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Associate Transit Customer Service Jobs (NOW HIRING)

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Servicing - Customer Advocate

Clarkston, MI ยท On-site

$16 - $22.85/hr

Meet or exceed quality, compliance, productivity, customer service, and collection performance ... Associate's or Bachelor's degree in Business, Finance, or a related field. * Experience with Loss ...

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Para Transit/Bus Driver

Tavares, FL ยท On-site

$15 - $18.75/hr

Promote exemplary customer service of the Lake County Transit System by providing safe, courteous, and dependable service while transporting customers. * Input information into computer-based ...

MTM Transit is growing and hiring Customer Service Representatives to support our Lane County operations. **All candidates must reside in Eugene, OR or surrounding cities in Lane County to be ...

MTM Transit is growing and hiring Customer Service Representatives to support our Lane County operations. **All candidates must reside in Eugene, OR or surrounding cities in Lane County to be ...

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Associate Transit Customer Service information

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How much do associate transit customer service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for associate transit customer service in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are popular job titles related to Associate Transit Customer Service jobs?

For Associate Transit Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Associate Transit Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

CUSTOMER SERVICE REPRESENTATIVE I - MOBILITY

Weslaco, TX โ€ข On-site

Lower Rio Grande Valley Development Council
Public Administrationย โ€ขย 51 - 200 employees

$13 - $17.50/hr

Other

Posted 5 days ago


Job description

Transit Customer Service Representative

Performs entry-level customer service work. Work involves providing external customer service support and receiving and responding to public inquiries for transit information and/or services as it relates to Mobility Management. Organizes specified activities of the transit program, which includes scheduling and dispatching passenger trips and all modes of transit services. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Responds to customer inquiries and maintains customer accounts according to specific guidelines and procedures. Communicates with the public in person and other transit agencies, by telephone, by e-mail or regular correspondence, by fax, or over the Internet. Enters information into databases, processes letters to customers, and performs other general clerical services. Reviews and routes mail and other correspondence. May research information to solve customer service problems. May prepare, interpret, and disseminate information concerning agency programs and procedures. May create and maintain activity logs, files, and reports on services. May interpret and explain rules, regulations, policies, and procedures. Performs other such related duties as may be assigned. Experience in customer service, clerical, or administrative support work. Graduation from a standard senior high school or equivalent is generally preferred. Experience and education may be substituted for one another.

Knowledge of: principles and practices used in transit operations, planning, dispatching and scheduling. Federal and state transit rules and regulations. Identify transportation service needs and prepare and implement related work plans. Monitor, train, motivate and evaluate transit vehicle drivers. Interpret applicable laws, rules, policies, and regulations. Skill: in the use of standard office equipment and software. Ability to: respond to public inquiries in a timely manner and to communicate effectively. The ability to effectively communicate in English and Spanish. May require certification in risk management, insurance, safety management, or a related area of specialization.

May be required to be registered, certified, or licensed in a transit area. Have a valid/current Texas Driver's License.

"Equal Opportunity Employer/Protected Veteran/Disability"