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Associate People Operations Jobs in Philadelphia, PA

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Associate People Operations information

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$53

How much do associate people operations jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for associate people operations in Philadelphia, PA is $26.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $30.58 per hour, depending on experience, location, and employer.

What is an associate people operations?

Associate People Operations professionals support various HR functions such as recruitment, onboarding, employee relations, and benefits administration. They help ensure smooth day-to-day HR operations, maintain employee records, assist with compliance, and support company culture initiatives. This role acts as a bridge between employees and management, helping address staff needs and fostering a positive workplace environment.

What are some typical challenges faced by an associate people operations professional, and how can they be addressed?

Associate People Operations professionals often navigate challenges such as balancing administrative tasks with employee support, managing confidential information, and adapting to shifting company policies. Staying organized and leveraging HR software can help streamline repetitive tasks, while clear communication and ongoing training ensure compliance and confidentiality. Building strong relationships across teams also helps proactively address employee concerns and fosters a positive workplace culture.

What are the key skills and qualifications needed to thrive as an associate people operations, and why are they important?

To thrive as an Associate People Operations, you need a solid understanding of HR fundamentals, employee relations, and compliance, usually supported by a bachelor's degree in Human Resources or a related field. Familiarity with HRIS platforms, payroll systems, and benefits administration tools is typically required, and certifications like SHRM-CP can be advantageous. Strong interpersonal skills, attention to detail, and discretion in handling sensitive information set exceptional candidates apart. These skills ensure the smooth management of HR processes, promote a positive workplace culture, and help maintain legal and organizational compliance.

What are the most commonly searched types of People Operations jobs in Philadelphia, PA?

The most popular types of People Operations jobs in Philadelphia, PA are:

Associate People Operations jobs near you
Infographic showing various Associate People Operations job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,084 per year, or $26.5 per hour.

Free People Wholesale Operations Coordinator

Philadelphia, PA • On-site

Free People
Retail • 1 - 5K employees

6.8

Company rating: 6.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Great coworkers

People enjoy working here

Recommended by students

Learn more about Free Peopleexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Role Summary
Free People is looking for a Wholesale Operations Coordinator to be a Free People Ambassador by providing exceptional customer service skills such as meeting deadlines, assisting with customer requests, and using flexible/creative approaches to improve business. Each member of the Wholesale Operations Team is responsible for maintaining a subset of accounts on a day-to-day basis. This is a full-time position.
Role Responsibilities
Customer Care
  • Own Return Authorizations and Credits for the Sale's Team. Assist with budget management for returns and credits each month by completing daily tasks, providing weekly and end-of-month reporting to ensure targets are met.
  • Partner with Account Executives to ensure specific customer requests are completed timely and accurately. Be able to provide information to Account Executives to ensure correct decisions are being made regarding order entry and maintenance. Provide possible outcomes to Account Executives to ensure the best course of action is chosen.
  • Be a customer advocate by suggesting process improvements and problem-solving atypical situations.
  • Report shipping issues directly to the fulfillment center to ensure they are rectified for the incident and corrected going forward.

Order Management
  • Enter orders timely and accurately to ensure orders are sent to the fulfillment center in time to meet the customer's request.
  • Complete Order Maintenance on open orders for existing and new accounts.
  • Lead cross-functional team communication with the Credit, Customer Service, Transportation and Fulfillment Center in preparation for allocations.
  • Manage flow of orders via allocations to Free People's fulfillment centers in the US and UK. Ensure customer needs are balanced with maximizing sales.
  • Assist with new account set ups and ensure all new accounts are set up accurately in our ERP and B2B systems.

General
  • Support team members in other areas of responsibility during heavy workflow periods such as end of month and order entry post wholesale shows.
  • Other duties as assigned

Role Qualifications
  • Demonstrated excellence in retail customer service and advocacy
  • Strong communicator: proactive, effective, and positive
  • Excellent team leadership, as measured by positive feedback from internal partners and customers
  • Professional and respectful with all internal teams and external customers
  • Associate's or Bachelor's Degree in Fashion, Business, or a related field a plus but not required.

The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

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