Associate Director Call Center Jobs in Colorado (NOW HIRING)

Position Details
University of Colorado | Denver
Faculty Level/Title: Associate Director
Working Title: Associate Director CFDA
FTE: Part-time (0.5 FTE) 
Salary: $10,000 stipend plus course buy-outs
Position #00781410 - Requisition #39309

About the University of Colorado - Denver

The University of Colorado Denver is the state's premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career. Across seven schools and colleges in the heart of downtown Denver, our leading faculty inspires and works alongside students to solve complex challenges through break through innovations and impactful research, and creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. For more information, visit ucdenver.edu.

Job Description
* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *
The Center for Faculty Development & Advancement (CFDA) is seeking a visionary Associate Director (AD) who is passionate about empowering faculty and shaping the future of academic life at CU Denver. This is an exciting opportunity for a campus leader who thrives on building community, designing innovative development experiences, and helping colleagues unleash their full potential. In this role, you will directly influence the faculty experience-strengthening pathways for growth, fostering belonging, and creating the kind of campus environment where faculty excel, connect, and thrive. 
Working closely with the Director, the AD will co-create impactful initiatives for faculty across the Denver campus. Key areas of focus include developing tailored mentorship programs, building professional learning-especially for IRC faculty-and supporting the Center's core programming. This position may also lead interactive workshops (virtual and in person), host topic-based faculty communities, assist faculty with career and dossier development, and engage in a wide range of activities that foster growth, belonging, and excellence.
In partnership with the Director, the AD will lead, design, and deliver programs that support faculty of all ranks and disciplines.

Associate Director, CFDA 
What you will do:
    Collaborating with the Director to plan strategic programming, services, and initiatives, with particular attention to IRC faculty's career advancement and professional development needs. 
    Designing and facilitating mentorship programs (individual, peer, group) for faculty at all ranks as well as developing programs to support mentors for inclusive and effective mentoring practices. 
    Supporting faculty as they prepare for rank advancement. 
    Engaging across campus to elevate CFDA's visibility and strengthen partnerships. 
    Leading innovative efforts to strengthen community, belonging, and engagement among faculty. 
    Work with the Director to manage the CFDA grant programs. 
    Identifying opportunities for improved practices and implementing solutions that strengthen departmental and campus-wide faculty development. 
    Assessing faculty needs using research-informed data collection methods. 
    Working with faculty groups and academic leaders to design tailored professional development programs for faculty. 
    Consulting with faculty on professional, scholarly, and career development goals. 
    Performing additional duties as assigned.

Qualifications you already possess (Minimum Qualifications)
Applicants must meet minimum qualifications at the time of hire.
    Current rostered University of Colorado Denver faculty member. 
    Terminal degree in any discipline from an accredited institution. 
    At least three (3) years of rostered faculty experience at CU Denver.

Preferred Qualification to possess (Preferred Qualifications)
    Experience designing and delivering professional learning opportunities. 
    Expertise in evidence-based and innovative approaches to faculty development.

Knowledge, Skills, and Abilities
    Ability to build strong, collaborative relationships across all campus levels. 
    Strong knowledge of CU Denver faculty policies and practices. 
    Excellent collaboration, communication, and facilitation skills. 
    Strategic, innovative thinker responsive to faculty needs. 
    Demonstrated commitment to campus engagement, equity, and inclusion. 
    Knowledge of best practices in faculty mentoring and development. 
    Strong understanding of promotion and/or tenure processes. 
    Leadership experience and the ability to launch new initiatives and solve problems creatively and efficiently. 
    Demonstrated mentoring skills and enthusiasm for supporting others' growth. 
    Ability to write, present, lead discussions, and provide one-on-one consultations effectively. 
    Ability to incorporate faculty well-being and community-building principles into programs. 
    Strong organization skills, with the ability to prioritize and manage multiple projects independently and collaboratively.

Conditions of Employment
    This 9-month role is approximately a 0.5 FTE appointment. Faculty will continue their duties within their program area at 0.5 FTE. The appointment will begin in August 2026 running through May 2027. The expected term is three (3) years, each year renewal will be based on successful performance of the job duties in the pervious year.  

Mental, Physical, and/or Environmental Requirements 
    The ability to sit for extended periods, stand and walk occasionally, reach with hands and arms, use hands to manipulate a keyboard and mouse, and have good near vision for computer work; often requiring minimal lifting, but may involve bending or reaching to retrieve items from shelves or drawers.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
The University will provide reasonable accommodation to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu .

Employment Sponsorship
Please be advised that this position is not eligible now or in the future for visa sponsorship.

Compensation and Benefits
The position will include a $10,000 stipend and expected to approximate a .5 FTE. For faculty with a teaching load of 5 courses or less per year, there are 2 course buyouts per academic year, for faculty with a teaching load of more than 5 courses per year, there are 3 course buyouts per academic year. 
The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
This position is not eligible for overtime compensation.
Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.
Benefits statement to include in all benefits-eligible positions. See Eligibility Matrix.
Benefits: https://www.cu.edu/employee-services/benefits
Total Compensation Calculator: http://www.cu.edu/node/153125

Application Deadline
    Applications will be accepted until the position is filled. Preference will be given to complete applications received by April 6, 2026. Those who do not apply by this date may or may not be considered.

Required Application Materials:
To apply, please visit: http://www.cu.edu/cu-careers and attach:
    A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position. 
    Curriculum vitae / Resume outlining experience(s). 
    Three professional references including name, address, phone number (mobile number if appropriate), and email address. (We will notify you prior to contacting both on and off-list references).

Questions should be directed to Bryn Harris, Director of the CFDA, bryn.harris@ucdenver.edu

Background Check Policy
The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.