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Associate Remote Service Jobs in Ohio (NOW HIRING)

Embrace Pet Insurance

Claims Adjuster - Associate

Akron, OH · On-site +1

$17 - $23/hr

Our Sales and Service teams are J.D. Power certified for Outstanding Customer Service Experience ... Remote - USA Main Responsibilities: * Review, evaluate, and settle wellness, illness, and accident ...

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Associate Remote Service information

What is the difference between Associate Remote Service vs Customer Support Specialist?

AspectAssociate Remote ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma; customer service experience often preferred
Work EnvironmentRemote, often in a call center or support platformRemote or on-site, customer-facing roles in various industries
Employer & Industry UsageCommon in tech, retail, and service industries for entry-level supportWidespread across industries, focusing on customer interaction and issue resolution

The Associate Remote Service role typically involves providing technical or product support remotely, often with specific technical training. Customer Support Specialists focus on resolving customer inquiries and issues, emphasizing communication skills. While both roles are remote and customer-focused, Associate Remote Service positions may require more technical knowledge, whereas Customer Support Specialists prioritize customer interaction skills.

What are the most commonly searched types of Remote Service jobs in Ohio? The most popular types of Remote Service jobs in Ohio are:
What cities in Ohio are hiring for Associate Remote Service jobs? Cities in Ohio with the most Associate Remote Service job openings:
Associate Remote Service jobs near you

CUSTOMER SERVICE ASSOCIATE

Open Practice

Hudson, OH • Remote

$13.25 - $18.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Looking for Billing Software Nerds
If you actually enjoy navigating payer portals all day chasing down denials, this job likely isn't for you.
This job might be for you if:
  • You get a little excited when new billing software features roll out
  • The best part of your day is solving a tricky billing or system issue
  • You like translating "system-speak" into plain English for patients and staff
  • You feel personally motivated to help patients when they call with account questions
  • You enjoy being the calm, capable person when others are frustrated or stuck
  • You ask "why is this happening?" before "who messed this up?"
If you answered YES to the above, please keep reading....What you'd actually be doing:
  • Supporting medical practices using our billing & practice management software
  • Helping users understand workflows, resolve issues, and work smarter
  • Troubleshooting billing questions (claims, payments, balances, posting, etc.)
  • Explaining complex things clearly - to non-technical users
  • Acting as a problem-solver, not a script-reader
  • Using customer interactions to come up with new ideas on how to make our software easier to use
What we're not looking for:
  • Someone who wants to clock in, follow a script, and clock out
  • Someone who avoids patient or staff conversations
  • Someone who hates learning new systems or processes
What we are looking for:
  • Real medical billing experience (you've been in the weeds)
  • Strong written and verbal communication skills
  • Curiosity, patience, and follow-through
  • Someone who takes pride in being helpful and solving problems
Why people like working here:
  • You're trusted to think, not just follow steps
  • Your billing knowledge actually matters
  • You get to help practices and billers every day
  • You'll work with people who respect competence and teamwork
One last thing:
If you're reading this and thinking "wow, this sounds exactly like me" - we want to hear from you, even if you don't check every single box.
Apply and tell us why you think you're a billing software nerd.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Work Location: Remote
Work Hours: 11am - 8pm Eastern Standard Time

Apply