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Associate Client Service Representative Jobs in Delaware

Client Service Executive

Dover, DE · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Serve as the primary liaison between clients and the organization, effectively representing the ...

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Delivers on the Client Service Value Proposition. Partners and communicates with key stakeholders within the Wealth Management operating model to ensure clients have access to all resources and ...

Delivers on the Client Service Value Proposition. Partners and communicates with key stakeholders within the Wealth Management operating model to ensure clients have access to all resources and ...

Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. As a Client Service Manager II within JPMorganChase, you will play ...

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Associate Client Service Representative information

What are the most commonly searched types of Client Service Representative jobs in Delaware? The most popular types of Client Service Representative jobs in Delaware are:
Infographic showing various Associate Client Service Representative job openings in Delaware as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
CLIENT SERVICE REPRESENTATIVE I - LAB SUPPORT

CLIENT SERVICE REPRESENTATIVE I - LAB SUPPORT

Beebe Healthcare

Lewes, DE • On-site

$16.75 - $25.96/hr

Full-time

Posted 9 days ago


Beebe Healthcare rating

6.3

Company rating: 6.3 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

631st of 870 rated healthcare providers


Job description

Why Beebe?

Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

Overview

The Client Service Representative I collaborates with physician offices, patients, and internal customers to ensure all client needs are met accurately and efficiently. This role involves providing education on laboratory specimen requirements and addressing a wide range of inquiries, all while delivering world-class patient experience. The ideal candidate is enthusiastic about customer service and motivated to work within a patient-centric team in a healthcare environment. 

Responsibilities

Primary Responsibilities: 

  • Act a liaison between Beebe Healthcare Laboratories, patients, physician offices, and internal customers. 
  • Resolve routine customer requests with questions or services via inbound, outbound calls, or the Internet. 
  • Speak with patients and internal customers in a courteous, friendly, and professional manner using protocol procedures. 
  • Inquire, clarify, and confirm patient and internal customer requirements and understand the solution. 
  • Provide additional education and information as needed to patients, physician offices, and internal customers. 
  • Utilize the Epic EMR modules to document customer interactions and to research information required to answer questions from patients, physician offices, and internal customers. 
  • Notify clients of test results in a timely and accurate manner documenting notifications via Epic Beaker. Perform requisition entry functions for test requests received from external facilities. 
  • Participate in activities designed to improve customer satisfaction and business performance. 
  • Perform administrative support for entering or editing participating submitters, requisition follow-up tasks, courier dispatches, outreach supply orders, and laboratory charge review functions.
  •  Other clerical duties as needed. 

Shifts:

  • 1st Shift: 0800 - 1630 
  • 2nd Shift: 1000 - 1830 
Qualifications

Experience & Education Required:

  • 1+ year previous experience in a contact center/call center, medical coding, or laboratory is preferred along with a High School Diploma or GED equivalent required 
Competencies Skills

Essential:* Clear Communication Skills Both Written and Verbal* Knowledge Of Basic Computer Programs * Able To Keep Confidential Information Regarding Patients, Team Members* Able To Withstand Crisis Situations* Has Skills to Provides Customer Service to Patients, Team Members and Visitors

CredentialsEducationEssential:* High school graduate or equivalentOther Information
  •  
EntryUSD $16.75/Hr.MaxUSD $25.96/Hr.Employment Type: FULL_TIME

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