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Associate People Operations Jobs in Massachusetts

People Operations Partner

Boston, MA · On-site +1

$80K - $100K/yr

As a People Operations Partner at Talon.One, you'll be part of our 18-person People & Culture team, helping shape both our business and culture. You'll partner closely with our Senior People ...

Human Resources Associate

Boston, MA · On-site

$61K - $84K/yr

The People Operations group is the center of excellence responsible for the overall employee ... Serve as back-up for other P&C Operations Associates' client groups based on workload, need, and/or ...

The People Operations group is the center of excellence responsible for the overall employee ... Serve as back-up for other P&C Operations Associates' client groups based on workload, need, and/or ...

New

Operations Associate

Boston, MA · On-site

$70K - $80K/yr

Operations Associate - Boston Compensation: $70,000-$80,000 base + bonus Benefits: Excellent ... Work closely with the People and IT teams to evaluate and enhance onboarding processes, identifying ...

... Operations Associate. This role provides an opportunity to build a career in operations while ... At Sentinel, we welcome people from diverse experiences, backgrounds, and perspectives - and we ...

New

About the Role We are looking for an Operations Associate to help keep the company running smoothly ... You are a people person and enjoy engaging with coworkers, leaders, and visitors. * You can work ...

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Showing results 1-20

Associate People Operations information

What is an associate people operations?

Associate People Operations professionals support various HR functions such as recruitment, onboarding, employee relations, and benefits administration. They help ensure smooth day-to-day HR operations, maintain employee records, assist with compliance, and support company culture initiatives. This role acts as a bridge between employees and management, helping address staff needs and fostering a positive workplace environment.

What are some typical challenges faced by an associate people operations professional, and how can they be addressed?

Associate People Operations professionals often navigate challenges such as balancing administrative tasks with employee support, managing confidential information, and adapting to shifting company policies. Staying organized and leveraging HR software can help streamline repetitive tasks, while clear communication and ongoing training ensure compliance and confidentiality. Building strong relationships across teams also helps proactively address employee concerns and fosters a positive workplace culture.

What are the key skills and qualifications needed to thrive as an associate people operations, and why are they important?

To thrive as an Associate People Operations, you need a solid understanding of HR fundamentals, employee relations, and compliance, usually supported by a bachelor's degree in Human Resources or a related field. Familiarity with HRIS platforms, payroll systems, and benefits administration tools is typically required, and certifications like SHRM-CP can be advantageous. Strong interpersonal skills, attention to detail, and discretion in handling sensitive information set exceptional candidates apart. These skills ensure the smooth management of HR processes, promote a positive workplace culture, and help maintain legal and organizational compliance.

What are the most commonly searched types of People Operations jobs in Massachusetts?

The most popular types of People Operations jobs in Massachusetts are:

What cities in Massachusetts are hiring for Associate People Operations jobs?

Cities in Massachusetts with the most Associate People Operations job openings:

Infographic showing various Associate People Operations job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Associate People Operations Specialist

CarGurus

Boston, MA • Remote

Full-time

Medical, Dental, Life, Retirement

Re-posted 27 days ago


Job description

Role overview

The Associate People Operations Specialist provides administrative and operational support across benefits, payroll, HR systems, and employee lifecycle processes. This role is critical to delivering accurate, compliant, and high-quality People Operations support while enhancing the overall employee experience.

The role focuses on executing established workflows, maintaining employee and benefits data, managing vendor coordination, and responding to employee queries. The ideal candidate is detail-oriented, technically proficient, and capable of managing multiple priorities across global programs.

What you'll do

Benefits Administration & Vendor Management
  • Manage global benefits operations across the US, Canada, UK, and Ireland, overseeing benefit administration, invoice tracking, and the processing and reconciliation of payments across approximately 20 vendors (including medical, dental, and life insurance)
  • Conduct monthly audits of benefit plans, identifying discrepancies and driving resolution
  • Administer global pension and retirement schemes (UK, Ireland, US), including system uploads and quarterly fee tracking
  • Oversee FSA/HSA funding aligned with payroll cycles, including quarterly employer contributions
  • Administer COBRA processes and maintain associated tracking documentation
  • Manage Evidence of Insurability (EOI) approvals and send follow-ups for pending submissions

HR Systems & Data Management

  • Maintain accurate employee data across Workday and related systems
  • Review and approve Qualified Life Event (QLE) benefit changes, including manual FSA/HSA adjustments
  • Process benefits onboarding, employee changes, beneficiary updates, and one-time employee payments (e.g., bonuses, reimbursements).
  • Monitor and troubleshoot weekly benefits integration files to ensure data accuracy and integrity
  • Run and review reports including Terminated with Benefits, Business Process Transactions, and quarterly dependent/beneficiary audits

Employee Support & Communications

  • Manage employee queries via ticketing systems (e.g., JIRA)
  • Provide support for benefits platforms and respond to FAQs
  • Coordinate employee communications, including onboarding reminders, benefits education, and wellness program updates
  • Maintain global Benefits Wiki and internal documentation, ensuring accuracy and accessibility

Programs & Operational Support

  • Administer commuter and parking programs, including enrollments, terminations, and funding file coordination
  • Plan and coordinate on-site and virtual events, including the annual Open Enrollment Fair
  • Support absence tracking, time-off administration, and other operational tasks that enhance employee experience and team efficiency

Payroll & Compliance

  • Manage employee payroll deductions for Ireland and UK benefits
  • Support unemployment claim documentation and responses
  • Ensure compliance with regulatory requirements across benefits, payroll, and related programs

What you'll bring

  • 1-2 years of experience in benefits administration or HR operations
  • Strong  proficiency in Google Sheets (or Microsoft Excel) to organize and analyze data, with a solid grasp of Pivot Tables and functions like VLOOKUP. Experience with HRIS systems, particularly Workday Benefits Administration module
  • Comfort working with data and systems
  • Strong data entry and reconciliation capabilities
  • Familiarity with benefits administration platforms across US / UK / IE 
  • Understanding of system integrations and troubleshooting
  • Working knowledge of benefits regulations across all locations (US/ UK/ IE), including COBRA, FSA/HSA administration, pension contributions and associated tax implications (i.e UK/IE pension auto-enrolment and payroll deductions for medical/dental benefits)
  • Basic understanding of life insurance and Evidence of Insurability processes
  • Familiarity with payroll processing and vendor management