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Associate Remote Call Center Jobs in Pflugerville, TX

People's Community Clinic

Call Center Representative

Austin, TX · Remote

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Compensation: $16.00- $18.00 per hour based on experience and qualifications. Under the direction of the Call Center Supervisor, this individual's primary responsibilities include: * Answer ...

People's Community Clinic

Call Center Representative

Austin, TX · Remote

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Location: Remote Compensation: $16.00- $18.00 per hour based on experience and qualifications. Responsibilities Under the direction of the Call Center Supervisor, this individual's primary ...

ASCENSUS

Call Center Representative (Temporary)

Austin, TX · Remote

$19/hr

  • Retirement

These positions are 100% fully remote**** The first 4-6 weeks consist of training from 10:00 am to ... Associates will handle requests from participants, financial advisors, and plan administrators ...

New

ASCENSUS

Bilingual Call Center Representative

Austin, TX · Remote

$19/hr

  • Retirement

These positions are 100% fully remote**** The first 4 weeks consist of training from 10:00 am to 6 ... Associates will handle requests from participants, financial advisors, and plan administrators ...

Addison Group

Remote Support Tech

West Lake Hills, TX · Remote

$27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Remote Support Tech Location: Austin, TX Compensation: $27.00 / Per Hour Benefits: This position is ... This candidate will be active in our client's Call Center queue taking calls from all employees ...

Prime Marketing

Training and Development Supervisor

Austin, TX · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... call center training professional who enjoys developing people, improving programs, and turning performance needs into practical learning solutions. Location: Remote candidates may be considered in ...

Liveops

Remote Customer Service Representative

Austin, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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All JobsAssociate Call Center JobsAssociate Remote Call Center JobsAssociate Remote Call Center Jobs in Pflugerville, TX

Associate Remote Call Center information

See Pflugerville, TX salary details

$8

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$19

How much do associate remote call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for associate remote call center in Pflugerville, TX is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $17.40 per hour, depending on experience, location, and employer.

What is an associate remote call center?

Associate Remote Call Center jobs involve providing customer support, handling inquiries, or resolving issues for clients over the phone or via online platforms, all while working from a remote location. Associates are typically responsible for answering calls, troubleshooting problems, processing orders, and sometimes upselling products or services. This role requires strong communication skills, a customer-focused attitude, and the ability to work independently. Many companies offer training for new hires, and the position can be a good entry point for those interested in customer service careers.

What is the difference between Associate Remote Call Center vs Customer Service Representative?

AspectAssociate Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, call center setting, often with team collaboration toolsRemote or on-site, customer interaction via phone or chat
Industry UsageCommon in call centers across various industriesWidespread in retail, telecom, and service sectors

The Associate Remote Call Center and Customer Service Representative roles both involve assisting customers via phone or chat, often requiring similar credentials. The main difference is that the Associate Remote Call Center typically refers to entry-level positions within a call center environment, focusing on handling calls and basic customer inquiries remotely. Customer Service Representatives may have broader roles, including in-person interactions or specialized support, but often overlap in skills and industry usage.

What are some common challenges faced by associate remote call center employees, and how can they be effectively managed?

Associate Remote Call Center employees often encounter challenges such as managing high call volumes, maintaining productivity while working independently, and staying engaged without in-person supervision. To effectively manage these challenges, it’s important to establish a dedicated workspace, adhere to a structured schedule, and regularly communicate with team members and supervisors through virtual meetings or chat platforms. Many organizations also provide training and support resources to help associates develop time management and customer service skills, making it easier to succeed in a remote environment.

What are the key skills and qualifications needed to thrive as an associate remote call center?

To thrive as an Associate Remote Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes basic troubleshooting tools is typically required. Exceptional listening skills, patience, and resilience help individuals excel in handling diverse customer inquiries and challenging situations. These skills are crucial for delivering efficient customer support, maintaining client satisfaction, and ensuring smooth remote team operations.

What cities near Pflugerville, TX are hiring for Associate Remote Call Center jobs?

Cities near Pflugerville, TX with the most Associate Remote Call Center job openings:

Associate Remote Call Center jobs near you

Call Center Representative

People's Community Clinic

Austin, TX • Remote

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Call Center Representatives support the mission of People's Community Clinic by helping coordinate the flow of patient callers in a manner that reflects superior customer service and ensures timely patient care.  

Location: Remote

Compensation: $16.00- $18.00 per hour based on experience and qualifications.


Under the direction of the Call Center Supervisor, this individual’s primary responsibilities include:

  • Answer all incoming calls in a timely, professional, and courteous manner
  • Schedule new and return appointments for patients following scheduling guidelines
  • Explain the registration process and give directions to new patients; explain procedure preparation to patients as needed
  • Assist callers with information and referral to appropriate resources
  • Review and check insurance eligibility; explain required documents
  • Retrieve calls from voicemail and assist callers as needed
  • Identify opportunities to improve workflow, work processes, and patient care, and work cooperatively to implement these and other quality improvements
  • Adhere to HIPAA guidelines

Education:  High school diploma/GED required. Some college preferred.
 
Experience:  Two years of experience working in a physician’s office or healthcare facility; Call Center experience strongly preferred. 
 
Knowledge, Skills, and Abilities:
  • Bilingual English/Spanish
  • Exceptional customer service skills
  • Ability to interact successfully with people from a variety of backgrounds and abilities.
  • Basic computer literacy
  • Working knowledge of electronic medical records and practice management systems.
  • Ability to multi-task in a high change environment 
 
Our Benefits Include:
  • 18 PTO days per year & 11 paid holidays
  • Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
  • Dental & Vision
  • Flexible Spending Accounts
  • Employer-paid Life Insurance
  • Employer-paid Short-Term and Long-Term Disability
  • Annual Training
  • 403(b) with 5% employer matching

People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity, or sex stereotyping.

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