1

Associate Insurance Account Manager Jobs in Pennsylvania

next page

Showing results 1-20

Associate Insurance Account Manager information

What is the difference between Associate Insurance Account Manager vs Insurance Account Manager?

AspectAssociate Insurance Account ManagerInsurance Account Manager
CertificationsInsurance licenses, possibly some certificationsSame as Associate, often with additional experience
Work EnvironmentEntry-level or junior role within insurance agencies or brokeragesMore senior, client-facing role managing accounts
ResponsibilitiesSupporting account servicing, processing policies, assisting clientsManaging client relationships, renewals, and complex claims

The main difference between an Associate Insurance Account Manager and an Insurance Account Manager lies in experience and responsibility level. The associate role is typically entry-level, focusing on support tasks, while the insurance account manager handles more complex client interactions and account management. Both roles require similar certifications and are common in insurance agencies and brokerages.

What are the most commonly searched types of Insurance Account Manager jobs in Pennsylvania? The most popular types of Insurance Account Manager jobs in Pennsylvania are:
What are popular job titles related to Associate Insurance Account Manager jobs in Pennsylvania? For Associate Insurance Account Manager jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Associate Insurance Account Manager jobs in Pennsylvania look for? The top searched job categories for Associate Insurance Account Manager jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Associate Insurance Account Manager jobs? Cities in Pennsylvania with the most Associate Insurance Account Manager job openings:
Commercial Insurance Account Manager (Eastern Time Zone)

Commercial Insurance Account Manager (Eastern Time Zone)

Insurance Office of America

Scranton, PA

$70K - $90K/yr

Full-time

Medical, Retirement

Posted 20 days ago


Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 258 rated insurance


Job description

Job Description:

Title: Account Manager - Commercial Lines

Fully Remote:candidates in Eastern Time Zones
Supporting:Shared Services - provides temporary service support to other IOA account teams and account management support to new producers during their first 3-6 months.
Seeking:construction / contractor experience & real estate experience
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations
About the Role:Manage an assignedbook of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.


Key Responsibilities:

  • Technical Competence:Maintaintechnical competence and industryexpertise.

  • Team Leadership:Direct daily activities of the account management team.

  • Customer Service:Handle customer service requests, policy administration, billing, claims, and coverage analysis.

  • Policy Management:Manage policy expirations and renewals.

  • Renewal Process:Conduct client research, prepare submissions, negotiate coverages, and present proposals.

  • Accounts Receivable: Monitor reports andtake actionon delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintainagency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitor andmaintainactivity/suspense to ensuretimelycompletion.

  • Communication:Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.

  • Service Excellence:Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seekand adopt best practices to improve individual and team performance.

  • Champion IOA Values:Demonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 5 years of account management experience

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing; professional designation (CIC or equivalent) preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is $70,000.00 to $90,000.00 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.