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Asst Front Desk Manager Jobs in Appleton, WI (NOW HIRING)

STEALTH MANAGEMENT GROUP LLC

Front Desk

Green Bay, WI · On-site

$16 - $17/hr

You will assist guests with check-in and check-out, answer questions, manage reservations, resolve ... Maintain a clean, organized, and welcoming front desk and lobby area. * Follow hotel security ...

Home2 Suites Green Bay

Front Desk

Green Bay, WI · On-site

$16.50/hr

Answer phone calls and respond to inquiries in a timely manner * Assist guests with any requests or ... Proficiency in using phone systems and hotel management software * Multilingual skills are a plus

Hilton Garden Inn Appleton/Kimberly

Front Desk

Appleton, WI · On-site

$13.50 - $17.25/hr

Answer phone calls and respond to inquiries in a timely manner * Assist guests with any requests or ... Proficiency in using phone systems and hotel management software * Multilingual skills are a plus

RB Hospitality LLC

Hotel Front Desk Agent

Neenah, WI · On-site

$14.75 - $18.50/hr

Greet all guests warmly, manage check-ins/check-outs efficiently, and respond to inquiries. * Carry ... Ability to move around the front desk area to assist guests. * Visual acuity: Clear vision for ...

RB Hospitality

Hotel Front Desk Agent

Neenah, WI · On-site

$16 - $20/hr

Greet all guests warmly, manage check-ins/check-outs efficiently, and respond to inquiries. * Carry ... Ability to move around the front desk area to assist guests. * Visual acuity: Clear vision for ...

Equity LifeStyle Properties

Front Desk Clerk

Fremont, WI · On-site

$13 - $16.25/hr

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable ... Partner with your Property Manager and communicate frequently to address inquiries in a timely and ...

Equity Lifestyle Properties, Inc.

Front Desk Clerk

Fremont, WI · On-site

$13 - $16.25/hr

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable ... Partner with your Property Manager and communicate frequently to address inquiries in a timely and ...

Dave & Buster's

Front Desk/Host

Green Bay, WI · On-site

$7.25 - $14/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Notifies Manager of any Guest that is perceived to be unhappy. * Assists other Team Members as ...

Dave & Buster's, Inc.

Front Desk/Host

Green Bay, WI · On-site

$7.25 - $14/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Notifies Manager of any Guest that is perceived to be unhappy. * Assists other Team Members as ...

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Asst Front Desk Manager information

See Appleton, WI salary details

$12

$18

$25

How much do asst front desk manager jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for asst front desk manager in Appleton, WI is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.62 per hour, depending on experience, location, and employer.

What is an assistant front desk manager?

An Assistant Front Desk Manager is a hospitality professional who supports the Front Desk Manager in overseeing daily front desk operations at hotels or similar establishments. Their duties include supervising front desk staff, resolving guest complaints, coordinating check-in and check-out procedures, and ensuring excellent customer service. They also help with staff training, scheduling, and maintaining communication between departments to ensure guests have a positive experience. This role typically requires strong organizational, leadership, and communication skills.

What are the key skills and qualifications needed to thrive as an assistant front desk manager?

To thrive as an Assistant Front Desk Manager, you need strong customer service, organizational, and problem-solving skills, typically supported by experience in hospitality or front desk operations. Familiarity with property management systems (PMS) like Opera or Maestro, and knowledge of reservation and billing software, are often required. Exceptional communication, leadership, and conflict resolution abilities help you manage teams and handle challenging guest situations effectively. These skills ensure efficient front desk operations, high guest satisfaction, and smooth coordination within the hotel environment.

What are some common challenges faced by an assistant front desk manager, and how can they be overcome?

Assistant Front Desk Managers often encounter challenges such as handling high guest volumes during peak times, managing guest complaints efficiently, and ensuring smooth communication between front desk staff and other departments. To overcome these issues, strong organizational skills, proactive problem-solving, and effective delegation are crucial. Building a supportive team environment and maintaining open channels of communication with housekeeping, maintenance, and management can also help ensure guest satisfaction and operational efficiency.

What is the difference between Asst Front Desk Manager vs Front Desk Supervisor?

