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Associate Technology Support Analyst Jobs in Galloway, OH

Who We Are VPL is a healthcare logistics technology company that powers the movement of medications ... VPL is hiring a Product Support Analyst to join our fast-growing team! This front-line role is your ...

Typical Qualifications Associate's degree from an accredited college or university with a focus on ... Ability to effectively use technology related to current business standards; computers and software ...

IT Support Technician

Columbus, OH · On-site

$20.75 - $28.50/hr

PSI (Proteam Solutions) is seeking an IT Support Technician to join their team in Columbus, Ohio ... Required : • 1-3 years of experience in analysis, installation, configuration, and testing of ...

The IT Support Associate,in our Columbus / Dublin, Ohio data center, will join the Operations ... Strong analytical and independent problem-solving skills * Ability to prioritize and manage ...

The IT Support Associate, in our Columbus / Dublin, Ohio data center, will join the Operations ... Strong analytical and independent problem-solving skills * Ability to prioritize and manage ...

As a Credit Support Analyst within JPMorgan Chase's Loan Setup & Funding (LSF) team, you'll be at ... Digital literacy and a willingness to embrace new technologies. * Ability to create quantitative ...

As a Credit Support Analyst within JPMorgan Chase's Loan Setup & Funding (LSF) team, you'll be at ... Digital literacy and a willingness to embrace new technologies. * Ability to create quantitative ...

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Associate Technology Support Analyst information

See Galloway, OH salary details

$14

$29

$53

How much do associate technology support analyst jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for associate technology support analyst in Galloway, OH is $29.79, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $35.82 per hour, depending on experience, location, and employer.

What is an associate technology support analyst?

Associate Technology Support Analysts are entry-level professionals who provide technical support and assistance to end-users within an organization. They troubleshoot hardware and software issues, assist with system setups, and resolve network problems, often serving as the first point of contact for IT-related inquiries. These analysts document solutions, escalate complex issues to higher-level technicians, and help maintain the organization’s IT infrastructure. Their role is essential in ensuring smooth daily operations and minimizing technology-related disruptions.

How does an associate technology support analyst typically collaborate with other IT teams within an organization?

As an Associate Technology Support Analyst, you will frequently work alongside other IT teams such as network administrators, software developers, and cybersecurity specialists. Collaboration often involves escalating complex technical issues, participating in cross-functional troubleshooting sessions, and contributing to system upgrades or rollouts. Effective communication and documentation are essential, as you may need to relay user feedback, share technical insights, or assist in training end-users. This collaborative environment not only enhances problem-solving but also provides valuable learning opportunities for career growth.

What are the key skills and qualifications needed to thrive as an associate technology support analyst, and why are they important?

To thrive as an Associate Technology Support Analyst, you need a solid understanding of IT troubleshooting, operating systems, and networking concepts, often supported by a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with help desk ticketing systems, remote support tools, and standard office software is typically required. Excellent problem-solving abilities, patience, and strong communication skills help you provide effective support and build user trust. These skills ensure timely resolution of technical issues and contribute to smooth business operations.
Infographic showing various Associate Technology Support Analyst job openings in Galloway, OH as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $61,968 per year, or $29.8 per hour.

IT Site Support Analyst

TCS Education System

Grandview Heights, OH • On-site

$50K - $65K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 9 days ago


Job description

Job Description:

Job Title: IT Support Analyst
Department: IT Department

Job Purpose:

The Community Solution Education System is seeking an IT Support Analyst to join our onsite support team at The Chicago School and will report to the Director of IT Services. The IT Support Analyst will be part of an onsite support team and work closely with the IT Department at The Community System. This role ensures that faculty, staff, and students can effectively utilize our technical resources by providing them with hands-on IT support and user training. In addition, the Support Analyst will be expected to provide the support needed for specific events, including high profile events at the college or off-site locations.

Position responsibilities include, but are not limited to:

  • Deliver exceptional customer service by leveraging technical expertise, analytical thinking, and strong communication skills to accurately assess end user needs and offer effective solutions.
  • Demonstrate strong troubleshooting and critical thinking skills when diagnosing technical issues.
  • Maintain professionalism while managing multiple priorities, meeting deadlines, and resolving issues in high-pressure or sensitive situations.
  • Foster a collaborative team environment and effectively work with colleagues across departments.
  • Ability to work flexible shifts and peak periods including but not limited to the beginning of each semester and service launch dates.

Required Qualifications:

Knowledge and Skills

  • Provide clear, professional updates to end users while translating technical issues into non-technical language.
  • Proficiency in supporting Windows 11 and macOS
  • Familiarity with AV & Classroom technology.
  • Familiarity with Active Directory / Entra ID for user and device management.
  • Familiarity with basic networking fundamentals.
  • Ability to log, track, and update incidents and service requests.
  • Ability to follow data protection and privacy standards.

Education:

  • Bachelor's degree or equivalent job experience required.
  • CompTIA A+ or Google IT Support certification preferred.

Experience:

  • Experience providing support for audio-visual (A/V) systems and classroom technology.
  • Ability to diagnose and resolve hardware, software, and peripheral issues in a Windows-based environment.
  • 2-4 years of experience providing desktop/call center support.

Working Conditions:

  • This is an onsite position. Location: 400 S Jefferson, Chicago, Illinois
  • Work Schedule: Saturday - Tuesday from 8am - 6pm
  • Ability to sit and work at a computer for extended periods of time
  • Potential for climbing, stooping, bending, and/or kneeling.
  • Ability to lift and carry up to 50 lbs.

Compensation & Benefits

This opportunity is budgeted at $50,000 - 65,000 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.

https://www.tcsedsystem.edu/careers/

The Community Solution is an Equal Opportunity Employer.

Application Process

Please note the screening, recruitment, and selection process is managed by recruiting staff and hiring managers with the aid of artificial intelligence to evaluate candidates against job requirements. The artificial intelligence tool is a resource only and all employment decisions are made by staff members.

When you apply, it is recommended you utilize the option to parse your resume into the application. To ensure your experience is accurately reflected, please review and complete all application fields-even if you auto-fill from your resume.

For the best results, tailor your resume to the job description, highlight key qualifications and skills, and use clear, consistent formatting. This helps our AI tools read and assess your application more effectively. We are committed to regularly monitoring the process for fairness and remove personally identifiable information during evaluation.