Associate Telecom Provisioning Jobs (NOW HIRING)

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Job Summary

The Associate IT Provisioning Specialist is responsible for assisting IT leadership to procure goods and services, including but not limited to data and telecom services, hardware and software. Works with approved vendors to ensure orders are accurately processed, correctly coded in the GL system, and owners are appropriately informed on status.

Primary Job Responsibilities

• Procure internet and phone services for new communities, division offices, sales and operation sites. Act as project manager for new Community setup. Work with division assigned Field engineers to locate available service providers and monitor the process for start to finish of installation and proper billing. Process disconnects timely.
• Procure IT hardware and online software for assigned markets. Process requests received from case ticketing system, ensure appropriate budget approval, and follow process controls to execute purchase.
• Confirm and maintain sufficient accurate data records in the company ticket management system to ensure stakeholders are properly informed on status and asset information.
• Implement process updates and efficiencies as agreed upon.
• Perform other duties as assigned.

Career Level (S3)

Organizational Impact:

• Works to achieve day-to-day objectives with significant impact within the area.
• Work consists of tasks that are typically not routine.
• Works independently under limited supervision.
• May be required to apply discretion within established operational boundaries and procedures.
• Responsible for assisting and training lower-level support employees.

Leadership & Talent Management:

• Responsible for providing guidance, coaching and training to other employees within job area.

Knowledge & Experience:

• Requires broad knowledge of operational systems and practices.
• Typically requires high school diploma or equivalent and minimum 4 years relevant work experience.
• Some job areas may require vocational or technical education in addition to prior work experience.

Required Skills

• Experience in asset management and procurement.
• Strong analytical and problem-solving skills
• Proficient Excel skills
• Strong organizational and time-management abilities to handle multiple procurement projects simultaneously
• Works well in a fast-paced environment with minimal supervision

Required Licensing, Registration and/or Certifications

• Not applicable

Physical Requirements:

• Not applicable

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