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Associate Infrastructure Engineer Jobs in Garner, NC

Pwc

Data Engineer - Senior Associate

Raleigh, NC · On-site

$77K - $202K/yr

In data engineering at PwC, you will focus on designing and building data infrastructure and ... As a Senior Associate you analyze complex problems, mentor others, and maintain rigorous standards.

Mars

Principal Project Engineer

Raleigh, NC · On-site

Building, Infrastructure, Civil, Utilities, Process, Packaging, Electrical and Construction. * In ... Work with diverse and talented Associates, all guided by the Five Principles. * Join a purpose ...

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Showing results 21-40

All JobsAssociate Infrastructure Engineer JobsAssociate Infrastructure Engineer Jobs in Garner, NC

Associate Infrastructure Engineer information

See Garner, NC salary details

$41.4K

$113.3K

$162.2K

How much do associate infrastructure engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for associate infrastructure engineer in Garner, NC is $113,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,800.00 and $125,700.00 per year, depending on experience, location, and employer.

What does an associate infrastructure engineer do?

As an Associate Infrastructure Engineer, you can expect to be involved in projects such as configuring and maintaining servers, assisting with network troubleshooting, and supporting cloud or on-premises infrastructure deployments. You'll likely collaborate closely with senior engineers and IT teams to monitor system performance, automate routine processes, and respond to technical incidents. Your role may also include documenting infrastructure changes and participating in team meetings to discuss improvements or updates. These responsibilities provide excellent opportunities to develop technical skills and gain exposure to enterprise IT environments.

What skills and qualifications does an associate infrastructure engineer need?

To succeed as an Associate Infrastructure Engineer, you need a solid understanding of networking, server management, and operating systems, often supported by a bachelor’s degree in computer science or a related field. Familiarity with cloud platforms (like AWS or Azure), scripting languages (such as Python or PowerShell), and certifications like CompTIA Network+ or Microsoft Certified: Azure Fundamentals are commonly required. Strong problem-solving abilities, attention to detail, and effective teamwork skills distinguish top performers in this role. These competencies ensure reliable infrastructure support, minimize downtime, and enable smooth collaboration within IT teams and across the organization.

What is the difference between Associate Infrastructure Engineer vs Network Engineer?

AspectAssociate Infrastructure EngineerNetwork Engineer
Required CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, cloud environments, IT teamsNetwork operations centers, enterprise networks
Industry UsageIT infrastructure, cloud services, enterprise techTelecommunications, enterprise networking, ISPs

The Associate Infrastructure Engineer and Network Engineer roles share similar certifications and work environments, often overlapping in IT infrastructure and networking tasks. However, the Associate Infrastructure Engineer typically has a broader focus on overall infrastructure components like servers and cloud systems, while the Network Engineer specializes specifically in network design, configuration, and troubleshooting.

What are popular job titles related to Associate Infrastructure Engineer jobs in Garner, NC?

For Associate Infrastructure Engineer jobs in Garner, NC, the most frequently searched job titles are:

What cities near Garner, NC are hiring for Associate Infrastructure Engineer jobs?

Cities near Garner, NC with the most Associate Infrastructure Engineer job openings:

Associate Infrastructure Engineer jobs near you
Infographic showing various Associate Infrastructure Engineer job openings in Garner, NC as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $113,264 per year, or $54.5 per hour.

Senior IT Triage Engineer

First Citizens Bank

Raleigh, NC • On-site

Full-time

Posted 24 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview

The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise infrastructure, cloud platforms, applications, and end-user services. This role combines deep technical troubleshooting expertise with a proactive focus on eliminating recurring issues through structured problem management, root cause analysis, and continuous service improvement.

The ideal candidate excels in high-pressure operational environments, drives technical resolution efforts across multiple teams, and leverages automation, observability, and reliability practices to improve service stability and reduce operational risk.


Responsibilities

Key Responsibilities

  • Incident Management, Service Restoration, and System Analysis.
  • Lead technical triage efforts for high-priority incidents and service disruptions.
  • Coordinate cross-functional teams to restore critical business services as quickly as possible.
  • Analyze alerts, logs, monitoring data, and telemetry to identify the source of issues.
  • Serve as a senior escalation point for complex infrastructure, cloud, network, application, and platform incidents.
  • Drive incident bridges, facilitate technical discussions, and maintain clear communication with stakeholders.
  • Problem Management & Root Cause Elimination
  • Lead root cause investigations for recurring or significant incidents.
  • Develop and drive corrective and preventive action plans across technology teams.
  • Track and manage problem records through resolution.
  • Identify systemic issues and technical debt that impact service stability.
  • Attend post-incident reviews and ensure lessons learned are translated into operational improvements.

