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Associate Service Coordinator Jobs in Arizona (NOW HIRING)

Global Lending Services

Customer Service Coordinator

Tempe, AZ · On-site

$17.25 - $22.50/hr

Serve as a resource to frontline associates in handling challenging customer cases, understanding ... Service Coordinator? * High school diploma or equivalent required * Minimum of one-year customer ...

Global Lending Services

Customer Service Coordinator

Tempe, AZ · On-site

$17.25 - $22.50/hr

Serve as a resource to frontline associates in handling challenging customer cases, understanding ... Service Coordinator? * High school diploma or equivalent required * Minimum of one-year customer ...

Global Lending Services

Customer Service Coordinator

Tempe, AZ · On-site

$17.25 - $22.50/hr

Serve as a resource to frontline associates in handling challenging customer cases, understanding ... Service Coordinator? * High school diploma or equivalent required * Minimum of one-year customer ...

Crawford Mechanical Services

Service Coordinator

Gilbert, AZ · On-site

$19.75 - $25/hr

Associate's or Bachelor's degree preferred * 2+ years of experience in service coordination, dispatching, scheduling, or customer service within construction, mechanical, HVAC, plumbing, or related ...

Synergy HomeCare

Client Service Coordinator

Chandler, AZ · On-site

$18.50 - $24/hr

Client Service Coordinator At SYNERGY HomeCare we create a world of care at home for all, which ... Education - Associates degree, or 5 years with a proven track record in a customer service setting

Kinghorn Law

Client Service Coordinator

Tucson, AZ · On-site

$20 - $24/hr

Client Service Coordinator - Tucson, AZ Classification: Non-exempt Hours: Full-time Location: 3573 ... Associate or higher degree (preferred) * Ability to work regular business hours Monday-Friday ...

Kinghorn Law

Client Service Coordinator

Tucson, AZ · On-site

$20 - $24/hr

Client Service Coordinator - Tucson, AZ Classification: Non-exempt Hours: Full-time Location: 3573 ... Associate or higher degree (preferred) * Ability to work regular business hours Monday-Friday, with ...

KINGHORN LAW PLLC

Client Service Coordinator

Tucson, AZ · On-site

$20 - $23/hr

Client Service Coordinator - Tucson, AZ Classification: Non-exempt Hours: Full-time Location: 3573 ... Associate or higher degree (preferred) * Ability to work regular business hours Monday-Friday, with ...

Quantum Industrial

Service Coordinator

Gilbert, AZ · On-site

$19.75 - $25/hr

Associate's or Bachelor's degree preferred * 2+ years of experience in service coordination, dispatching, scheduling, or customer service within construction, mechanical, HVAC, plumbing, or related ...

Quantum Industrial

Service Coordinator

Gilbert, AZ · On-site

$19.75 - $25/hr

Associate's or Bachelor's degree preferred * 2+ years of experience in service coordination, dispatching, scheduling, or customer service within construction, mechanical, HVAC, plumbing, or related ...

Kinghorn Law

Client Service Coordinator

Tucson, AZ · On-site

$20 - $24/hr

Client Service Coordinator -Tucson, AZ Classification: Non-exempt Hours: Full-time Location: 3573 E ... Associate or higher degree (preferred) * Ability to work regular business hoursMonday-Friday, with ...

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Associate Service Coordinator information

What is an associate service coordinator?

Associate Service Coordinators are professionals who help manage and coordinate services for clients, often within healthcare, social services, or customer support settings. They assist with organizing resources, scheduling appointments, and ensuring that clients receive the appropriate support or care. Their role involves communication with clients, providers, and other team members to facilitate smooth service delivery. They may also handle administrative tasks and help resolve client issues or concerns. This entry-level position is a stepping stone to more advanced roles in service coordination.

How does an associate service coordinator typically interact with other departments to ensure client needs are met?

Associate Service Coordinators frequently collaborate with departments such as customer service, technical support, and sales to ensure client needs are addressed promptly and thoroughly. They act as a liaison, communicating client concerns and coordinating solutions across teams. This role requires strong organizational and interpersonal skills, as effective collaboration is key to resolving issues efficiently and maintaining high client satisfaction. Regular meetings and status updates with team members are common to ensure alignment and proactive problem-solving.

What are the key skills and qualifications needed to thrive as an associate service coordinator, and why are they important?

To thrive as an Associate Service Coordinator, you need strong organizational skills, attention to detail, and a background in social services or a related field, often accompanied by a relevant degree or certification. Familiarity with case management software, database systems, and documentation procedures is typically required. Excellent communication, empathy, and problem-solving abilities help build rapport with clients and coordinate services effectively. These skills ensure efficient service delivery, compliance with regulations, and positive client outcomes.

