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Associate User Researcher Jobs in Miami, FL (NOW HIRING)

Msmc

Service Desk Associate II

Miami Beach, FL · On-site

... research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality ... Delivers on commitments to user community within timeframes established by policy and procedure ...

Mount Sinai Medical Center

Help Desk Associate

Miami Beach, FL · On-site

$18.25 - $24.75/hr

... research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality ... Delivers on commitments to user community within timeframes established by policy and procedure ...

City of Plant City

Associate General Counsel

Miami, FL · On-site

$140 - $150/hr

Conducts legal research and renders interpretative guidance as needed in areas of expertise ... user adoption, and process efficiency. Interacts with members of the University community, legal ...

Lennar

IT Technician II

Miami, FL · On-site

This role is responsible for researching and resolving complex user issues while delivering a consistently professional, responsive, and customer-focused experience for associates and managers across ...

Lennar

Lead Software Engineer

Miami, FL · On-site

... Associates throughout their career. Lennar has been recognized as a Fortune 500 ® company and ... Collaborate with project stakeholders (product owners, UX researchers, data team, QA team, project ...

Lennar Homes

Lead Software Engineer

Miami, FL · On-site

... Associates throughout their career. Lennar has been recognized as a Fortune 500 ® company and ... UX researchers, data team, QA team, project managers, cross team leads and designers) to ...

Lennar

Lead Software Engineer

Miami, FL · On-site

... Associates throughout their career. Lennar has been recognized as a Fortune 500 company and ... Collaborate with project stakeholders (product owners, UX researchers, data team, QA team, project ...

Lennar

Sr Systems Engineer

Miami, FL · Hybrid

$99K - $136K/yr

Research and evaluate emerging technologies across collaboration, AI, identity, and endpoint ... Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision ...

Lennar

Sr Systems Engineer

Miami, FL · On-site

$99K - $136K/yr

Research and evaluate emerging technologies across collaboration, AI, identity, and endpoint ... Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision ...

Lennar Homes

Sr Systems Engineer

Miami, FL · On-site

$99K - $136K/yr

Research and evaluate emerging technologies across collaboration, AI, identity, and endpoint ... Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision ...

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Showing results 21-40

All JobsAssociate User Researcher JobsAssociate User Researcher Jobs in Miami, FL

Associate User Researcher information

See Miami, FL salary details

$28.7K

$108.2K

$157.3K

How much do associate user researcher jobs pay per year?

As of Aug 12, 2026, the average yearly pay for associate user researcher in Miami, FL is $108,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $147,300.00 per year, depending on experience, location, and employer.

What does an associate user researcher do?

An Associate User Researcher assists in understanding user needs, behaviors, and motivations through various research methods such as interviews, surveys, and usability testing. They help plan, conduct, and analyze user research studies under the guidance of more experienced researchers. Their findings inform product design decisions to ensure a user-centered approach. This entry-level role is ideal for those starting a career in user experience (UX) research.

How does an associate user researcher typically collaborate with product and design teams during a project?

As an Associate User Researcher, you'll work closely with product managers and designers throughout the product development process. You may assist in planning and conducting user interviews, usability tests, and surveys, then share your findings in clear, actionable reports. Regular communication and collaboration are essential—expect to participate in brainstorming sessions, design critiques, and sprint meetings to ensure user insights are integrated into decision-making. This collaborative environment not only strengthens your research skills but also helps you understand how research impacts product direction.

What are the key skills and qualifications needed to thrive as an associate user researcher?

To thrive as an Associate User Researcher, you need a solid grasp of research methodologies, data analysis, and user-centered design principles, often supported by a degree in psychology, human-computer interaction, or a related field. Familiarity with tools like usability testing software, survey platforms, and data visualization tools is highly beneficial. Strong communication, empathy, and collaboration skills help you understand user needs and convey insights effectively to cross-functional teams. These skills and qualities are crucial for generating actionable insights that drive product improvements and enhance user experiences.

What is the difference between Associate User Researcher vs User Researcher?