 Reliability & Operational Excellence

  • Continuously improve service availability, resiliency, and operational performance.
  • Partner with engineering teams to improve monitoring, alerting, telemetry, and observability capabilities.
  • Reduce alert noise through event correlation, automation, and process optimization.
  • Drive efforts to improve mean time to detect (MTTD) and mean time to restore service (MTTR).

Automation & Process Improvement

  • Identify opportunities to automate operational workflows and repetitive support activities.
  • Develop runbooks, playbooks, and operational procedures.
  • Collaborate with engineering teams to implement self-healing and automated recovery mechanisms.

Technical Leadership

  • Provide mentorship and guidance to engineers and operational support teams.
  • Influence technical decision-making related to operational readiness and supportability.
  • Act as a trusted advisor for service reliability, supportability, and operational risk management.
  • Participate in change reviews to ensure production readiness and minimize operational impact.

Qualifications

Bachelor's Degree and 8 years of experience in Technical work in Application Development, Server Administration, Information Security, or Engineering OR High School Diploma or GED and 12 years of experience in Technical work in Application Development, Server Administration, Information Security, or Engineering

  • 7+ years of experience in enterprise IT operations, infrastructure engineering, platform operations, or technical support environments.
  • Proven experience managing and resolving critical production incidents across multiple system architectures and infrastructures.
  • Strong background in problem management and root cause analysis methodologies.
  • Experience supporting large-scale enterprise environments.
  • Strong understanding of ITIL service management practices.

Technical Skills

  • Modern application architecture patterns and operations
  • Infrastructure & Platforms
  • Windows and Linux administration
  • Virtualization platforms (VMware, Hyper-V, etc.)
  • Storage and backup technologies
  • Containers and orchestration platforms (OpenShift)

Monitoring & Observability

  • Enterprise monitoring platforms
  • Log aggregation and analysis tools
  • Application performance monitoring (APM)
  • Operational dashboards and telemetry systems
  • Event management solutions

Automation

  • PowerShell, Python, Bash, or equivalent scripting
  • Workflow automation platforms
  • API integration and orchestration
  • Runbook development

Key Competencies

  • Exceptional troubleshooting and analytical skills.
  • Strong sense of ownership and accountability.
  • Ability to perform effectively during major incidents and high-pressure situations.
  • Excellent collaboration and stakeholder management skills.
  • Strong written and verbal communication.
  • Data-driven decision making.
  • Systems thinking and problem-solving mindset.
  • Continuous improvement orientation.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 8 years of experience in Technical work in Application Development, Server Administration, Information Security, or Engineering OR High School Diploma or GED and 12 years of experience in Technical work in Application Development, Server Administration, Information Security, or Engineering

  • 7+ years of experience in enterprise IT operations, infrastructure engineering, platform operations, or technical support environments.
  • Proven experience managing and resolving critical production incidents across multiple system architectures and infrastructures.
  • Strong background in problem management and root cause analysis methodologies.
  • Experience supporting large-scale enterprise environments.
  • Strong understanding of ITIL service management practices.

Technical Skills

  • Modern application architecture patterns and operations
  • Infrastructure & Platforms
  • Windows and Linux administration
  • Virtualization platforms (VMware, Hyper-V, etc.)
  • Storage and backup technologies
  • Containers and orchestration platforms (OpenShift)

Monitoring & Observability

  • Enterprise monitoring platforms
  • Log aggregation and analysis tools
  • Application performance monitoring (APM)
  • Operational dashboards and telemetry systems
  • Event management solutions

Automation

  • PowerShell, Python, Bash, or equivalent scripting
  • Workflow automation platforms
  • API integration and orchestration
  • Runbook development

Key Competencies

  • Exceptional troubleshooting and analytical skills.
  • Strong sense of ownership and accountability.
  • Ability to perform effectively during major incidents and high-pressure situations.
  • Excellent collaboration and stakeholder management skills.
  • Strong written and verbal communication.
  • Data-driven decision making.
  • Systems thinking and problem-solving mindset.
  • Continuous improvement orientation.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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