Associate User Experience Researcher Jobs in Wheaton, IL

Salary Range: $105,000.00 To $125,000.00 Annually

UI/UX Designer

WeatherTech Direct, LLC is seeking a well-qualified UI/UX Designer to create intuitive, customer-focused digital experiences across our eCommerce websites. This role blends user experience strategy, interface design, customer research, and conversion optimization to deliver experiences that are visually compelling and drive measurable business results.

The ideal candidate has several years of professional eCommerce experience, is passionate about solving customer problems, and understands how thoughtful design influences customer behavior, engagement, and conversion. This individual should be comfortable owning projects from discovery through implementation while collaborating closely with developers, marketers, analytics, and leadership.

This is an on-site position in our Bolingbrook, IL facility.

This is a great opportunity to join our growing company

• Employees who demonstrate excellent performance, attitude, and punctuality have the potential to earn end of year bonuses and pay increases!

This is an exciting opportunity with the potential to advance for hard-working, reliable, and teamwork-minded individuals.

As a UI/UX Designer, you will

User Experience & Interface Design

• Design intuitive user experiences that balance customer needs with business objectives.
• Create wireframes, user flows, mockups, and high-fidelity prototypes for new website features and enhancements.
• Design responsive experiences across desktop, tablet, and mobile devices.
• Continuously improve existing website experiences through iterative design and usability improvements.
• Create engaging product pages, category pages, landing pages, and promotional experiences that improve conversion.
• Develop personalization concepts that enhance customer engagement throughout the shopping journey.

Customer Experience & Optimization

• Use customer behavior data, heatmaps, session recordings, analytics, and user feedback to identify opportunities for improvement.
• Partner with the Digital Optimization Manager to evaluate customer journeys, identify friction points, and prioritize UX improvements.
• Design A/B testing concepts and analyze results to continuously improve website performance.
• Lead usability testing, internal testing sessions, and customer feedback initiatives to validate design decisions.
• Research customer behaviors, shopping patterns, and usability best practices to improve the overall online experience.
• Present design concepts, user flows, and prototypes to stakeholders while clearly communicating design rationale.
• Collaborate closely with developers to ensure designs are implemented accurately and efficiently.
• Work with Marketing to support promotional campaigns, seasonal initiatives, and new product launches.
• Partner with leadership to identify strategic opportunities that improve customer experience and business performance.

Brand & Design Systems

• Maintain consistency across digital experiences by creating and evolving UI components and design standards.
• Help develop and maintain website design systems, UI libraries, and brand guidelines.
• Ensure designs meet accessibility (ADA/WCAG) standards and provide recommendations for continuous compliance improvements.

Industry Awareness

• Monitor industry trends, emerging technologies, and evolving UX best practices.
• Benchmark competitor websites and leading eCommerce brands to identify opportunities for innovation.
• Bring fresh ideas and recommendations that elevate the overall digital customer experience.
• Perform other duties as assigned.
• Perform other duties as assigned

Qualified Candidates will

• Bachelor's degree in UX/UI Design, Graphic Design, Human-Computer Interaction, Web Design, or a related field.
• 4-7 years of professional UI/UX design experience with significant eCommerce experience.
• Strong portfolio demonstrating user-centered design thinking and measurable business impact.
• Expert proficiency with Figma.
• Strong proficiency with Adobe Creative Cloud (Photoshop, Illustrator, etc.).
• Experience designing responsive websites and mobile-first experiences.
• Experience creating wireframes, prototypes, design systems, and user flows.
• Working knowledge of HTML and CSS to effectively collaborate with developers.
• Familiarity with Google Analytics, heatmapping tools, session recordings, and other UX research platforms.
• Understanding of SEO fundamentals and how design decisions influence search performance.
• Knowledge of accessibility standards (WCAG/ADA) and inclusive design principles.
• Strong visual design, typography, layout, and interaction design skills.
• Excellent communication and presentation skills.
• Highly organized with the ability to manage multiple projects in a fast-paced environment.
• Self-motivated with a continuous improvement mindset.
• Be authorized to work in the United States

Why you’ll love working at WeatherTech Direct

WeatherTech Direct is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and clean and safe workspace. Employees are offered an array of perks including:

• Outstanding BlueCross BlueShield of Illinois medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance
• 401(k) plan with employer matching
• Paid vacation, holidays, and personal time