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Associate Claims Customer Service Jobs in Florida

Liability Assoc. Claims Adjuster Department: Claims Administration & Adjusting Employment Type ... Deliver high-quality customer service. * Maintain accurate and detailed claim documentation within ...

Customer Service Rep

Boca Raton, FL · On-site

$15.25 - $20.50/hr

Claims Customer Service Representatives are responsible for the adjudication of a variety of claims submitted over the phone and online including, but not limited to, Tire & Wheel repairs, Pre-Paid ...

Customer Service Rep

Boca Raton, FL · On-site

$15.25 - $20.50/hr

Description Claims Customer Service Representatives are responsible for the adjudication of a variety of claims submitted over the phone and online including, but not limited to, Tire & Wheel repairs ...

Claims Examiner

Tampa, FL · On-site +1

$62K - $85K/yr

Strong emphasis on customer service to both internal and external customers Education and ... Successful completion of two years as an Associate Claims Specialist preferred. Qualifications:

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Associate Claims Customer Service information

What is the difference between Associate Claims Customer Service vs Claims Adjuster?

AspectAssociate Claims Customer ServiceClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; state licensing or certification often required
Work EnvironmentOffice setting, customer service calls, data entryFieldwork and office, investigating claims
Employer & Industry UsageInsurance companies, customer service centersInsurance companies, claims departments
Common Search & Comparison IntentUnderstanding entry-level roles in claims supportUnderstanding claims investigation and settlement roles

The Associate Claims Customer Service role primarily involves assisting policyholders, answering inquiries, and processing claims in an office environment. In contrast, Claims Adjusters investigate claims, assess damages, and determine settlement amounts, often involving fieldwork. While both roles are integral to the insurance industry and require similar certifications, their responsibilities and work settings differ significantly.

Is claims processing a stressful job?

Claims processing for an Associate Claims Customer Service role can be stressful due to tight deadlines, high call volumes, and the need for accuracy. Employees often handle complex cases and must maintain attention to detail while managing customer expectations in a fast-paced environment.

What is the work of an associate claims customer service?

An associate claims customer service representative handles inquiries from policyholders regarding insurance claims, assists with claim filing, provides status updates, and helps resolve issues related to claims processing. They often use claims management software and need strong communication skills to ensure accurate and efficient service.

What cities in Florida are hiring for Associate Claims Customer Service jobs?

Cities in Florida with the most Associate Claims Customer Service job openings:

Claims Customer Service Representative

Fort Lauderdale, FL

Healthcare Support Staffing
Recruiting and Staffing Services • 201 - 500 employees

$15 - $17/hr

Full-time

Re-posted 12 days ago


Job description

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description
  • Provide claims information through telephone inquiry from providers of service.
  • Provide claim information through inquiries receive via facsimile from providers of service.
  • Recognize potential problems and refers them to the appropriate person to include Claims Management for resolution, and follows up to assure resolution.
  • Maintains a broad knowledge of all systems used in the adjudication of claims.
  • Maintains quality standards of claims calls handled.
  • Maintain a log of calls for use in the reporting and tracking of calls handled.
  • Liaison to other departments outside of the claims department.
  • Provides back-up to the Claims Department staff, (claims examiners, data entry & clerical)
Qualifications
  • High school diploma or general education degree (GED)
  • Minimum 5 years experience in medical claims environment.
  • Minimum 3 years customer service experience.
  • Demonstrated knowledge of ICD-9, CPT-4 and HCPCS coding
  • Fluent in both English and Spanish.
Additional Information

Hours for this Position:

Monday-Friday 8:30am-5:00pm 

Advantages of this Opportunity: 

Competitive salary $15 - $17 per hour (depending on relevant experience) 

Right to Hire position 

Growth potential 

Fun and positive work environment



Healthcare Support logo

About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

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