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Medical Director, Behavioral Health Crisis Services Cleveland, OH, USA Posted Friday, August 28, 2026 at 4:00 AM Medical Director - Crisis Services Lead. Inspire. Transform Crisis Care . About The ...

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Infographic showing various Associate Director Crisis Services job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Director, Crisis Services

Warren, OH • On-site

Coleman Health Services
Offices of Mental Health Practitioners • 501 - 1,000 employees
Learn more about Coleman Health Servicesexternal

$70K - $80K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 10 days ago

Coleman Health Services rating

6.5

Company rating: 6.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Coleman Health Services is an award-winning, nationally recognized behavioral health and rehabilitation organization and we're actively seeking a Director of Crisis Services.

Employee Benefits Package Includes:

  • Salary: $70,000 - $80,000
  • Health, dental, vision insurance
  • Accrue three weeks of paid time off during first year
  • Flex Spending Account
  • $2000 Staff Referral Bonus
  • Annual Wellness reimbursement
  • Excellent team environment
  • Highest commitment to quality care

Director of Crisis Support Responsibilities: The Director of Crisis Services oversees Coleman Health Services Crisis Services Program - a department which operates 24/7, serving people in need of mental health and recovery supports. We are seeking an energetic, experienced, organized, and independently licensed social service professional who will serve as part of our agency leadership team helping to move our organization forward as a successful Crisis Services provider as well as contributing to the business unit's crisis continuum within the community. As the Director of Crisis Services, you will supervise and train our Crisis support staff - responsible for responding to and following up with individuals in need of emotional support, suicide prevention and mental health safety planning.

Director Duties include:

  • Triage, engagement, assessment, and trauma-informed behavioral health interventions to foster crisis resolution
  • Service navigation and linkage, follow-up care, family and community stakeholder collaboration
  • Work effectively and collaboratively as a part of an interdisciplinary team - interacting with clients, external care providers, consulting psychiatrist, other clinicians, and administrative and support staff
  • Exercise balanced judgement in evaluating situations and making decisions, and to handle difficult and confrontational situations in a calm, consistent, and equitable manner

Director Qualifications:

  • Master's degree along with LISW or LPCC licensure
  • Must be eligible for an NPI number and an Ohio Medicaid number
  • Minimum two (2) years' experience working in the behavioral healthcare field
  • Must be willing to complete and have favorable results for criminal background check, drug/alcohol screening, and driving check if selected for the position

Preferred experience:

  • Past or current work experience in an emergency room, community behavioral health or crisis intervention setting
  • Past or current experience in motivational interviewing, crisis intervention, and trauma informed care
  • Past or current experience developing new programs

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. E.O.E. Persons with a disability can request an accommodation to complete the application process by emailing careers@colemanservices.org with the subject line "Accommodation Request." Coleman Health Services complies with the Federal Drug Free Workplace Act.

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