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Associate Comcast Call Center Jobs in Romeoville, IL

LHH US

Call Center Representative

Naperville, IL

$17.50 - $18/hr

Call Center Representative Location: Naperville, IL (100% Onsite) Schedule: Monday-Friday, 9A-6P or ... Marissa Osorio Benefit offerings available for our associates include medical, dental, vision, life ...

New

LHH US

Call Center Representative

Naperville, IL

$17.50 - $18/hr

Call Center Representative Location: Naperville, IL (100% Onsite) Schedule: Monday-Friday, 9A-6P or ... Marissa Osorio Benefit offerings available for our associates include medical, dental, vision, life ...

New

TOGA Technology

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JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

They must be adept in assisting retail associates experiencing any procedural or operational ... They will also work closely with internal IT to maximize all call center systems. Job Requirements ...

Urgent

TOGA Technology

Be Seen First

JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

They must be adept in assisting retail associates experiencing any procedural or operational ... They will also work closely with internal IT to maximize all call center systems. Job Requirements ...

Urgent

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All JobsAssociate Comcast Call Center JobsAssociate Comcast Call Center Jobs in Romeoville, IL

Associate Comcast Call Center information

What is the difference between Associate Comcast Call Center vs Customer Service Representative?

AspectAssociate Comcast Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedCall center or retail environment, customer-facing
Industry UsageTelecommunications, cable servicesVarious industries including telecom, retail, and service sectors
Job FocusHandling technical issues, billing, service inquiriesAddressing customer questions, resolving complaints

The Associate Comcast Call Center and Customer Service Representative roles share similarities in credentials and work environment, often involving call center settings and customer interaction. However, the Associate Comcast Call Center typically focuses on technical support and service-specific issues within the telecommunications industry, whereas Customer Service Representatives may work across various sectors with broader customer support responsibilities.

What cities near Romeoville, IL are hiring for Associate Comcast Call Center jobs? Cities near Romeoville, IL with the most Associate Comcast Call Center job openings:
Associate Comcast Call Center jobs near you

Bi-Lingual Call Center Associate

Family Eye Physicians

Oak Lawn, IL

Full-time

Re-posted 20 days ago

Job description

Job Title: Call Center Associate

Department: Call Center

Reports to: Call Center Manager

Responsibilities:

  • Provide excellent patient care by answering the phone in a calm and courteous manner

  • Patiently answer questions from patients, providing information on services and addressing any concerns

  • Respond to patient inquiries in an efficient manner while maintaining confidentiality of all patient data

  • Develop a comprehensive knowledge and understanding of the practice, practice protocols and services and products offered

  • Thoroughly address patient questions; consult/collaborate with co-workers and team members to answer questions when needed

  • Maintain accurate documentation for each patient interaction

  • Develop brand loyalty by making patients feel valued and appreciated

  • Update documentation when practice products, services or protocols change

Skills/Abilities

  • Excellent communication skills; communicates effectively with patients, co-workers and other team members

  • Bilingual. Fluent communication in English and Spanish, Polish or Arabic

  • Strong customer service skills

  • Maintains composure under pressure and thrives in fast-paced environment

  • A service-oriented mentality and a genuine interest in addressing patient concerns and resolving problems

  • Ability to work and solve problems with minimal supervision

Apply