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Associate Goodwill Jobs in Massachusetts (NOW HIRING)

Career Navigator - Boston

Roxbury, MA · On-site

$21.50 - $28.25/hr

Performs duties in accordance with Goodwill's standard policies and procedures. * Other duties as ... Bachelor's degree or Associate's degree plus two (2) years relevant experience. * One (1) year of ...

Sales Associate - Worcester

Worcester, MA

$15 - $17.25/hr

AMERICANS WITH DISABILITIES ACT Morgan Memorial Goodwill Industries, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not ...

Sales Associate - Brighton (part time)

Boston, MA · On-site

$16.25 - $18.75/hr

AMERICANS WITH DISABILITIES ACT Morgan Memorial Goodwill Industries, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not ...

Sales Associate - Amherst (part time)

Amherst, MA · On-site

$14.75 - $17/hr

AMERICANS WITH DISABILITIES ACT Morgan Memorial Goodwill Industries, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not ...

Staff Accountant

Boston, MA · Hybrid

$70K - $85K/yr

About Charles River Associates For over 50 years, Charles River Associates has been a premier ... accounting, goodwill, intangibles, leases, asset retirement obligations, debt and deferred ...

When you join Veralto's vibrant global network of 14 operating companies and 17,000 associates, you ... Accounting for Impairments of Intangible Assets, Goodwill, and Long-Lived assets under ASC 350 and ...

When you join Veralto's vibrant global network of 14 operating companies and 17,000 associates, you ... Accounting for Impairments of Intangible Assets, Goodwill, and Long-Lived assets under ASC 350 and ...

Processes participant attendance and timesheet records for all non-Goodwill worksites where ... Bachelor's degree or Associate's degree plus two (2) years relevant experience. * One (1) year of ...

Showing results 21-39

Associate Goodwill information

What is the difference between Associate Goodwill vs Retail Associate?

AspectAssociate GoodwillRetail Associate
Required CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentNonprofit thrift stores, donation centers, community-focused settingsRetail stores, shopping centers, fast-paced environment
Employer & Industry UsageGoodwill Industries, nonprofit sectorPrivate retail companies, department stores
Common Search & ComparisonYesYes

The main difference between an Associate Goodwill and a Retail Associate lies in their work environment and employer. Associate Goodwill typically works in nonprofit thrift stores or donation centers, focusing on community service, while Retail Associates work in commercial retail stores, often in fast-paced environments. Both roles require similar credentials, but their industry context and organizational goals differ.

What is an associate goodwill?

Associate Goodwill employees are entry-level staff members who work at Goodwill stores, donation centers, or warehouses. Their primary responsibilities include assisting customers, sorting and stocking donated items, maintaining store cleanliness, and supporting daily operations. These associates play a key role in providing a positive shopping experience and helping Goodwill fulfill its mission of supporting community-based programs through the sale of donated goods.

What are the key skills and qualifications needed to thrive as an associate at Goodwill, and why are they important?

To thrive as an Associate at Goodwill, you generally need customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management, and safety protocols is commonly required. Strong communication, teamwork, and a positive attitude help associates excel in serving customers and collaborating with colleagues. These skills are important to ensure efficient store operations, provide excellent customer experiences, and support Goodwill’s mission.

What does a store associate do at Goodwill?

A store associate at Goodwill is responsible for tasks such as greeting customers, organizing and stocking merchandise, operating cash registers, and maintaining a clean sales floor. They often assist with donations, provide customer service, and may handle basic inventory management using point-of-sale systems.

What are the typical responsibilities and challenges faced by an associate at Goodwill Industries?

As an Associate at Goodwill Industries, you are often responsible for sorting and pricing donations, stocking sales floor merchandise, assisting customers, and maintaining store cleanliness. A common challenge in this role is managing a fast-paced environment, especially during peak donation periods or sales events. You’ll work closely with a diverse team and interact regularly with customers from different backgrounds, which helps develop strong communication and teamwork skills. The position offers valuable retail experience and opportunities for advancement into supervisory or specialized roles within the organization.
What are the most commonly searched types of Goodwill jobs in Massachusetts? The most popular types of Goodwill jobs in Massachusetts are:
What cities in Massachusetts are hiring for Associate Goodwill jobs? Cities in Massachusetts with the most Associate Goodwill job openings:

$19 - $21/hr

Full-time

Re-posted 21 days ago


Job description

Morgan Memorial Goodwill Industries' mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance.
SUMMARY:
This position is responsible for performing Sales Associate duties and providing guidance to Sales Associates. This position is also responsible for providing excellent customer service, operating and monitoring cash registers, and ensuring that policies and procedures are followed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Monitors cash registers for accuracy and reconciles registers at the end of the day.
  • Processes customer checks, charges and store credits, and corrects register voids and errors.
  • Handles customer objections and complaints. Escalates complaints to Store Manager as necessary.
  • Under the direction of the Store Manager, merchandises inventory by color, size, and season. Decides which classifications to pull each week by color and quantity.
  • Assesses merchandise and makes pricing recommendations to the Store Manager or Assistant Store Manager.
  • Ensures the store is opened and closed on time.
  • Performs daily work assignments and provides work direction to team members in the absence of the Store manager. Directs floor activities, monitors registers, assists customers and completes daily sales report. At times may be required to process staff payroll.
  • Directs housekeeping activities by assigning duties and helps as necessary.
  • Provides customer service by knowing inventory, sales information, store policies and procedures, and other related information.
  • Ensures loss prevention by monitoring dressing rooms and observing customers.
  • Performs other duties as assigned.

QUALIFICATION REQUIREMENTS:
  • Position requires a high school diploma or equivalent and previous retail experience.
  • The incumbent must be able to perform math at an eighth grade level (adding, subtracting, calculating percentages, multiplication), and must be able to speak and understand English.
  • Must have strong leadership skills and must be able to train, develop and motivate staff. Must have good team building skills.
  • Must have a strong customer focus.
  • The ability to work with a diverse staff and customer base and with individuals with disabilities is essential.
  • Incumbent must also have the ability to determine when to direct a problem situation to a supervisor.
  • Satisfactory results of all required background checks.

PHYSICAL DEMANDS:
The physical demands that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel objects, and talk and hear.
  • The employee is frequently required to move racks, bins and stock, and must lift and/or move up to 25 pounds frequently and up to 50 pounds occasionally.
  • Specific vision abilities required by this job include depth perception, peripheral vision, the ability to distinguish basic colors and the ability to adjust vision to bring objects into focus.
  • Position requires standing for long periods of time.

WORK ENVIRONMENT:
The work environment an employee is exposed to while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The position is located in a normal retail store environment with frequent contact with the general public.
  • The noise level is typically moderate. The incumbent is frequently exposed to dust in the store environment. The incumbent may at times be required to travel to another store location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.