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Associate Network Technician Jobs in Santa Rosa, CA

Ensign Services, Inc.

IT Field Resource

Santa Rosa, CA · On-site

$70K - $80K/yr

Work collaboratively with teams and vendors to install and support networking and ... Associate's or Bachelor's degree in Computer Science or equivalent hands-on experience in IT field ...

Ensign Services

IT Field Resource

Sonoma, CA · On-site

$70 - $80/hr

Work collaboratively with teams and vendors to install and support networking and ... Associate's or Bachelor's degree in Computer Science or equivalent hands‑on experience in IT fiel ...

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Associate Network Technician information

See Santa Rosa, CA salary details

$12

$23

$37

How much do associate network technician jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for associate network technician in Santa Rosa, CA is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $27.07 per hour, depending on experience, location, and employer.

What does an associate network technician do?

An Associate Network Technician assists in the installation, maintenance, and troubleshooting of computer networks within an organization. They help configure network hardware, monitor network performance, and resolve connectivity issues under the supervision of senior technicians or network administrators. Their role often includes supporting end users, documenting network changes, and ensuring that network equipment operates efficiently and securely.

What are the key skills and qualifications needed to thrive as an associate network technician, and why are they important?

To thrive as an Associate Network Technician, you need a solid understanding of networking fundamentals, troubleshooting, and hardware installation, often supported by a relevant associate degree or certifications like CompTIA Network+. Familiarity with network monitoring tools, basic command-line utilities, and ticketing systems is typically required. Strong problem-solving, attention to detail, and effective communication skills help you excel when resolving technical issues and supporting end-users. These skills and qualities are vital to ensuring reliable network performance and prompt resolution of connectivity problems in modern IT environments.

What are some typical challenges associate network technicians face during network troubleshooting, and how are they expected to address them?

Associate Network Technicians often encounter issues such as intermittent connectivity problems, hardware malfunctions, or configuration errors. They are expected to methodically diagnose these issues using network monitoring tools, documentation, and established escalation procedures. Collaboration with senior technicians and other IT staff is common, especially when troubleshooting complex problems or performing network upgrades. Developing strong problem-solving skills and maintaining clear communication with team members and end-users are key to effectively addressing these challenges.

What is the difference between Associate Network Technician vs Network Support Specialist?

AspectAssociate Network TechnicianNetwork Support Specialist
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentEntry-level, on-site or remote troubleshootingSupport-focused, troubleshooting and maintenance
Employer & Industry UsageTelecom, IT services, corporate networksIT support firms, corporate IT departments

The Associate Network Technician and Network Support Specialist roles share similar certifications and work environments, often overlapping in entry-level network troubleshooting. However, the Technician typically focuses on hardware setup and basic network configurations, while the Support Specialist emphasizes ongoing support and issue resolution. Both roles are vital in maintaining network infrastructure across various industries.

How much do associate network technicians earn?

Associate network technicians typically earn between $40,000 and $60,000 annually, depending on experience, location, and certifications such as CompTIA Network+. Entry-level positions may start lower, while experienced technicians with specialized skills can earn higher salaries. They often work in IT support or network maintenance environments, using tools like network analyzers and troubleshooting software.

What is an entry-level associate network technician?

An entry-level associate network technician is a professional who assists with installing, maintaining, and troubleshooting computer networks under supervision. They typically have basic knowledge of networking concepts, hardware, and tools like routers and switches, and may hold certifications such as CompTIA Network+ or Cisco CCNA. This role often involves supporting network operations in an organization and gaining practical experience for career advancement.

What cities near Santa Rosa, CA are hiring for Associate Network Technician jobs?

Cities near Santa Rosa, CA with the most Associate Network Technician job openings:

Associate Network Technician jobs near you
Infographic showing various Associate Network Technician job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,343 per year, or $23.7 per hour.

IT Field Resource

Ensign Services, Inc.

