Associate Claims Customer Service Jobs in Texas (NOW HIRING)

Who We Are
Revantage, a Blackstone Real Estate portfolio company, is a global provider of corporate services.
With a corporate purpose of 'In Pursuit of Better,' Revantage delivers value-added services and world-class talent for Blackstone Real Estate portfolio companies, spanning diverse asset classes, including residential, logistics, office, hospitality and retail sectors. Headquartered in Chicago, the company's footprint extends across North America, Europe and Asia Pacific.
Rooted in a commitment to collaboration and inclusivity, Revantage goes beyond traditional corporate services and acts as a trusted partner. Across offerings that include finance, technology, human resources and operations, Revantage proactively anticipates stakeholder needs, recruits exceptional talent and enables its business partners to thrive.
What We Value: Our Culture
Our people are our most important asset, enabling Blackstone portfolio companies and investments to scale and thrive. Together, we foster a workplace where everyone can be themselves, enabling them to do their best work.
At Revantage, we have exceptional people who live our values and help us pursue better every day. We offer dynamic and meaningful work, competitive compensation, benefits and flexibility. We listen and take action to ensure our organization evolves to reflect our employees' voices and support an inclusive culture.
Our demonstrated commitment to our people and collaborative culture have earned us numerous awards as a top employer.
Our culture is built on our shared core values and commitment to be:

• Learners - We learn from our challenges and successes
• Leaders - We commit to continuous improvement
• Enthusiasts - We face challenges with optimism and believe anything is possible
• Achievers - We expect high standards for ourselves and enable the success of our teams
• Partners - We deliver value and positive impact to our partners

Grow your career with us. As a member of our team, you'll gain hands-on experience in the real estate industry and benefit from a supportive environment that fosters personal and professional growth.
Why This Role Is Valuable
This position supports the Insurance & Alternative Solutions (IAS) department in the management of third-party general liability claims across North America. In addition to claims handling, the Claims Specialist plays a key role in investigating incidents, evaluating liability, managing reserve strategies, and ensuring consistent engagement with portfolio companies, insurers, and claim handlers (including claim handlers, carriers, and panel counsel). The role demands strong judgment, coordination with internal Legal and Risk teams, and the ability to navigate diverse exposures ranging from slip-and-fall events to contractor liability and reputational risks.
This position is based out of Revantage's office in Dallas, TX or Chicago, IL.
How You Add Value
You own the outcome:

• Manage a portfolio of third-party liability claims from intake through resolution, including bodily injury, reputational harm, and contract-related incidents
• Lead claim strategy and communication across internal stakeholders, portfolio companies, insurers, defense counsel, and TPAs
• Escalate matters requiring legal oversight to in-house Legal or external counsel while managing the claim lifecycle and deliverables

You ensure accountability:

• Manage a portfolio of third-party liability claims from intake through resolution, including bodily injury, reputational harm, and contract-related incidents
• Lead claim strategy and communication across internal stakeholders, portfolio companies, insurers, defense counsel, and TPAs
• Escalate matters requiring legal oversight to in-house Legal or external counsel while managing the claim lifecycle and deliverables

You bridge and lead communication:

• Manage a portfolio of third-party liability claims from intake through resolution, including bodily injury, reputational harm, and contract-related incidents
• Lead claim strategy and communication across internal stakeholders, portfolio companies, insurers, defense counsel, and TPAs
• Escalate matters requiring legal oversight to in-house Legal or external counsel while managing the claim lifecycle and deliverables

You support governance and readiness:

• Manage a portfolio of third-party liability claims from intake through resolution, including bodily injury, reputational harm, and contract-related incidents
• Lead claim strategy and communication across internal stakeholders, portfolio companies, insurers, defense counsel, and TPAs
• Escalate matters requiring legal oversight to in-house Legal or external counsel while managing the claim lifecycle and deliverables

You support service and resilience:

• Manage a portfolio of third-party liability claims from intake through resolution, including bodily injury, reputational harm, and contract-related incidents
• Lead claim strategy and communication across internal stakeholders, portfolio companies, insurers, defense counsel, and TPAs
• Escalate matters requiring legal oversight to in-house Legal or external counsel while managing the claim lifecycle and deliverables

WHAT YOU BRING TO THIS ROLE
Required:

• Bachelor's degree from an accredited college or university
• 7-10 years of general liability claim handling experience, with at least 3 years focused on commercial real estate exposures
• Strong knowledge of GL policy terms, additional insureds, indemnity agreements, and legal defense strategies
• High attention to detail, judgment, and ability to manage adversarial and sensitive conversations
• Strong collaboration skills across Legal, Risk, and Operations functions
• Experience with RMIS platforms (e.g., Origami Risk) and Microsoft Office tools

Preferred:

• Prior experience working on the carrier or claim handler side, with insight into insurer operations and decision-making
• Prior experience working on the carrier or claim handler side, with insight into insurer operations and decision-making
• Experience coordinating with defense counsel, managing litigation budgets, and supporting discovery
• Familiarity with contract risk transfer, indemnity structures, and tenant/vendor insurance obligations
• Exposure to high-severity claims or reputational incidents across diverse property types

Base Compensation Range:
$110,000.00 To $140,000.00 Annually. This represents the presently-anticipated low and high end of the Company's base compensation range for this position. Actual base compensation range may vary based on various factors, including but not limited to location and experience.
Total Direct Compensation:
This job is also eligible for discretionary bonus and incentive compensation on an annual basis.
Benefits: The Company provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays and paid time off (PTO).
The additional total direct compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.
Perks for You

• Competitive salary, overall compensation, and 401(k)
• Work-life balance offerings include:
  
  • Hybrid Work Policy
  • Productivity Hours - weekly meeting-free work time
  • Summer Fridays
  • Work From Anywhere Month
• In-house and external learning & development opportunities
• Generous health insurance and wellness benefits

Please review the Job Applicant Privacy Notice.
EEO Statement
Revantage is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email talent@revantage.com