AspectAsst Front Desk ManagerFront Desk Supervisor
ResponsibilitiesSupports front desk operations, assists in staff management, handles guest issuesOversees daily front desk activities, manages staff, ensures guest satisfaction
QualificationsHigh school diploma, customer service experience, some supervisory skillsSimilar qualifications, often with more experience in guest services
Work EnvironmentHotel or hospitality front desk, team support roleHotel front desk, team leadership position

The Asst Front Desk Manager and Front Desk Supervisor roles share similar responsibilities and work environments in the hospitality industry. The Assistant role typically supports the supervisor and handles guest issues, while the supervisor manages daily operations and staff. Both positions require customer service skills and experience in hospitality settings.

Asst Front Desk Manager jobs near you
Infographic showing various Asst Front Desk Manager job openings in Appleton, WI as of September 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,311 per year, or $18.9 per hour.

Front Desk

Green Bay, WI • On-site

STEALTH MANAGEMENT GROUP LLC
See more jobs at STEALTH MANAGEMENT GROUP LLCexternal

$16 - $17/hr

Full-time

Re-posted 20 days ago

Job description

Job Overview

Looking for a fun and exciting hotel to work at? Look no further than Aloft, where we are designed to be different in all the best ways!

We are seeking a friendly, energetic, and detail-oriented Front Desk Agent to join our hospitality team. As the first and last point of contact for many of our guests, you will play an important role in creating a welcoming and memorable experience.

The ideal candidate is professional, dependable, and comfortable working in a fast-paced environment. You will assist guests with check-in and check-out, answer questions, manage reservations, resolve concerns, and help ensure that every guest receives exceptional service throughout their stay.

Duties and Responsibilities

  • Welcome guests in a warm, professional, and friendly manner.

  • Complete guest check-in and check-out procedures accurately and efficiently.

  • Confirm reservations, room assignments, payment details, and identification.

  • Respond to guest concerns and work quickly to resolve issues or involve management when necessary.

  • Assist Food and Beverage staff with stocking, setup, cleaning, organizing, and other service-related tasks as needed.
  • Ensure food retail displays, counters, shelves, and surrounding areas remain clean, orderly, and guest-ready.
  • Follow proper food-handling, sanitation, cleanliness, and safety procedures.

  • Communicate effectively with housekeeping, maintenance, management, and other hotel departments.

  • Monitor room availability and update guest information in the hotel property management system.

  • Maintain a clean, organized, and welcoming front desk and lobby area.

  • Follow hotel security, privacy, emergency, and safety procedures.

  • Document guest requests, incidents, maintenance concerns, and shift information accurately.

  • Assist with wake-up calls, package handling, lost-and-found inquiries, and other guest services.

  • Promote hotel programs, amenities, upgrades, and special offers when appropriate.

  • Support other front office and hotel operations as needed to help the team succeed.

Skills and Qualifications

  • Previous front desk, customer service, retail, or hospitality experience is preferred.

  • Strong customer service and problem-solving skills.

  • Excellent verbal and written communication abilities.

  • Friendly, professional, and guest-focused attitude.

  • Ability to remain calm and courteous when handling guest concerns.

  • Strong attention to detail and organizational skills.

  • Ability to manage multiple tasks in a busy hotel environment.

  • Basic computer skills and the ability to learn hotel reservation and property management systems.

  • Comfortable handling payments and maintaining accurate records.

  • Ability to work independently and as part of a team.

  • Dependable attendance and punctuality.

  • Ability to maintain guest confidentiality and follow hotel policies.

Schedule Requirements

  • Must be available to work a flexible schedule.

  • Availability may include mornings, evenings, weekends, and holidays.

  • Occasional overnight shifts may be required based on hotel needs.

Physical Requirements

  • Ability to stand for extended periods during a scheduled shift.

  • Ability to perform repetitive computer and telephone tasks.

  • Ability to lift and carry light packages, supplies, or guest items as needed.

Why Join Our Team?

As a Front Desk Agent, you will have the opportunity to create positive guest experiences every day. Your professionalism, energy, and dedication to hospitality will help ensure that every guest feels welcomed, valued, and comfortable.

Join our team and become an important part of delivering the exceptional service and vibrant atmosphere that make Aloft a memorable place to stay and work.

Apply