Santa Rosa, CA • On-site

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Ensign Group rating

6.5

Company rating: 6.5 out of 10

Based on 168 frontline employees who took The Breakroom Quiz

614th of 898 rated healthcare providers

Job description

IT Field Resource
Position Type: Full Time, exempt employee.
Salary: $70,000 - $80,000 annually, DOE; may be eligible for bonus.
Location: This position supports the Northern California area/market,and requires extensive travel (75%+). The ideal candidate will reside near Vallejo, Sonoma, or Santa Rosa, CA.
About the Company:
Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc., which is a national leader in the operation of skilled nursing, senior living, rehabilitation, home health, hospice, and other healthcare services. ESI is known as the "Service Center" and provides the facilities and leaders it serves with "back-office" support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting.
We seek individuals who thrive in a dynamic environment, embrace continuous learning, and are passionate about making a meaningful impact. We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership ("CAPLICO") seriously. We want an individual in this role who will demonstrate these values through actions and words.
About the Opportunity:
We are seeking an energetic IT Field Resource to support facilities through a mix of remote ticket resolution and onsite troubleshooting. This role requires significant travel to support our market facilities, ensuring reliable and fully functional systems. If you are an IT professional who values teamwork, ownership, and hands-on support, this role allows you to travel while directly supporting skilled nursing home teams and the systems they rely on every day.
Job Duties and Responsibilities include, but are not limited to:
  • Serve as a trusted IT partner to Facility Administration, Nursing teams, and Service Center team members, ensuring they have the tools and support needed to focus on resident care.
  • Support facilities by coordinating the deployment, service, and ordering of IT equipment that enables reliable daily operations.
  • Work collaboratively with teams and vendors to install and support networking and telecommunications equipment.
  • Guide facilities through warranty requests and equipment returns, helping resolve issues quickly and smoothly.
  • Collaborate closely with fellow Field Operations team members to share knowledge, support one another, and achieve shared goals.
  • Manage mobile devices through MDM to keep team members connected, secure, and productive.
  • Respond to Zendesk support requests and prepare equipment quotes with a service-oriented, customer-first approach.
  • Contribute to IT projects by coordinating efforts, communicating progress, and supporting successful outcomes for the facilities we serve.
  • Maintain accurate information in the ServiceNow directory to support access, communication, and operational continuity.
  • Travel out of market to participate in team meetings and culture events, strengthening relationships and collaboration across the organization.
  • Create and adjust monthly schedules as needed.
  • Reconcile AMEX and Concur expenses accurately, supporting responsible stewardship of company resources.
  • Demonstrate and uphold Ensign's CAPLICO core values.

Preferred Qualifications:
  • Associate's or Bachelor's degree in Computer Science or equivalent hands-on experience in IT field support (e.g., Help Desk Tier 1, Tier 2, or Tier 3).
  • 5+ years of hands-on IT support experience in environments serving 100+ users and/or multiple locations.
  • Good troubleshooting methodologies and basic knowledge of, including but not limited to the following:
    • Windows OS 10, 11 and Office 365.
    • Computer Devices and Printer/Scanner configuration and support that include: HP Computers, Lenovo Computers, Dell Computers, Xerox, Konica Minolta, Ricoh, Microsoft Suite, Citrix, Active Directory, Workday, Edge, Chrome, Chrome OS, Apple iOS, Android Devices, iPhone, Zendesk, Service Now, and Imaging Computers.
    • Networking fundamentals and protocols and structured cabling.
    • Information security practices.
    • Mobile device management and configuration practices.
    • IT cabling infrastructure.
  • Outstanding communication skills, both written and verbal - ability to communicate clearly with end users over the phone and via email.
  • Ability to be proactive in your day-to-day responsibilities and work with minimal supervision.
  • Ability to prioritize, multitask and work under time constraints.
  • Ability to rapidly learn and integrate new practices and knowledge into your troubleshooting and support processes.
  • Ability to be flexible and adapt to changes in regard to expectations and the organization.
  • Ability to hold peers accountable for and work as a team to achieve success.
  • Experience supporting multiple facilities as a mobile field technician visiting one or more sites per day.
  • Experience working with multiple vendors, building relationships, and identifying new and exciting technologies to advance our ecosystem.

Working Conditions:
We support 24/7 operations. This position requires extensive travel (75%+), must be able drive distances of up to 4 hours as needed. Monthly, or as needed, air travel is also necessary in this position. Most work is performed in office areas, basements, network rooms (MDF/IDF), Telco Rooms, and other storage areas may be necessary in specific situations. This position does pose some risk of injury from falls, burns from equipment, odors, exposed to dust, disinfectants, hazardous chemicals, tobacco smoke, and other air contaminants.
Additional Information:
  • Pre-employment criminal background screening required.

What We Offer:
We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee's professional growth and development through our Learning Management System as well as training sessions and seminars. Take a look at these benefits (and more!) at www.ensignbenefits.com.
Ensign Services, Inc. is an equal opportunity employer. If you need assistance or accommodation during the application process, please contact us at 888-659-3616.
Job ID: 1696

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