Associate Computer Science Jobs in Montana (NOW HIRING)

Job Summary:
Washington Corporations is seeking a Systems Administrator to maintain and ensure the reliable operation of computer systems and servers. The role involves installing hardware and software, resolving issues, and supporting M365 and Azure AD while providing guidance and mentorship to junior team members.
Responsibilities:
• General Microsoft Windows system administration, security patching, OS upgrades, troubleshooting problems and ensuring maximum availability of IT equipment.
• Install new software releases, system upgrades, evaluate and install patches and resolve software and hardware related problems.
• Run Nessus reports for windows server vulnerabilities, remediate where you can and escalate to other teams where necessary.
• Work with team members to integrate tools with other IT systems and attend meetings within and outside of our department to understand current requirements, change requests and future needs.
• Able to provide guidelines, do or don't-do recommendations and resolutions in accordance with Microsoft best practices or through lessons learned in previous projects.
• Proactively monitor systems in service now queue and Teams channels, remediate when possible or work with other teams and departments to achieve resolution.
• Responsible for the maintenance, configuration, and reliable operation of computer systems, servers, and virtualization.
• Install and upgrade server components and software, manage virtual servers, and integrate automation processes.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Lead systems team efforts, making sure all applications, servers, and related equipment problems are resolved in a timely manner with limited disruptions.
• Responsible for capacity and storage planning for on premises and cloud datacenters.
• Assists with onboarding and offboarding of employees, partners and contractors.
• Provides strategic direction on the future of end-user, server, virtual and cloud computing technologies.
• Serves as a technical mentor to our junior team members.
• Manages current and new deployments for SSO and MFA.
• Performs scheduled and emergency maintenance through our CAB as required to ensure systems remain available and secure.
Qualifications:
Required:
• Establish and maintain respectful, cooperative and effective working relationships with others.
• Maintain current knowledge of technological advances in the field, continuous self-education.
• Knowledge in the following: MS Windows, Active directory, Group Policies, Exchange on prem and online, virtualization, storage and data protection (backup and replication), cloud hosting in Azure, power shell, SCCM and cloud-based device management tools, (inTune) and azure conditional access policies.
• Strong knowledge of systems and networking; software, hardware, and networking protocols.
• A proven track record of creating and delivering on IT project plans.
• Strong knowledge of implementing and developing service desk and IT operations best practices, including expert knowledge of systems security, storage, data protection, and disaster recovery protocols.
• Ability to manage several projects simultaneously.
• Demonstrated ownership, initiative, customer orientation and teamwork competencies.
• Ability to communicate technical issues with non-technical people.
• Analyze importance, criticality and priority of reported issues and escalate as necessary.
• Evaluate documented resolutions and analyze trends as a way to prevent future problems.
• Document current process and procedures.
• Train end users and coworkers as required.
• Provide 3rd level and overflow support for end user issues that may come from service desk, desktop, applications teams.
• 50 percent of role is project work and 50 percent support and maintenance.
Preferred:
• System administration and IT certifications in Microsoft or other related fields are a plus.
• Previous experience with POs and budgeting is a plus.
• Associate's degree in Computer Science, Information Systems or related field, or equivalent experience is preferred.
• 5-7 years experience in systems administration or other technical support role is preferred.
Company:
The Washington Companies are a vibrant group of individual and independently operated companies in which Montana businessman Dennis R. Founded in 1993, the company is headquartered in Missoula, USA, with a team of 51-200 employees. The company is currently Growth Stage.