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Associate Claims Adjuster Jobs in Arizona (NOW HIRING)

Progressive

Claims Adjuster Trainee

Phoenix, AZ · Hybrid

$54K - $57K/yr

As a claims adjuster trainee, you'll learn how to help customers get back on the road after an ... Two years work experience and an associate degree Schedule: During training, Monday - Friday, 8 ...

Progressive

Claims Adjuster Trainee

Gilbert, AZ · Hybrid

$54K - $57K/yr

As a claims adjuster trainee, you'll learn how to help customers get back on the road after an ... Two years work experience and an associate degree Schedule: During training, Monday - Friday, 8 ...

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All JobsAssociate Claims Adjuster JobsAssociate Claims Adjuster Jobs in Arizona

Associate Claims Adjuster information

See Arizona salary details

$28K

$53.6K

$71.3K

How much do associate claims adjuster jobs pay per year?

As of Sep 8, 2026, the average yearly pay for associate claims adjuster in Arizona is $53,570.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $60,100.00 per year, depending on experience, location, and employer.

What is an associate claims adjuster?

Associate Claims Adjusters are entry-level professionals who investigate insurance claims to determine the extent of the insurance company's liability. They review documentation, interview claimants and witnesses, and may inspect property damage or injuries. Their primary role is to ensure that claims are processed accurately and in accordance with policy terms. Associate Claims Adjusters often work under the supervision of more experienced adjusters and handle less complex claims while gaining experience in the field.

What skills and qualifications are needed to be an associate claims adjuster?

To thrive as an Associate Claims Adjuster, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance principles, often supported by a bachelor’s degree or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are valuable technical assets. Excellent communication, negotiation, and customer service skills distinguish top performers in this role. These skills ensure accurate claim assessments, efficient case resolution, and positive client relationships, which are critical for organizational reputation and profitability.

What are common challenges faced by associate claims adjusters in their first year, and how can they overcome them?

Associate Claims Adjusters often encounter challenges such as managing a high volume of cases, understanding complex policy language, and effectively communicating with policyholders who may be upset or distressed. To overcome these hurdles, new adjusters benefit from thorough training, mentorship from experienced colleagues, and developing strong organizational skills to prioritize tasks. Proactively seeking feedback and utilizing available resources, such as claims management software and company guidelines, can also accelerate the learning curve and improve confidence in decision-making.

What are the most commonly searched types of Claims Adjuster jobs in Arizona?

The most popular types of Claims Adjuster jobs in Arizona are:

What cities in Arizona are hiring for Associate Claims Adjuster jobs?

Cities in Arizona with the most Associate Claims Adjuster job openings:

Associate Claims Adjuster jobs near you
Infographic showing various Associate Claims Adjuster job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 2% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,570 per year, or $25.8 per hour.

Associate Claims Adjuster, Workers Compensation

Liberty Mutual

Chandler, AZ • On-site

$78K/yr

Full-time

Re-posted 24 days ago

Liberty Mutual rating

8.7

Company rating: 8.7 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance

Job description

Description
At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.
The Workers Compensation Claims Specialist works within a Claims Team under direct supervision, develops the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts.
We are open to filling this position as an Associate Claims Specialist I (grade 10) or Claims Specialist I (grade 11) or Claims Specialist II (grade 12) depending on candidate experience.
This is a hybrid position with a strong preference for candidates located within 50 miles of the Plano, TX office, as the role requires in-office attendance twice per month. Candidates residing within 50 miles of a GRS Claims office in Suwanee, GA, or Chandler, AZ, will also be considered. Please note that this onsite attendance requirement is subject to change based on business needs.
Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.
Training will require travel for 1 week to our office in Plano, TX in November.
Responsibilities:
  • Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (injured workers, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly.
  • Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.
  • Manages an inventory of worker's compensation claims, evaluates compensability/liability and losses, and negotiates settlements within prescribed limits.
  • Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols.
  • Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action.
  • Responsible for review, analysis, and disposition of assigned claims within authority limits and state compliance.
  • Updates file, strategizes and executes plans to mitigate exposure and increase disposal.
Qualifications
  • Effective interpersonal, analytical and negotiation abilities required.
  • Ability to provide information in a clear, concise manner with an appropriate level of detail.
  • Demonstrated ability to build and maintain effective relationships.
  • Demonstrated success in a professional environment; success in a customer service/retail environment preferred.
  • Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent.
  • Knowledge of legal liability, insurance coverage and medical terminology are helpful, but not mandatory.
  • Licensing may be required in some states.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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