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Associate Operations Support Jobs in Phoenix, AZ

ICF

Associate Operations Specialist

Phoenix, AZ · On-site +1

Associate Operations Specialist Location: Remote (Candidates in Arizona strongly preferred) Ready ... To support our growth, we are seeking candidates with an interest in utility energy efficiency ...

Oscar Health

Associate, Operations Data Analytics

Tempe, AZ · Hybrid

$91K - $120K/yr

We're hiring a Data Analytics Associate to join our Service Operations Data Analytics team. Oscar ... You will support business units in scoping, analyzing and monitoring performance of key financial ...

Oscar Health

Associate, Operations Data Analytics

Tempe, AZ · Hybrid

$91K - $120K/yr

We're hiring a Data Analytics Associate to join our Service Operations Data Analytics team. Oscar ... You will support business units in scoping, analyzing and monitoring performance of key financial ...

Oscar Health

Associate, Operations Data Analytics

Tempe, AZ · On-site

$91K - $120K/yr

We're hiring a Data Analytics Associate to join our Service Operations Data Analytics team. Oscar ... You will support business units in scoping, analyzing and monitoring performance of key financial ...

DoorDash

Senior Operations Associate - Robot

Mesa, AZ · On-site

You will manage a PM shift (3:30-12AM MST) of our operations team supporting autonomous testing, bringing autonomous technology from ideation to commercialization. You will report to an Associate ...

Aerotek

Business Operations Associate

Tempe, AZ

$21.63/hr

Operations Support Group Reports to: Business Operations Supervisor Scope of Position: The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service ...

Aerotek

Business Operations Associate

Tempe, AZ

$45K/yr

Operations Support Group Reports to: Business Operations Supervisor Scope of Position: The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to ...

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All JobsAssociate Operations Support JobsAssociate Operations Support Jobs in Phoenix, AZ

Associate Operations Support information

See Phoenix, AZ salary details

$11

$26

$52

How much do associate operations support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for associate operations support in Phoenix, AZ is $26.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $30.10 per hour, depending on experience, location, and employer.

What is the difference between Associate Operations Support vs Customer Service Representative?

AspectAssociate Operations SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate degree
Work EnvironmentOffice setting, supporting internal operations and processesCustomer-facing, call center or retail environment
Employer & Industry UsageCommon in logistics, finance, and corporate sectorsCommon in retail, telecommunications, and service industries
Search & Comparison IntentFocuses on internal operational support rolesFocuses on direct customer interaction roles

Associate Operations Support roles typically involve supporting internal business processes within an organization, often requiring analytical skills and familiarity with operational procedures. Customer Service Representatives primarily handle customer inquiries and support, emphasizing communication skills. While both roles may require similar educational backgrounds, their work environments and primary responsibilities differ significantly.

What cities near Phoenix, AZ are hiring for Associate Operations Support jobs? Cities near Phoenix, AZ with the most Associate Operations Support job openings:
Infographic showing various Associate Operations Support job openings in Phoenix, AZ as of June 2026, with employment types broken down into 39% Full Time, 49% Part Time, and 12% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,201 per year, or $26.1 per hour.
Associate Operations Specialist

Associate Operations Specialist

ICF International, Inc.

Phoenix, AZ • On-site

Full-time

Retirement

Posted 25 days ago

Job description

Associate Operations Specialist
Location: Remote (Candidates in Arizona strongly preferred)
Ready to make a difference?
To support our growth, we are seeking candidates with an interest in utility energy efficiency programs and knowledge of energy-efficient technologies associated with commercial building systems. As an Associate Operations Specialist, you will be responsible for identifying opportunities for process improvements, sharing best practices, collaborating with cross-functional teams, and conducting thorough analyses of program operations. This position provides administrative and invoicing support. The role supports monthly invoicing activities, including report reconciliation, documentation tracking, and data entry into invoicing systems.
Candidates must be located in the Pacific Time Zone to be considered)
Why you will love working here:
  • Quality of life: Flexible workplace arrangements, work-life balance
  • Investment of the community: Donation matching, volunteer opportunities
  • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
  • And many, many more (Ask your recruiter for more details!)

What you will be doing:
  • Work as part of the energy efficiency team ensuring that the evaluation, implementation, and verification of utility-sponsored energy efficiency projects are successfully executed.
  • Collaborate with IT, Reporting, Marketing, and Customer Care teams.
  • Conduct analyses to identify trends, issues, and opportunities for improvement.
  • Assist with processing incoming project applications.
  • Review project application forms and submittals to ensure compliance with program policies and procedures.
  • Coordination with program staff, billing specialists, and project leads to support monthly invoicing timelines
  • Support basic quality control checks to ensure invoices are complete, accurate, and submitted on time
  • Assist with documentation updates and process improvements related to invoicing and program administration

Skills you will use:
  • Energy Program Operations: Understanding of utility-sponsored energy efficiency programs and commercial building technologies.
  • Process & Compliance Review: Skilled in reviewing project applications and ensuring adherence to program policies and procedures.
  • Cross-Functional Collaboration: Experience working with IT, Reporting, Marketing, and Customer Care teams to support program delivery.
  • Analytical Thinking: Ability to identify trends and opportunities for improvement through data analysis. Ability to follow established processes and meet recurring monthly deadlines
  • Customer & Contractor Support: Capable of handling inquiries and coordinating follow-ups for inspections and surveys.
  • Technical Proficiency: Strong skills in Microsoft Excel and Office Suite; familiarity with Power BI, SharePoint Lists, and Power Automate.

What we need you to have (minimum qualifications)
  • Bachelor's degree (or applicants can substitute one year of related experience for one year of education)
  • 1+ year(s) professional experience in administration, operational support, data analysis, energy and/or related experience

What we would like you to have (preferred qualifications)
  • Strong time management, communication, and organization skills.
  • Must be experienced in Microsoft Office Suite (Excel, Outlook, PowerPoint), with demonstrated experience in Excel.
  • Outstanding analytical, writing, and communication skills.
  • Willingness to learn invoicing systems, charge codes, and compliance requirements
  • Knowledge of the utility market (specifically energy efficiency, demand response, and distributed energy resource programs and markets).
  • Experience with Power BI (or similar data visualization tool).
  • Experience with advanced Microsoft data software such as SharePoint Lists and Power Automate.

Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$55,400.00 - $94,180.00
Arizona Remote Office (AZ99)

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