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Associate Comcast Call Center Jobs in California

Legacy Staffing

Call Center Associate

Shafter, CA

$21/hr

Call Center Associate (Medical) Location: Shafter, CA Employment Type: Full-Time/Temp Assignment C ompensation: $21 as a temp Position Overview Legacy Staffing is seeking a compassionate and customer ...

Burjline Builders

Call Center Associate

El Centro, CA · On-site

Call Centre Associate BTC Connect is seeking a dedicated and professional Call Centre Associate to join our dynamic customer support team. As the first point of contact for our customers, you will ...

Brighter Beginnings

Call Center Associate

Antioch, CA · On-site

$22/hr

CLINIC CALL CENTER ASSOCIATE REPORTS TO: CALL CENTER LEAD STATUS: NON-EXEMPT OUR MISSION & VISION The Brighter Beginnings mission is to "support healthy births and successful development of children ...

Pacer Group

Call Center Associate

Los Angeles, CA · On-site

Previous call center experience * Food service/delivery experience Preferred: * Associate/Bachelor degree in Nutrition or related field * Experience as a diet clerk/aide in an acute care setting

United Health Centers

Call Center Agent

Fresno, CA · On-site

$22/hr

Associates Degree preferred. License/Certification: * Possess a valid driver's license. Prior Experience: * Minimum two (2) years of experience in customer service and/or call center * Knowledge in ...

United Health Centers

Call Center Agent

Fresno, CA · On-site

$22/hr

Associates Degree preferred. License/Certification: * Possess a valid driver's license. Prior Experience: * Minimum two (2) years of experience in customer service and/or call center * Knowledge in ...

LHH US

Call Center Representative

Vista, CA · Hybrid

$22/hr

Call Center Representative Location: Carlsbad, CA Schedule: On-site Monday-Friday; hybrid ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

LHH US

Call Center Representative

Vista, CA · Hybrid

$22/hr

Call Center Representative Location: Carlsbad, CA Schedule: On-site Monday-Friday; hybrid ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Innergy

Call Center Representative

Van Nuys, CA · On-site

$16.75 - $20.75/hr

Our Call Center is Hiring! Los Angeles Police Federal Credit Union has proudly served law ... This position collaborates with teammates and the broader associate population to support a wide ...

Innergy

Call Center Representative

Van Nuys, CA · On-site

$24.28 - $27/hr

Our Call Center is Hiring! Los Angeles Police Federal Credit Union has proudly served law ... This position collaborates with teammates and the broader associate population to support a wide ...

Innergy

Call Center Representative

Van Nuys, CA · On-site

$24.28 - $27/hr

Our Call Center is Hiring! Los Angeles Police Federal Credit Union has proudly served law ... This position collaborates with teammates and the broader associate population to support a wide ...

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All JobsAssociate Comcast Call Center JobsAssociate Comcast Call Center Jobs in California

Associate Comcast Call Center information

What is the difference between Associate Comcast Call Center vs Customer Service Representative?

AspectAssociate Comcast Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedCall center or retail environment, customer-facing
Industry UsageTelecommunications, cable servicesVarious industries including telecom, retail, and service sectors
Job FocusHandling technical issues, billing, service inquiriesAddressing customer questions, resolving complaints

The Associate Comcast Call Center and Customer Service Representative roles share similarities in credentials and work environment, often involving call center settings and customer interaction. However, the Associate Comcast Call Center typically focuses on technical support and service-specific issues within the telecommunications industry, whereas Customer Service Representatives may work across various sectors with broader customer support responsibilities.

Does Associate Comcast Call Center offer remote work?

The Associate Comcast Call Center role typically involves working on-site at designated locations, but some positions may offer remote or hybrid options depending on company policies and current circumstances. Candidates should review specific job postings for remote work availability and requirements such as reliable internet and a suitable home workspace.
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Associate Comcast Call Center jobs near you

Call Center Associate

Legacy Staffing

Shafter, CA

$21/hr

Full-time, Temporary

Re-posted 22 days ago

Job description

Job Title: Call Center Associate (Medical)

Location: Shafter, CA
Employment Type: Full-Time/Temp Assignment
Compensation: $21 as a temp

Position Overview

Legacy Staffing is seeking a compassionate and customer-focused Call Center Associate on behalf of a healthcare client. This role serves as a key contact point for patients, assisting with appointment scheduling, answering inquiries, and supporting access to healthcare services. The ideal candidate thrives in a fast-paced environment, demonstrates excellent phone etiquette, and is committed to delivering high-quality patient service aligned with patient-centered care principles.

Key ResponsibilitiesPatient Communication & Scheduling
  • Answer incoming calls promptly and provide excellent customer service to all callers
  • Schedule, confirm, and update patient appointments in accordance with established procedures
  • Register patients accurately over the phone, ensuring all required information is collected
  • Conduct outbound calls for appointment reminders, follow-ups, and new patient scheduling
  • Assist patients with appointment needs and service inquiries
Patient Support & Coordination
  • Respond to patient questions, concerns, and complaints, routing issues to appropriate staff when necessary
  • Promote available healthcare services by consulting with patients and identifying their needs
  • Collaborate with internal departments to coordinate scheduling and ensure efficient patient flow
  • Explain services, payment categories, and billing procedures clearly to patients
Administrative & System Support
  • Perform tasks within the Electronic Health Record (EHR) system
  • Initiate medication refill requests as directed
  • Maintain accurate documentation and patient records
  • Follow all call center protocols and departmental procedures
  • Attend required training programs related to healthcare services and programs
Compliance & Organizational Participation
  • Maintain strict HIPAA compliance and confidentiality of patient information
  • Ensure compliance with all local, state, and federal regulations
  • Participate in Quality Assurance / Quality Improvement (QA/QI) initiatives
  • Learn and utilize Electronic Health Record (EHR) and related systems
  • Support patient-centered care models and organizational values in all interactions
Qualifications, Education & Experience
  • High school diploma or GED required
  • Minimum 1 year of experience in a medical call center or healthcare office setting preferred
  • Experience handling patient calls, scheduling appointments, and addressing inquiries
  • Medical Assistant certification is a plus but not required
  • Bilingual English / Spanish preferred
  • Familiarity with medical terminology and triage procedures preferred
  • Experience with EHR systems is a plus
Skills & Competencies
  • Excellent verbal communication and telephone etiquette
  • Strong customer service and interpersonal skills
  • Ability to multitask and work efficiently in a high-volume call environment
  • Compassionate and patient-centered approach, especially in challenging situations
  • Strong organizational and problem-solving skills
  • Ability to work independently and as part of a team
  • Ability to engage respectfully with diverse patient populations
Reporting Relationship
  • Reports to Call Center or Operations Leadership