ZipRecruiter

Log In

1

Associate Claims Customer Service Jobs in Georgia

Ova Technologies

Associate claims

Alpharetta, GA · On-site

$17.25 - $23.50/hr

Associate - Claims As an Associate - Claims, you will be responsible for handling, processing, and ... Review and process insurance claims submitted by customers, hospitals, or third parties. * Verify ...

LHH US

Claims Customer Service Representative

Atlanta, GA · On-site

$46K - $48K/yr

What You'll Do Customer Service * Handle a high volume of inbound calls from policyholders and providers. * Provide accurate information regarding insurance policies, benefits, coverage, and claims.

Harris

$17/hr

eNoah, a Harris Computer company, is seeking a Life and Health Claims Customer Service Representative. In this position you will examine, perform research and make the decisions necessary to properly ...

Nichols Cauley

Client Claims Associate

Johns Creek, GA · On-site

Position Summary The Client Claims Associate is a detail-oriented, customer-focused role within ... A track record of customer service excellence with measurable results. * Bilingual capabilities ...

Harris

$17/hr

eNoah, a Harris Computer company, is seeking a Life and Health Claims Customer Service Representative. In this position you will examine, perform research and make the decisions necessary to properly ...

next page

Showing results 1-20

All JobsAssociate Claims Customer Service JobsAssociate Claims Customer Service Jobs in Georgia

Associate Claims Customer Service information

What is the difference between Associate Claims Customer Service vs Claims Adjuster?

AspectAssociate Claims Customer ServiceClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; state licensing or certification often required
Work EnvironmentOffice setting, customer service calls, data entryFieldwork and office, investigating claims
Employer & Industry UsageInsurance companies, customer service centersInsurance companies, claims departments
Common Search & Comparison IntentUnderstanding entry-level roles in claims supportUnderstanding claims investigation and settlement roles

The Associate Claims Customer Service role primarily involves assisting policyholders, answering inquiries, and processing claims in an office environment. In contrast, Claims Adjusters investigate claims, assess damages, and determine settlement amounts, often involving fieldwork. While both roles are integral to the insurance industry and require similar certifications, their responsibilities and work settings differ significantly.

Is claims processing a stressful job?

Claims processing for an Associate Claims Customer Service role can be stressful due to tight deadlines, high call volumes, and the need for accuracy. Employees often handle complex cases and must maintain attention to detail while managing customer expectations in a fast-paced environment.

What is the work of an associate claims customer service?

An associate claims customer service representative handles inquiries from policyholders regarding insurance claims, assists with claim filing, provides status updates, and helps resolve issues related to claims processing. They often use claims management software and need strong communication skills to ensure accurate and efficient service.

What cities in Georgia are hiring for Associate Claims Customer Service jobs?

Cities in Georgia with the most Associate Claims Customer Service job openings:

Associate Claims Customer Service jobs near you

Associate claims

Alpharetta, GA • On-site

Ova Technologies
See more jobs at Ova Technologiesexternal

$17.25 - $23.50/hr

Other

Re-posted 24 days ago

Job description

Associate – Claims

As an Associate – Claims, you will be responsible for handling, processing, and reviewing insurance claims in an accurate and timely manner. The role requires attention to detail, analytical thinking, and strong communication skills to ensure claims are processed fairly while maintaining compliance with company policies and regulatory guidelines.

Key Responsibilities
  • Review and process insurance claims submitted by customers, hospitals, or third parties.
  • Verify claim information, policy coverage, and required documentation.
  • Ensure timely resolution of claims by coordinating with internal teams and external stakeholders.
  • Investigate discrepancies, identify potential fraud, and escalate complex cases.
  • Maintain accurate claim records in the system for reporting and auditing purposes.
  • Communicate claim decisions (approval, rejection, or further requirements) to customers with empathy and professionalism.
  • Support the team in achieving turnaround time (TAT), quality, and compliance targets.
  • Stay updated on policy guidelines, insurance products, and regulatory changes.

Apply