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Associate Member Services Representative Jobs in Oak Ridge, NC

Goldfish Swim School

Team Member

Greensboro, NC · On-site

$13/hr

Provide WOW Customer Service to our members * Assist with class scheduling and billing * Work in a sales capacity to sell new memberships * Conduct cold and warm calls to potential customers to ...

LBA Hospitality

Guest Service Representative

Winston Salem, NC · On-site

$12.50 - $15.25/hr

PREREQUISITES Company associates have access to guestrooms and property. As such, character traits ... Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.

LBA Hospitality

Guest Service Representative

Greensboro, NC · On-site

$13 - $16/hr

PREREQUISITES Company associates have access to guestrooms and property. As such, character traits ... Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.

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All JobsAssociate Member Services Representative JobsAssociate Member Services Representative Jobs in Oak Ridge, NC

Associate Member Services Representative information

See Oak Ridge, NC salary details

$7

$14

$21

How much do associate member services representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for associate member services representative in Oak Ridge, NC is $14.54, according to ZipRecruiter salary data. Most workers in this role earn between $10.96 and $17.36 per hour, depending on experience, location, and employer.

What is an associate member services representative?

Associate Member Services Representatives are professionals who assist customers or members of an organization by addressing inquiries, resolving issues, and providing information about products, services, or membership benefits. They typically work in call centers, customer service departments, or membership organizations, and serve as the primary point of contact for members. Their responsibilities often include updating member records, handling account questions, processing transactions, and ensuring a positive customer experience.

What are the key skills and qualifications needed to thrive as an associate member services representative?

To thrive as an Associate Member Services Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is often required. Outstanding communication, patience, and problem-solving abilities set top performers apart in this role. These competencies are crucial for ensuring member satisfaction, efficient issue resolution, and maintaining a positive organizational reputation.

What are some common challenges faced by associate member services representatives, and how can they be effectively managed?

Associate Member Services Representatives often encounter challenges such as handling high call volumes, addressing diverse member inquiries, and managing complex or dissatisfied customer situations. Effective management of these challenges involves strong communication skills, patience, and the ability to quickly learn and apply company policies and procedures. Many organizations provide robust training and mentorship programs, as well as knowledge bases, to help representatives resolve issues efficiently and maintain positive member experiences. Building relationships with teammates and collaborating closely with supervisors can also provide critical support in managing daily workload and unique cases.

What is the difference between Associate Member Services Representative vs Customer Service Representative?

AspectAssociate Member Services RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentMember-focused organizations, financial institutions, associationsRetail, call centers, various industries
Employer & Industry UsageUsed in membership-based organizations and financial sectorsCommon across multiple industries including retail and telecom
Common Search & Comparison IntentUnderstanding roles in member-focused organizationsGeneral customer support roles

The Associate Member Services Representative typically works in membership organizations or financial institutions, focusing on member engagement and support. In contrast, a Customer Service Representative generally provides support across various industries, handling customer inquiries and issues. While both roles require strong communication skills, the Associate Member Services Representative often involves specialized knowledge related to memberships or financial products.

What cities near Oak Ridge, NC are hiring for Associate Member Services Representative jobs?

Cities near Oak Ridge, NC with the most Associate Member Services Representative job openings:

Associate Member Services Representative jobs near you
Infographic showing various Associate Member Services Representative job openings in Oak Ridge, NC as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $30,250 per year, or $14.5 per hour.

Kids Zone Representative

YMCA of Northwest North Carolina

King, NC • On-site

$10/hr

Part-time

Re-posted 21 days ago

Job description

Under the direction of the Kids Zone Sr. Director and consistent with the Christian Mission of the YMCA, a Y Kids Zone Rep is responsible for supervising and leading activities to engage children in play and learning, while ensuring standards of health and safety are met. 


Responsibilities 
Lead educational, age-appropriate and Christian-valued activities for children ages 6 weeks-11 years
Maintain health, safety and cleanliness standards of Kids Zone
Provide superior customer service to members and their children
Implement assigned programming
Maintain accurate records relating to attendance
Provide care and supervision of children in Kids Zone with emphasis on overall safety and wellness
Communicate appropriately with other staff members in a positive manner
Attend staff meetings and complete all required trainings
Assist with other duties as assigned

Minimum of 16 years of age
High school diploma or equivalent preferred
Prior experience working with children or in a related field preferred
Ability to work well with children of various ages and abilities
Excellent communication, interpersonal and organizational skills
Ability to handle multiple tasks
Willingness to maintain a flexible schedule
Capable of working as a team player
Ability to maintain safe environment
Obtain ASHI (CPR) certification within 30 days of employment (training is provided)
Physical Requirements
Ability to walk, stand, and sit (including on the floor) for long periods of time
Must be able to lift and/or assist children up to 50 pounds in weight
Must be able to lift and carry supplies weighing up to 20 pounds
Ability to stand or sit while maintaining alertness for several hours at a time 
Requires bending, pulling, crouching, leaning, kneeling, and walking, pushing, climbing, and jumping
Must be able to communicate verbally and in writing in such a way as to be easily understood by children, staff and parents 
Visual and auditory ability to supervise and respond to critical situations with children 

Performance may be measured by:
The safety of all children in the assigned area
The feedback from participants, parents, and Y leadership
The pleasant environment and smooth operation of the Kids Zone program
 

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