AspectAssociate User ResearcherUser Researcher
Required CredentialsBachelor's degree in psychology, design, or related field; some experience in research methodsBachelor's or master's degree; more extensive research experience often preferred
Work EnvironmentEntry-level, supporting senior researchers; collaborative teams in tech or design companiesMore independent research responsibilities; leading projects in similar environments
Employer & Industry UsageCommon in tech, startups, and design agenciesUsed across tech, e-commerce, and consulting firms

The main difference between an Associate User Researcher and a User Researcher lies in experience level and scope of responsibilities. An Associate User Researcher typically supports research activities and gains foundational skills, while a User Researcher often leads projects and has more autonomy. Both roles are vital in user-centered design teams, with the Associate position serving as an entry point for those starting their research careers.

What are the most commonly searched types of User Researcher jobs in Miami, FL? The most popular types of User Researcher jobs in Miami, FL are:
What are popular job titles related to Associate User Researcher jobs in Miami, FL? For Associate User Researcher jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Associate User Researcher jobs in Miami, FL look for? The top searched job categories for Associate User Researcher jobs in Miami, FL are:
What cities near Miami, FL are hiring for Associate User Researcher jobs? Cities near Miami, FL with the most Associate User Researcher job openings:
Associate User Researcher jobs near you
Infographic showing various Associate User Researcher job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $108,176 per year, or $52 per hour.

Service Desk Associate II

Mount Sinai Medical Center

Miami Beach, FL • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 24 days ago

Job description

As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
Job Description Summary:
The Service Desk Associate II provides advanced technical support to end users by troubleshooting hardware, software, and system issues, resolving incidents efficiently, and escalating complex problems when needed. This role ensures high-quality customer service, maintains accurate documentation, supports system access requests, and helps improve service desk processes. The position requires strong technical knowledge, problem-solving abilities, and effective communication skills to support a diverse user community.
2 Postions open: 1 1. M-F days flexible to work other shifts
2 Weekend overnight schedule:
Saturday, Sunday: 6:30pm-6:30am and Thursday, Friday: 8am-4:30pmPosition Responsibilities
  • Identifies root causes of issues, determines course of action, resolves issues and/or escalates for final resolution in a timely manner.
  • Calls Resolution: First call resolution and request for service must be met as established by policy and procedures guidelines.
  • Monitors open call issues and escalates to appropriate IT resources.
  • Follows up appropriate departmental procedures, including appropriate Request for Service, Change Management, Downtime and Disaster.
  • Enters all calls into the Call Tracking System with detailed problem information and steps taken to attempt resolution. Assigns unresolved calls to approriate resources.
  • Provides follow up, communicates resolutions, issues and delays to users in a timely manner.
  • Makes recommendations to maintain, update and improve Service Desk knowledge base and related documentation on an as needed basis.
  • Demonstrates basic competency levels in supported applications: Windows, Care Manager, Kronos, Order Entry, Lawson, Star, Physician Portal, etc. Demonstrates competency in learning about the most common hardware issues. Applies Knowledge received from in-services, classes, seminars, etc.
  • Provides hardware and software support as needed.
  • Delivers on commitments to user community within timeframes established by policy and procedure guidelines.
  • Answers phones in a timely, courteous and professional manner.
  • Acts as a consultant in the resolution of non-routine or higher level of difficulty of request as directed by supervisor. Shares expertise with entry level peers leading them in the resolution of complex issues.
Qualifications
  • License/Registration/Certification
    • A+ and/or N+ or equivalent experience
  • Education
    • AA or AS or equivalent experience
  • Experience
    • 3 year experience as Service Desk Support on Microsoft products, Novell, Active Directory, DNS preferred

Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
  • Health benefits
  • Life insurance
  • Long-term disability coverage
  • Healthcare spending accounts
  • Retirement plan
  • Paid time off
  • Pet Insurance
  • Tuition reimbursement
  • Employee assistance program
  • Wellness program
  • On-site housing for select positions and more!

Degree Requirements:
Certification:

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