ZipRecruiter

Log In

1

Associate Goodwill Jobs in Roanoke, VA (NOW HIRING)

All JobsAssociate Goodwill JobsAssociate Goodwill Jobs in Roanoke, VA

Associate Goodwill information

See Roanoke, VA salary details

$10

$19

$32

How much do associate goodwill jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for associate goodwill in Roanoke, VA is $19.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $20.29 per hour, depending on experience, location, and employer.

What is an associate goodwill?

Associate Goodwill employees are entry-level staff members who work at Goodwill stores, donation centers, or warehouses. Their primary responsibilities include assisting customers, sorting and stocking donated items, maintaining store cleanliness, and supporting daily operations. These associates play a key role in providing a positive shopping experience and helping Goodwill fulfill its mission of supporting community-based programs through the sale of donated goods.

What are the typical responsibilities and challenges faced by an associate at Goodwill Industries?

As an Associate at Goodwill Industries, you are often responsible for sorting and pricing donations, stocking sales floor merchandise, assisting customers, and maintaining store cleanliness. A common challenge in this role is managing a fast-paced environment, especially during peak donation periods or sales events. You’ll work closely with a diverse team and interact regularly with customers from different backgrounds, which helps develop strong communication and teamwork skills. The position offers valuable retail experience and opportunities for advancement into supervisory or specialized roles within the organization.

What are the key skills and qualifications needed to thrive as an associate at Goodwill, and why are they important?

To thrive as an Associate at Goodwill, you generally need customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management, and safety protocols is commonly required. Strong communication, teamwork, and a positive attitude help associates excel in serving customers and collaborating with colleagues. These skills are important to ensure efficient store operations, provide excellent customer experiences, and support Goodwill’s mission.

What is the difference between Associate Goodwill vs Retail Associate?

AspectAssociate GoodwillRetail Associate
Required CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentNonprofit thrift stores, donation centers, community-focused settingsRetail stores, shopping centers, fast-paced environment
Employer & Industry UsageGoodwill Industries, nonprofit sectorPrivate retail companies, department stores
Common Search & ComparisonYesYes

The main difference between an Associate Goodwill and a Retail Associate lies in their work environment and employer. Associate Goodwill typically works in nonprofit thrift stores or donation centers, focusing on community service, while Retail Associates work in commercial retail stores, often in fast-paced environments. Both roles require similar credentials, but their industry context and organizational goals differ.

What are popular job titles related to Associate Goodwill jobs in Roanoke, VA?

For Associate Goodwill jobs in Roanoke, VA, the most frequently searched job titles are:

What job categories do people searching Associate Goodwill jobs in Roanoke, VA look for?

The top searched job categories for Associate Goodwill jobs in Roanoke, VA are:

What cities near Roanoke, VA are hiring for Associate Goodwill jobs?

Cities near Roanoke, VA with the most Associate Goodwill job openings:

Associate Goodwill jobs near you
Infographic showing various Associate Goodwill job openings in Roanoke, VA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,553 per year, or $19.5 per hour.

Sales Associate - Full Time

Goodwill Industries of the Valleys

Rocky Mount, VA • On-site

$14/hr

Full-time

Re-posted yesterday

Job description

Description
Mission Contribution: To ensure the efficient and cost-effective operation of the retail store through security of corporate assets, customer relations, sale of donated goods, accurate cash register operations in order to maximize profitability and increase training opportunities.
Summary: Under the direct supervision of the Store Manager or designee, is responsible for customer service, cash register sales, facility security and maintenance, greeting and assisting customers, bagging/wrapping merchandise, displaying merchandise, cleaning cash wrap area, counters, and front of store, hanging, stocking shelves and rotating merchandise.
Essential Functions:
  1. A cashier is responsible for greeting customers both via phone or in person in a prompt, friendly and courteous manner, while aiding customers with the goal of providing 100% customer delight and world class customer service.
  2. Operates the cash register or POS system to ensure accurate and efficient sales data, price, and information codes on merchandise.
  3. Ensures proper cash handling of all transactions including proper processing of promotions and discounts.
  4. Responsible to ensure the integrity of our "Round Up" program where all customers must be asked to round up the change from each transaction to fuel the mission of Goodwill within the communities that we serve.
  5. Cleans front doors, counters, and glass frequently, dust cases, keep front of store clean, return shopping carts and baskets to appropriate areas, return unsold merchandise to proper area.
  6. Assists with promotions to include customer information, postings, special sign displays, etc.
  7. Stocks and maintains counter, always showcases and cash/wraps in a neat and clean condition.
  8. Works safely and adheres to proper handling of material movement equipment. Report any safety hazards and injuries to the manager on duty.
  9. Assists in training new cashiers.
  10. Cleans dressing rooms and re-hang clothes as needed.
  11. Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotate merchandise from sales floor as needed.
  12. Maintains Goodwill security, relating to theft or pilferage and handling of cash receipts, according to Goodwill policies and procedures.
  13. Stay current with industry trends, brands, collectibles, and price points for hardline goods.
  14. Follows safety and security practices including reporting safety hazards and injuries to the Manager on Duty.
  15. Performs other duties as assigned by Management.
  16. Attends in-service related training as assigned.
  17. Responsible for performing assigned duties within the framework of our Guiding Principles:
  18. We are committed to providing world-class customer service to all of our customers.
  19. We are committed to a clean, neat, organized, and safe facility.
  20. We are committed to keeping all we offer fresh and relevant, including a store with full and fresh inventory.
  21. Donors and shoppers should be greeted in 10 seconds.
  22. Every time we touch a donation, something good should happen to it.
  23. All donations should be processed within 24 hours.
  24. If you have a pile, you have a problem. This applies to backrooms, desks, productions areas and warehouses.
  25. Hard goods should be priority processed.
  26. Material handling equipment is for moving donations, not for storage or merchandising.
  27. Don't fall in love with your donations...rotation is critical to success.
  28. Donor value and Transaction value should increase.
  29. Profits or ROI should Increase.

Minimum Qualifications:
  • Ability to read, write, and communicate verbally.
  • Ability to perform basic math skills.
  • Must be able to work independently.
  • Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
  • Ability to work within a team situation.
  • Ability to maintain a positive, friendly attitude.
  • Ability to perform the essential functions with or without accommodation.

Special Requirements:
  • Having a cell phone is not required for employment, but access to applications and/or resources may be limited unless a cell phone is used for authentication.

Physical Requirements:
The physical and work environment demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch, or crawl; talk or hear.
  • Able to lift, push, pull, carry, or otherwise move up to forty (40) pounds regularly without support. For weight over forty (40) pounds, request additional team member assistance as needed.

Empowering Individuals • Strengthening Families • Inspiring Communities

Apply