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Associate Comcast Call Center Jobs in Federal Way, WA

Full Time Time Warehouse Associates Positions Seattle Sodo Area Internet based wholesaler is ... our website and call center. All of our processes, from sourcing new product to packaging and ...

Full Time Time Warehouse Associates Positions Seattle Sodo Area Internet based wholesaler is ... our website and call center. All of our processes, from sourcing new product to packaging and ...

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Customer Service Representative - Call Center (on-site, not a remote role) Location : Renton, WA ... Company Description We strive to understand what Job Seekers need to thrive as an Associate of ...

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Payment Processor

Renton, WA · On-site

$23.39/hr

Performs as a call center CSR when required to handle call surges or to schedule requirements ... Company Description We strive to understand what Job Seekers need to thrive as an Associate of ...

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You're the connection between field reps, venue ops, Call Center, and Enterprise. We lead with ... All video calls with clients and internal stakeholders require cameras on, and we expect associates ...

You're the connection between field reps, venue ops, Call Center, and Enterprise. We lead with ... All video calls with clients and internal stakeholders require cameras on, and we expect associates ...

You're the connection between field reps, venue ops, Call Center, and Enterprise. We lead with ... All video calls with clients and internal stakeholders require cameras on, and we expect associates ...

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Associate Comcast Call Center information

What is the difference between Associate Comcast Call Center vs Customer Service Representative?

AspectAssociate Comcast Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedCall center or retail environment, customer-facing
Industry UsageTelecommunications, cable servicesVarious industries including telecom, retail, and service sectors
Job FocusHandling technical issues, billing, service inquiriesAddressing customer questions, resolving complaints

The Associate Comcast Call Center and Customer Service Representative roles share similarities in credentials and work environment, often involving call center settings and customer interaction. However, the Associate Comcast Call Center typically focuses on technical support and service-specific issues within the telecommunications industry, whereas Customer Service Representatives may work across various sectors with broader customer support responsibilities.

Does Associate Comcast Call Center offer remote work?

The Associate Comcast Call Center position typically requires employees to work onsite at designated call center locations. Remote work options are generally not available for this role, as it involves direct customer service and technical support that require physical presence or specific remote arrangements approved by the employer.

What are popular job titles related to Associate Comcast Call Center jobs in Federal Way, WA?

For Associate Comcast Call Center jobs in Federal Way, WA, the most frequently searched job titles are:

What cities near Federal Way, WA are hiring for Associate Comcast Call Center jobs?

Cities near Federal Way, WA with the most Associate Comcast Call Center job openings:

Call Center / Patient Access Rep. (PAR)

Proliance Surgeons

Tacoma, WA • On-site

$18.50 - $23.50/hr

Other

Medical, Life, Retirement, PTO

Posted 22 days ago


Proliance Surgeons rating

7.8

Company rating: 7.8 out of 10

Based on 24 frontline employees who took The Breakroom Quiz


Job description

At Proliance Surgeons our patients come from all walks of life - and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered.
We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at www.proliancesurgeons.com/careers. Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity. Be Part of Who We Are!
Position Summary
The Patient Access Representative (PAR) represents the face of Proliance Surgeons and the first impression for our patients and their loved ones. The PAR acts as a liaison to the patient. This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and preparing medical records.
Location: Proliance Puget Sound Orthopaedics (Tacoma)
Schedule: Monday - Friday, 8:00am - 5:00pm OR Monday - Thursday 7:30am - 5:00pm, 8:00am-5:30pm, 8:30am - 6:00pm
Overview: The PAR will sit onsite in Tacoma at the in-clinic call center.
Key Duties and Responsibilities
The key duties and responsibilities of the Patient Access Representative include, but are not limited to:

  • Providing support to answering phone lines to schedule new patient appointments and follow up clinic appointments
  • Acquiring and verifying patient identity, financial, demographic and insurance information.
  • Directing patient to review NPPR/ HIPAA information.
  • Obtaining patient/responsible party signatures.
  • Acting as a resource for care center visitors and physicians.
  • Answering multiple phone lines and screening calls as necessary. Relay information in accurate, concise manner
  • Maintaining patient privacy per HIPAA regulations.
  • Collecting, entering, and updating all patient information; prepare patients medical records
  • Obtaining all pertinent patient information from the referring physician's office, if applicable
  • Communicating effectively and professionally with patients, visitors, physicians, and practices
  • Demonstrating an understanding of medical terminology
  • Completing duties and assist others as directed
  • Must follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook
Education/Experience
  • High School diploma required
  • Clerical experience, preferably in a healthcare environment
Knowledge, Skills and Abilities
  • Knowledge of medical terminology
  • Attention to detail and accuracy
  • Superior customer service skills
  • Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.
  • Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
  • Using time efficiently, with meticulous attention to detail, accuracy and completion
  • Ability to manage multiple factors for the best result.
  • Resourcefulness in addressing first level problems and tenacity to see things through to solution
  • Ability to remove oneself personally from given situations, remaining objective
  • Able to adapt to change, delays or unexpected events while maintaining a positive mindset
  • Clear oral and written communication
  • Ability to provide feedback to improve performance
  • Ability to prepare records in accordance with detailed instructions
  • Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision.

Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

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