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Associate Remote Service Jobs in Florida (NOW HIRING)

Aquatis LLC

Support Associate (Remote)

Kissimmee, FL · On-site +1

$15 - $19.50/hr

United States - Support Associate (Remote) Interested in providing support to our customers ... Looking to learn and develop your customer service & Linux skills in the IT industry? We think we ...

Aquatis LLC

Support Associate (Remote)

Kissimmee, FL · Remote

$15 - $19.50/hr

United States - Support Associate (Remote) Interested in providing support to our customers ... Looking to learn and develop your customer service & Linux skills in the IT industry? We think we ...

HB Travels

Customer Experience Associate (Remote)

Miami, FL · Remote

$13.75 - $19/hr

... Associate to join our growing remote team. This role is ideal for individuals who enjoy helping ... Respond to customer inquiries in a professional and timely manner * Assist clients with service ...

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All JobsAssociate Service JobsAssociate Remote Service JobsAssociate Remote Service Jobs in Florida

Associate Remote Service information

What is the difference between Associate Remote Service vs Customer Support Specialist?

AspectAssociate Remote ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma; customer service experience often preferred
Work EnvironmentRemote, often in a call center or support platformRemote or on-site, customer-facing roles in various industries
Employer & Industry UsageCommon in tech, retail, and service industries for entry-level supportWidespread across industries, focusing on customer interaction and issue resolution

The Associate Remote Service role typically involves providing technical or product support remotely, often with specific technical training. Customer Support Specialists focus on resolving customer inquiries and issues, emphasizing communication skills. While both roles are remote and customer-focused, Associate Remote Service positions may require more technical knowledge, whereas Customer Support Specialists prioritize customer interaction skills.

What cities in Florida are hiring for Associate Remote Service jobs? Cities in Florida with the most Associate Remote Service job openings:
Associate Remote Service jobs near you

Support Associate (Remote)

Aquatis LLC

Kissimmee, FL • On-site, Remote

$15 - $19.50/hr

Full-time

Re-posted 18 days ago

Job description

United States - Support Associate (Remote)
Interested in providing support to our customers? Looking to learn and develop your customer service & Linux skills in the IT industry? We think we could help!
Aquatis LLC is searching for brand new talent to join our network for providing our customers a great customer experience.
Associate Responsibilities
- It is the responsibility of the associates to ensure uninterrupted internet connectivity and 'work-like' environment at home location so that associates can deliver their best in terms of productivity and quality.
- Being able to work an assigned schedule that falls within our operating hours is required and expected.
- Answer customer queries/questions in a timely manner.
Customer Focus
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Flexible with the working schedule; may be expected to work weekends, holidays and events
Problem Solving Skills
- Effective problem-solving skills including decision making, time management and immediate prioritization of tasks
- Ability to approach problems logically and rationally
- Action-oriented and self-disciplined
- Organized and detail-oriented
- Ability to quickly and effectively prioritize work time in various departments to meet the business needs
- Ability to maintain composure in highly escalated situations
Technical Requirements
- Ability to use the Multicraft control panel software.
- Ability to use the WHMCS billing system.
Other Requirements
- Must be 16 years or older to apply

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