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Associate Goodwill Jobs in Springfield, PA (NOW HIRING)

Goodwill Keystone Area

Sales Associate - Part Time

PA · On-site

$13.50/hr

Sales Associate Department: Donated Goods Retail Reports to: Customer Service Manager Status ... Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people ...

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Associate Goodwill information

See Springfield, PA salary details

$10

$18

$31

How much do associate goodwill jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for associate goodwill in Springfield, PA is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.52 per hour, depending on experience, location, and employer.

What is the difference between Associate Goodwill vs Retail Associate?

AspectAssociate GoodwillRetail Associate
Required CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentNonprofit thrift stores, donation centers, community-focused settingsRetail stores, shopping centers, fast-paced environment
Employer & Industry UsageGoodwill Industries, nonprofit sectorPrivate retail companies, department stores
Common Search & ComparisonYesYes

The main difference between an Associate Goodwill and a Retail Associate lies in their work environment and employer. Associate Goodwill typically works in nonprofit thrift stores or donation centers, focusing on community service, while Retail Associates work in commercial retail stores, often in fast-paced environments. Both roles require similar credentials, but their industry context and organizational goals differ.

What is an associate goodwill?

Associate Goodwill employees are entry-level staff members who work at Goodwill stores, donation centers, or warehouses. Their primary responsibilities include assisting customers, sorting and stocking donated items, maintaining store cleanliness, and supporting daily operations. These associates play a key role in providing a positive shopping experience and helping Goodwill fulfill its mission of supporting community-based programs through the sale of donated goods.

What are the key skills and qualifications needed to thrive as an associate at Goodwill, and why are they important?

To thrive as an Associate at Goodwill, you generally need customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management, and safety protocols is commonly required. Strong communication, teamwork, and a positive attitude help associates excel in serving customers and collaborating with colleagues. These skills are important to ensure efficient store operations, provide excellent customer experiences, and support Goodwill’s mission.

What does a store associate do at Goodwill?

A store associate at Goodwill is responsible for tasks such as greeting customers, organizing and stocking merchandise, operating cash registers, and maintaining a clean sales floor. They often assist with donations, provide customer service, and may handle basic inventory management using point-of-sale systems.

What are the typical responsibilities and challenges faced by an associate at Goodwill Industries?

As an Associate at Goodwill Industries, you are often responsible for sorting and pricing donations, stocking sales floor merchandise, assisting customers, and maintaining store cleanliness. A common challenge in this role is managing a fast-paced environment, especially during peak donation periods or sales events. You’ll work closely with a diverse team and interact regularly with customers from different backgrounds, which helps develop strong communication and teamwork skills. The position offers valuable retail experience and opportunities for advancement into supervisory or specialized roles within the organization.
Associate Goodwill jobs near you

Sales Associate - Part Time

Goodwill Keystone Area

West Chester, PA • On-site

$13.50/hr

Part-time

Re-posted 19 days ago

Job description

Position: Sales Associate
Department: Donated Goods Retail
Reports to: Customer Service Manager
Status: Non-Exempt
Who is Goodwill Keystone?
Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.
Job Summary
To provide excellent customer service and perform necessary duties in the daily operations of a Goodwill Keystone Area retail store.
Duties and Responsibilities
  • Greets, assists customers and answers telephone in a positive and professional manner.
  • Operates cash register and credit/debit transactions with accuracy and according to all Goodwill Keystone Area policies and procedures.
  • Organizes, color coordinates and rotates merchandise on the sales floor ensuring an attractive and convenient layout of sales floor along with visual merchandising and cleanliness of store.
  • Promotes and represents Goodwill Keystone Area and its mission in a positive manner at all times.
  • Actively participates in organizational programs and special events.
  • Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to.
  • Communicates progress, problems, and concerns to the Customer Service Manager.

#INDHP
Education and Experience
  • No formal education necessary.
  • POS experience preferred.

Skills/Abilities/Qualifications
  • Ability to read, write, hear, and speak.
  • Ability to perform simple math.
  • Ability to operate necessary equipment such as cash register and credit/debit machines.
  • Ability to speak English in order to interact with donors and customers satisfactorily.
  • Must present a neat and positive appearance.
  • Must be able to identify clothing sizes and gender specific differences.
  • Must be able to work flexible schedule to include evenings and weekends.

Physical Requirements
  • Ability to stand continuously for more than 75 of the shift.
  • Ability to push and pull racks requiring a force of up to 20 pounds for a distance up to 100 feet for 10% of the shift.
  • Ability to perform repetitive hand and wrist motions every few seconds associated with cash register use for more than 75 of the shift.
  • Ability to repetitively lift textiles on hangers weighing up to 4 pounds at or above head level for 25% of the shift.

Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.

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