior Staff expectations for cross-team API design, domain data architecture, full-stack architecture, systems design, and technical leadership. Key Responsibilities Own ...
Denver, CO · On-site
Job Title: Supervisor , Asurion Operations (Forward Stocking) PURPOSE AND DESCRIPTION Primary responsibility of the Supervisor is to supervise the day-to-day operations and administrative ...
Denver, CO · On-site
Job Title: Supervisor , Asurion Operations (Forward Stocking) PURPOSE AND DESCRIPTION Primary responsibility of the Supervisor is to supervise the day-to-day operations and administrative ...
Denver, CO · On-site
$25.58/hr
Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets. * Provide exceptional customer service throughout the entire ...
Denver, CO · On-site
$25.58/hr
Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets. * Provide exceptional customer service throughout the entire ...
Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets. * Provide exceptional customer service throughout the entire ...
Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets. * Provide exceptional customer service throughout the entire ...
Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets. * Provide exceptional customer service throughout the entire ...
Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets. * Provide exceptional customer service throughout the entire ...
Sheridan, CO · On-site
$27.58/hr
Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets. * Provide exceptional customer service throughout the entire ...
Sheridan, CO · On-site
$27.58/hr
Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets. * Provide exceptional customer service throughout the entire ...
Position Overview The Senior Manager, Third Party Risk Management leads Asurion's enterprise vendor and supply-chain risk program as a second line of defense. This role owns the end-to-end third ...
Position Overview The Senior Manager, Third Party Risk Management leads Asurion's enterprise vendor and supply-chain risk program as a second line of defense. This role owns the end-to-end third ...
Position Overview Asurion is seeking a Sr. Director, Cyber Risk and Trust, to lead the enterprise function responsible for strengthening customer trust, governing cybersecurity risk, enabling ...
Position Overview Asurion is seeking a Sr. Director, Cyber Risk and Trust, to lead the enterprise function responsible for strengthening customer trust, governing cybersecurity risk, enabling ...
Sterling, CO · On-site
Position Overview The Director, Cyber Risk leads Asurion's cyber and technology risk management discipline and is accountable for a consistent, outcome-driven program the business can rely on for ...
Sterling, CO · On-site
Position Overview The Director, Cyber Risk leads Asurion's cyber and technology risk management discipline and is accountable for a consistent, outcome-driven program the business can rely on for ...
Position Overview The Portfolio Information Security Officer (PISO) is a senior, director-level leader serving as the primary security advisor for assigned lines of business. Reporting to the Deputy ...
Position Overview The Portfolio Information Security Officer (PISO) is a senior, director-level leader serving as the primary security advisor for assigned lines of business. Reporting to the Deputy ...
Sterling, CO · On-site
$114K - $154K/yr
The Senior Director, Sales Compliance provides strategic leadership and day-to-day oversight of the Sales Compliance program across carrier, retail, digital, and telemarketing channels. Reporting to ...
Sterling, CO · On-site
$114K - $154K/yr
The Senior Director, Sales Compliance provides strategic leadership and day-to-day oversight of the Sales Compliance program across carrier, retail, digital, and telemarketing channels. Reporting to ...
Sterling, CO · On-site
Title: Assistant General Counsel Location: Nashville TN OR Sterling VA (onsite Tuesday, Wednesday, & Thursday) The Assistant General Counsel serves as a senior in-house attorney responsible for ...
Sterling, CO · On-site
Title: Assistant General Counsel Location: Nashville TN OR Sterling VA (onsite Tuesday, Wednesday, & Thursday) The Assistant General Counsel serves as a senior in-house attorney responsible for ...
$11.12 - $12.50
2% of jobs
$12.50 - $13.88
8% of jobs
$13.88 - $15.26
12% of jobs
$15.48 is the 25th percentile. Wages below this are outliers.
$15.26 - $16.64
18% of jobs
The median wage is $17.23 / hr.
$16.64 - $18.02
23% of jobs
$18.02 - $19.39
12% of jobs
$19.43 is the 75th percentile. Wages above this are outliers.
$19.39 - $20.77
12% of jobs
$20.77 - $22.15
5% of jobs
$22.15 - $23.53
4% of jobs
$23.53 - $24.91
2% of jobs
$24.91 - $26.29
2% of jobs
$11
$18
$26
| Aspect | Asurion | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training often provided |
| Work Environment | Call centers, remote options, corporate offices | Call centers, retail stores, remote options |
| Industry Usage | Technology, insurance, electronics | Retail, telecommunications, tech support |
| Common Search/Comparison | Yes | Yes |
Both Asurion and Customer Service Representatives typically require similar credentials and work in call center environments. While Asurion specializes in tech support and device protection, Customer Service Representatives work across various industries like retail and telecom. The roles often overlap in customer interaction and problem-solving, making them common comparison points for job seekers.
$96K - $131K/yr
Full-time
Re-posted 4 days ago
7.2
Based on 84 frontline employees who took The Breakroom Quiz
136th of 223 rated it services
Location: Sterling, VA
Team: Customer 360 Platform
Focus: Node.js, APIs, data modeling, databases, distributed systems
Job Description
Asurion is hiring a Senior Staff, Software Engineer for the Customer 360 Platform team.
Customer 360 is a strategic platform that creates a trusted, intelligent view of customers across products, partners, subscriptions, claims, service interactions, and digital experiences. This role is full-stack, but the focus is backend, APIs, data models, databases, and platform architecture - not UI-first.
The role aligns to Asurion's Senior Staff expectations for cross-team API design, domain data architecture, full-stack architecture, systems design, and technical leadership.
Key Responsibilities
Own architecture and delivery for Customer 360 data models, APIs, services, events, and supporting tools.
Build production-grade Node.js / TypeScript services with secure access, observability, and reliable operations.
Design customer data models for CustomerID, HouseholdID, profiles, subscriptions, interactions, relationships, lineage, confidence, and data quality.
Work across relational, NoSQL, graph, cache, search, and event-driven data patterns.
Partner with product, architecture, data, security, privacy, analytics, and consuming teams to drive scalable adoption.
Mentor engineers and raise engineering standards across teams.
Required Qualifications
10+ years of experience building APIs, backend services, distributed systems, and data-intensive platforms.
Strong experience with Node.js, TypeScript, API design, and production service architecture.
Deep understanding of data modeling, database design, schema evolution, identity resolution, data quality, and source-of-truth patterns.
Experience with databases such as PostgreSQL, MySQL, DynamoDB, MongoDB, Redis, Elasticsearch/OpenSearch, Neo4j, or similar.
Experience with event-driven architecture, data contracts, streaming or messaging platforms, CI/CD, observability, and reliability engineering.
Ability to influence multiple teams, shape technical direction, and drive cross-functional outcomes.
Preferred Qualifications
Experience with Customer 360, customer data platforms, identity resolution, master data management, or graph-based models.
Experience with deterministic/probabilistic matching, confidence scoring, lineage, governance, Kafka, CDC, or schema registry.
Experience working in privacy-sensitive, regulated, multi-tenant, or client-segregated data environments.
Why Join Customer 360
Customer 360 is a high-impact platform where customer data, identity, confidence, privacy, and API design all matter. As a Senior Staff, Software Engineer, you will help define the data foundation and engineering standards for a platform that powers intelligence across Asurion.
Equal Opportunity
Asurion is proud to be an equal opportunity employer committed to building a diverse and inclusive workplace.
