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Associate Director Client Engagement Jobs in Florida

Advocate

Client Engagement Associate

Orlando, FL · Remote

Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications * Proven experience in a high-volume outreach, sales, or customer engagement ...

Advocate

Client Engagement Associate

Orlando, FL · On-site +1

Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications * Proven experience in a high-volume outreach, sales, or customer engagement ...

Gartner

Client Engagement Specialist

Fort Myers, FL · On-site

About This Role Client Engagement Services (CES) Specialists provide world-class service by ... That's why we hire associates with the intellectual curiosity, energy and drive to want to make a ...

Ateko

Director, Client Services

Tampa, FL · On-site

$250K - $300K/yr

US$250,000.00 To US$300,000.00 Annually Director, Client Services Location: Remote within the ... In this role, you will lead the engagement strategy for enterprise Salesforce clients, managing the ...

CloudKettle Inc

Director, Client Services

Thonotosassa, FL · On-site

$250K - $300K/yr

Director, Client Services Location: Remote within the United States Compensation: USD $250,000 ... In this role, you will lead the engagement strategy for enterprise Salesforce clients, managing the ...

CloudKettle Inc

Director, Client Services

Thonotosassa, FL · On-site

$250K - $300K/yr

Director, Client Services Location: Remote within the United States Compensation: USD $250,000 ... In this role, you will lead the engagement strategy for enterprise Salesforce clients, managing the ...

CloudKettle Inc.

Director, Client Services

Tampa, FL · On-site

$250K - $300K/yr

US$250,000.00 To US$300,000.00 Annually Director, Client Services Location: Remote within the ... In this role, you will lead the engagement strategy for enterprise Salesforce clients, managing the ...

King and Spalding LLP

Client Contracts Attorney

Miami, FL · On-site +1

$145K - $160K/yr

Review all outside counsel guidelines and other client-drafted engagement terms, non-disclosure ... Work closely with the Associate Director of Client Contracts and a team of Client Contracts ...

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Associate Director Client Engagement information

What does an associate director client engagement do?

An Associate Director of Client Engagement is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and helping to deliver high-quality services or products. They work closely with internal teams to manage client accounts, oversee project delivery, and identify opportunities for growth or improvement. Their role often involves strategic planning, resolving client concerns, and contributing to the overall client satisfaction and retention goals of the organization.

What are some common challenges faced by an associate director client engagement, and how can they be overcome?

Associate Directors of Client Engagement often navigate challenges such as managing complex client expectations, balancing multiple high-priority projects, and fostering strong internal collaboration across departments. To overcome these, it's essential to maintain transparent communication, set clear deliverables, and proactively address potential issues before they escalate. Building strong relationships with both clients and internal teams can help streamline workflows and ensure client satisfaction, while ongoing professional development can enhance leadership and problem-solving skills.

What are the key skills and qualifications needed to thrive as an associate director client engagement, and why are they important?

To thrive as an Associate Director Client Engagement, you need a strong background in client relationship management, strategic planning, and business development, often supported by a relevant degree and experience in account or client services. Familiarity with CRM platforms, data analytics tools, and project management software is typically required. Outstanding communication, leadership, and problem-solving skills are essential soft skills for building trust and motivating teams. These competencies ensure effective client retention, successful project delivery, and the growth of client partnerships.

What cities in Florida are hiring for Associate Director Client Engagement jobs?

Cities in Florida with the most Associate Director Client Engagement job openings:

Client Engagement Coordinator

Coral Gables, FL • On-site

Veliz & Associates, PA.
See more jobs at Veliz & Associates, PA.external

$50K - $65K/yr

Other

Posted 17 days ago

Job description

Veliz & Associates, P.A. – Coral Gables, FL Do you enjoy connecting with people, guiding them through important decisions, and making them feel cared for every step of the way? Are you experienced in a law firm setting and looking for a client-facing role with room to grow? Veliz & Associates, a boutique estate planning and probate firm in Coral Gables, FL, is hiring a Client Engagement Coordinator. In this role, you’ll be the first point of contact for potential clients, deliver a concierge-level experience, and support the firm’s growth through client relationship management and marketing initiatives. This position is perfect for someone with prior law firm experience (such as a paralegal, intake, or client services role) who wants to move into a client relations position with long-term career potential. Compensation $50,000 – $65,000 annually, plus performance incentives Responsibilities: • Serve as the first point of contact for potential estate planning and probate clients • Provide a warm, professional, concierge-level experience during all interactions • Guide prospective clients through initial consultations and assist with onboarding • Maintain relationships with referral partners and past clients • Support marketing efforts, including communications, events, referral outreach, and client development projects • Keep accurate client records and provide monthly reports to the founding attorney • Contribute to firm growth by strengthening client engagement and satisfaction Qualifications: • Minimum of two years’ experience in a law firm setting (intake, paralegal, client services, or administrative support) • Fluent in Spanish (required) • Strong interpersonal and communication skills with the ability to connect with diverse clients • Reliable, adaptable, detail-oriented, and highly organized • Familiarity with Microsoft Office (Outlook, Word, Excel) preferred • Experience with Clio Manage and Clio Grow is a plus • Background in estate planning, probate, or related practice areas is a plus Compensation: $50,000 - $65,000 yearly

• Serve as the first point of contact for potential estate planning and probate clients • Provide a warm, professional, concierge-level experience during all interactions • Guide prospective clients through initial consultations and assist with onboarding • Maintain relationships with referral partners and past clients • Support marketing efforts, including communications, events, referral outreach, and client development projects • Keep accurate client records and provide monthly reports to the founding attorney • Contribute to firm growth by strengthening client engagement and satisfaction

Compensation:
$50,000-$65,000 per year

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