What is the difference between Associate Service Coordinator vs Service Coordinator?

AspectAssociate Service CoordinatorService Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certification in customer service or healthcareHigh school diploma or equivalent; often requires experience in customer service or healthcare
Work EnvironmentSupportive office or healthcare setting, assisting senior coordinatorsClient-facing roles in healthcare, social services, or community programs
Employer & IndustryHealthcare providers, social service agencies, community organizationsHealthcare facilities, social service agencies, community outreach programs

The main difference is that Associate Service Coordinators typically support and assist Service Coordinators, focusing on administrative and support tasks, while Service Coordinators handle direct client interactions and case management. Both roles are essential in healthcare and social services, but Service Coordinators usually have more responsibility and experience.

Is an associate service coordinator a good job?

An associate service coordinator role involves assisting with client services, coordinating schedules, and supporting team operations, often requiring strong communication and organizational skills. It can offer opportunities for career growth in customer service or administrative fields and may involve working in healthcare, social services, or corporate environments. Job satisfaction depends on individual preferences for helping others and working in a team setting.

Is associate service coordinator an entry level position?

An associate service coordinator position is often considered entry level, suitable for individuals with minimal prior experience in customer service or administrative roles. It typically involves on-the-job training and may require basic skills in communication, organization, and computer use.

What cities in Arizona are hiring for Associate Service Coordinator jobs?

Cities in Arizona with the most Associate Service Coordinator job openings:

Associate Service Coordinator jobs near you

Customer Service Coordinator

Tempe, AZ • On-site

Global Lending Services
Finance and Insurance • 1 - 5K employees
Learn more about Global Lending Servicesexternal

$17.25 - $22.50/hr

Full-time

Re-posted 16 days ago

Global Lending Services rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

What does it mean to be a Customer Service Coordinator with GLS?
The Customer Service Coordinator will play a vital role in ensuring positive customer experiences. This position will use comprehensive knowledge of the loan process as well as internal processes and procedures to handle complex customer cases as an escalated level of support. 
 
How will you drive value within the organization as a Customer Service Coordinator?
  • Serve as a resource to frontline associates in handling challenging customer cases, understanding account complexities, and resolving escalated issues 
  • Take ownership of customer-related issues escalated by front line associates and see them to completion 
  • Quickly build rapport with customers to win their trust in the resolution of their issues 
  • Play a vital role in educating and effectively explaining to customers the details of their auto loan 
  • Apply critical thinking skills in problem solving to assist customers and still adhere to company policies to protect the interests of the organization 
  • Review, identify, resolve, and track root causes for all escalations such as account disputes, customer service complaints, and regulatory compliance 
  • Provide real-time assistance to front line associates on calls 
  • Listen to customer feedback and share expertise in making recommendations to management on how to create a more positive customer experience 
  • Provide feedback on escalated trends impacting customer experience 
  • Facilitate delivery of training of any system enhancements or strategies to improve customer experience 
  • Maintain electronic records and files that support work performed and results 
  • Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management 
  • Perform additional assignments and special projects as required by the needs of the company or as directed by management 
What should you already know to be successful in this role as a Customer Service Coordinator?
  • High school diploma or equivalent required
  • Minimum of one-year customer service experience required; customer service experience in the consumer finance industry preferred 
  • Strong verbal and written communication skills  
  • Excellent interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information. Team player that can adapt in a fast paced and changing environment 
  • Proficient computer skills with working knowledge of standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required   
  • Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities 
  • Excellent critical thinking, problem solving, and decision-making skills 
  • Commitment to exemplifying the organizational core values and key competencies 
Employment Requirements:
  • Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity 
  • Remain in a stationary position up to 100% of the workday 
  • Constantly operate a computer and other standard office equipment   
  • Job functions involve sedentary to light physical effort. Physical demands range from sitting, walking, standing, or pushing or pulling materials. Work may involve exerting up to 10 pounds of force to lift, carry, push, pull, or move objects. 
  • Be able to perform activities such as: viewing a computer terminal, extensive reading, bending, and kneeling 
Schedule:
  • This position is full-time; day shift
  • Regular, predictable attendance is required, including overtime hours as business demands dictate 
 
As part of our hiring process, we may use automated tools or artificial intelligence technologies to assist in evaluating applications, assessing qualifications, and supporting hiring decisions. All employment decisions are ultimately reviewed in accordance with applicable laws and company policies.
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