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Associate Technology Support Analyst Jobs in Rosharon, TX

Desktop Support Analyst

Houston, TX · On-site

$22.25 - $29.75/hr

The Desktop Support Analyst plays a critical role by directly supporting all team members ... A BS/BA degree in an information technology field related field or equivalent experience in related ...

About the Role We are seeking an Associate IT Support Specialist able to contribute towards Beyond Finance's ambitious growth. This is an in-office position, five days a week. You will be hands-on ...

Demonstrates a foundational understanding of web technologies, including HTML, IIS, and browsers ... Support the technical team in gathering business requirements, conducting fit/gap analysis, and ...

Sr. System Support Analyst

Houston, TX · On-site

$55K - $65K/yr

Knowledge of VPN/Remote access technologies * Microsoft Hyper-V and VMWare vCenter/ESXi * Windows ... Associate's degree in computer science or related field or equivalent work experience * 4 Years ...

Sr. System Support Analyst

Houston, TX · On-site

$55K - $65K/yr

Knowledge of VPN/Remote access technologies * Microsoft Hyper-V and VMWare vCenter/ESXi * Windows ... Associate's degree in computer science or related field or equivalent work experience * 4 Years ...

We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of ... Document technical issues, analyze symptoms, and identify the root causes of production-related ...

Associates degree in a computer related field preferred or experience in an IT support position ... Visual acuity is required for data analysis, computer operation, and extensive reading. Work is ...

Associates degree in a computer related field preferred or experience in an IT support position ... Visual acuity is required for data analysis, computer operation, and extensive reading. Work is ...

Associates degree in a computer related field preferred or experience in an IT support position ... Visual acuity is required for data analysis, computer operation, and extensive reading. Work is ...

IT Support

Houston, TX

$20.50 - $28.25/hr

... IT Support at On.Energy. Main responsibilities will include: * Support and compliance with ... analyze and prioritize, and strong time-management skills.

IT Support

Houston, TX · On-site

$20.50 - $28.25/hr

... can support, ON.energy provides a new class of power technology proven at gigawatt scale and ... analyze and prioritize, and strong time-management skills. For US-based roles - What you'll get:

... root cause analysis for recurring or high impact technical issues affecting users or business ... • Support the IT Director during project implementation and new initiative roll outs. • ...

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Associate Technology Support Analyst information

See Rosharon, TX salary details

$13

$28

$50

How much do associate technology support analyst jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for associate technology support analyst in Rosharon, TX is $28.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $33.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Technology Support Analyst, and why are they important?

To thrive as an Associate Technology Support Analyst, you need a solid understanding of IT troubleshooting, operating systems, and networking concepts, often supported by a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with help desk ticketing systems, remote support tools, and standard office software is typically required. Excellent problem-solving abilities, patience, and strong communication skills help you provide effective support and build user trust. These skills ensure timely resolution of technical issues and contribute to smooth business operations.

How does an Associate Technology Support Analyst typically collaborate with other IT teams within an organization?

As an Associate Technology Support Analyst, you will frequently work alongside other IT teams such as network administrators, software developers, and cybersecurity specialists. Collaboration often involves escalating complex technical issues, participating in cross-functional troubleshooting sessions, and contributing to system upgrades or rollouts. Effective communication and documentation are essential, as you may need to relay user feedback, share technical insights, or assist in training end-users. This collaborative environment not only enhances problem-solving but also provides valuable learning opportunities for career growth.

What are Associate Technology Support Analysts?

Associate Technology Support Analysts are entry-level professionals who provide technical support and assistance to end-users within an organization. They troubleshoot hardware and software issues, assist with system setups, and resolve network problems, often serving as the first point of contact for IT-related inquiries. These analysts document solutions, escalate complex issues to higher-level technicians, and help maintain the organization’s IT infrastructure. Their role is essential in ensuring smooth daily operations and minimizing technology-related disruptions.
Desktop Support Analyst

Desktop Support Analyst

ARES Corporation

Houston, TX • On-site

$22.25 - $29.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

The Desktop Support Analyst plays a critical role by directly supporting all team members, providing timely and quality desktop hardware, software and mobile device troubleshooting, employing a high degree of customer service, technical expertise and responsiveness.

Responsibilities include:

  • Complete software installs, upgrades, and adhoc project activity.
  • Setup and support desktop/laptop/tablets/printers.
  • Monitor Helpdesk system for inbound issues.
  • Handle immediate need activities such as video conferencing setups, loan pool, software licenses and VIP support
  • Provide Remote support to off site users
  • Ensure all issues are logged and documented in the Helpdesk system
  • Quickly and professionally assess issues, and take steps to resolve
  • Escalate and refer unresolved issues to other team members when appropriate
  • Investigate faults relating to desktop applications and their configuration, identify and implement appropriate solutions.

Minimum Requirements:

  • The ideal candidate will have excellent oral and written skills with a working knowledge of Microsoft office products, and an interest in working within an IT organization.
  • Candidate must also be able to coordinate multiple tasks successfully.
  • Candidate should have experience with Windows and Mac support.

Preferred Qualifications:

  • Candidate must have at experience in a customer support, help desk, or application support position. 
  • Experience should include developing and following I.T. procedures and/or work instructions

Education and Relevant Work Experience: 

  • A BS/BA degree in an information technology field related field or equivalent experience in related field.

ARES Benefits:

ARES offers a competitive compensation and benefit package. Full time employees may participate in:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • HSA/FSA Accounts
  • Life & Disability Insurance
  • Critical Illness & Accident Insurance
  • ESOP 
  • 401(k) Plan
  • Paid Time Off & Holidays

ARES is an equal opportunity employer and complies with E-Verify. We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. ARES shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a).