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Associate Operations Support Jobs in Baltimore, MD

Aerotek

Business Operations Associate

Hanover, MD

$45K/yr

Operations Support Group Reports to: Business Operations Supervisor Scope of Position: The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to ...

Aerotek

Business Operations Associate

Hanover, MD · On-site

$21.63/hr

Operations Support Group Reports to: Business Operations Supervisor Scope of Position: The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service ...

HIAS Inc.

People Operations Specialist

Silver Spring, MD · On-site

$75K - $90K/yr

The People Operations Specialist partners with the Associate Director, US and HQ People Operations to support talent acquisition, performance management process, and ad-hoc projects, while fostering ...

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All JobsAssociate Operations Support JobsAssociate Operations Support Jobs in Baltimore, MD

Associate Operations Support information

See Baltimore, MD salary details

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$26

$53

How much do associate operations support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for associate operations support in Baltimore, MD is $26.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $30.10 per hour, depending on experience, location, and employer.

What is the difference between Associate Operations Support vs Customer Service Representative?

AspectAssociate Operations SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate degree
Work EnvironmentOffice setting, supporting internal operations and processesCustomer-facing, call center or retail environment
Employer & Industry UsageCommon in logistics, finance, and corporate sectorsCommon in retail, telecommunications, and service industries
Search & Comparison IntentFocuses on internal operational support rolesFocuses on direct customer interaction roles

Associate Operations Support roles typically involve supporting internal business processes within an organization, often requiring analytical skills and familiarity with operational procedures. Customer Service Representatives primarily handle customer inquiries and support, emphasizing communication skills. While both roles may require similar educational backgrounds, their work environments and primary responsibilities differ significantly.

What are the most commonly searched types of Operations Support jobs in Baltimore, MD?

The most popular types of Operations Support jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Associate Operations Support jobs?

Cities near Baltimore, MD with the most Associate Operations Support job openings:

Infographic showing various Associate Operations Support job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $54,241 per year, or $26.1 per hour.

Mid. Technical CI (TCI) Operations Support (CI Specialist)

Fort George G Meade, MD • On-site

Prescient Edge
Guided Missile and Space Vehicle Manufacturing • 51 - 200 employees
Learn more about Prescient Edgeexternal

$90K - $112K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 days ago

Job description

Job Title
Mid. Technical CI (TCI) Operations Support (CI Specialist)
Location
Fort Meade, MD 20755 US (Primary)
Category
Intelligence
Job Type
Full-Time
Career Level
Staff
Education
High School / GED
Travel
Security Clearance Required
TS/SCI with CI Polygraph
Job Description
Mid. Technical CI (TCI) Operations Support (CI Specialist)
Benefits & Compensation:
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
  • A competitive salary with performance bonus opportunities.
  • Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
  • A substantial retirement plan with no vesting schedule.
  • Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
  • A positive work environment where employees are respected, supported, and engaged.
  • Salary range: $90,000 - $112,000. Salary to be determined by the education, experience, knowledge, skills and the abilities of the applicant internal equity, and alignment with market data.

Descriptions:
  • Shall provide multi-level CCA team support, by providing technical analysis relating to computer systems, networking and non-standard technical solutions. Identifies, monitors, and assesses foreign intelligence efforts attempting collection of sensitive national security information on U.S. persons, activities and interests, including threats posed by emerging technologies to U.S. operations and interests.
  • Applies understanding of foreign intelligence capabilities / activities and U.S. and foreign partner CI capabilities and TTPs for in-depth analytic research and production of all-source CI studies and contributes to developing CI strategies.
  • Conducts, develops, produces, and presents programs of instruction in specified collection operations TTPs, and related or supporting processes, relevant to the various human intelligence and technical intelligence operations under DoD authorities.
  • Graduate of in-residence Fundamentals of Intelligence Analysis course or Military Service equivalent.
  • Conducts data analytics, data engineering, data mining, exploratory analysis, predictive analysis, and statistical analysis, and uses scientific techniques to correlate data into graphical, written, visual and verbal narrative products, enabling more informed analytic decisions. Proactively retrieves information from various sources, analyzes it for better understanding about the data set, and builds AI tools that automate certain processes. Duties typically include: creating various ML-based tools or processes, such as recommendation engines or automated lead scoring systems.
  • Performs statistical analysis, applies data mining techniques, and builds high quality prediction systems.
  • Shall be skilled in data visualization and use of graphical applications, including Microsoft Office (Power BI) and Tableau; major data science languages, such as R and Python; managing and merging of disparate data sources, preferably through R, Python, or SQL; statistical analysis; and data mining algorithms.
  • Shall have prior experience with large data MultiINT analytics, ML, and automated predictive analytics.

Job Requirements
Required experiences:
  • Shall perform operational support to Technical Surveillance Countermeasures (TSCM), Polygraph, TEMPEST, and Technical Counterintelligence School activities.
  • Conducts analysis using intelligence and information from multiple sources to assess, interpret, forecast, and explain a range of national security issues and developments that are regional or functional in nature. Provides all-source analytic support to collections, operations, investigations, and other defense intelligence analytic requirements.
  • Shall collect and maintain operational mission data to build short and long range operational calendars.
  • Create weekly updates on supported operational activities and projected mission schedules.
  • Shall collect and maintain funding, equipment, personnel, and training requirements for operational activities to enable forecasting of unit requirements.
  • Create quarterly updates on current resource levels and projected mission requirements.
  • Shall create and/or update standing operating procedures (SOP) of unit operational support activities.
  • Shall update and maintain repository utilized to store products.
  • Deliverable: CDRL A100 SOPs and/or TTPs Technical CI Discipline.
  • Deliverable: CDRL A101 Weekly Operational Updates and Information Briefings.
  • Deliverable: CDRL A102. Quarterly Resource Updates.

Required education:
  • High School Diploma- 12 years of relevant experience with at least a portion of the experience within the last 2 years.
  • Associate's degree- 10 years of relevant experience with at least a portion of the experience within the last 2 years.
  • Bachelor's Degree- 8 years of relevant experience with at least a portion of the experience within the last 2 years.
  • Master's Degree- 6 years of relevant experience with at least a portion of the experience within the last 2 years.

Security Clearance:
  • Security clearance required TS/SCI with CI POLY or the ability to obtain CI POLY.

Location:
  • Fort Meade, MD.

Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
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About Prescient Edge

Sourced by ZipRecruiter

Prescient Edge is a prominent name in the global security industry, based out of McLean, VA, US. Established with the primary mission of harnessing science and technology for safety and security purposes, the company specializes in providing a wide range of products and services. This includes research and development, consulting, global operations support, intelligence evaluation, and advanced data solutions. These offerings make Prescient Edge an integral factor in national defense and commercial innovations.

Industry

Guided missile and space vehicle manufacturing

Company size

51 - 200 Employees

Headquarters location

McLean, VA, US

Year founded

2008

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