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Assistant Wireless Manager Jobs in Alabama (NOW HIRING)

True Elite Inc

Wireless Sales Associate

Birmingham, AL · On-site

$1.0K - $1.4K/wk

Provide excellent customer service and ensure high levels of customer satisfaction. * Assist ... Management training based on merit, not seniority * Entry Level Positions Only: Paid Training ...

True Elite Inc

Wireless Sales Associate

Birmingham, AL · On-site

$1.0K - $1.4K/wk

Provide excellent customer service and ensure high levels of customer satisfaction. * Assist ... Management training based on merit, not seniority * Entry Level Positions Only: Paid Training ...

DAS Everywhere

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Junior Wireless Engineer - TS Clearance

Huntsville, AL · On-site

$70K - $80K/yr

Perform and assist with wireless site surveys to identify optimal installation strategies. Document ... management, RF systems design, and enterprise Wi-Fi networks, along with Cellular DAS and Public ...

DAS Everywhere

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Junior Wireless Engineer - TS Clearance

Decatur, AL · On-site

$70K - $80K/yr

Perform and assist with wireless site surveys to identify optimal installation strategies. Document ... management, RF systems design, and enterprise Wi-Fi networks, along with Cellular DAS and Public ...

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Assistant Wireless Manager information

What are the responsibilities of an assistant wireless manager?

An Assistant Wireless Manager typically supports the operations of a wireless retail store or department. Their duties include assisting with staff training, overseeing daily sales activities, helping resolve customer issues, managing inventory, and ensuring compliance with company policies. They may also be responsible for meeting sales targets, maintaining store appearance, and reporting to the Wireless Manager or Store Manager. This role requires strong communication, leadership, and organizational skills.

What are the key skills and qualifications needed to thrive as an assistant wireless manager?

To thrive as an Assistant Wireless Manager, you need strong knowledge of wireless products and services, sales experience, and often a high school diploma or higher. Familiarity with point-of-sale (POS) systems, inventory management software, and wireless carrier platforms is typically required. Outstanding customer service, leadership, and problem-solving abilities help drive team performance and customer satisfaction. These competencies are crucial for achieving sales targets, managing store operations efficiently, and fostering a positive work environment.

What are some common challenges faced by assistant wireless managers, and how can they be effectively addressed?

Assistant Wireless Managers often encounter challenges such as balancing sales targets with exceptional customer service, managing team performance, and staying current with rapidly changing wireless technology. To address these, it's important to foster clear communication within the team, provide ongoing training, and maintain a customer-focused mindset. Additionally, working closely with the store manager and technical support staff can help ensure that both operational goals and customer needs are consistently met.

What is the difference between Assistant Wireless Manager vs Wireless Sales Associate?

AspectAssistant Wireless ManagerWireless Sales Associate
Required CredentialsHigh school diploma, certifications in wireless technology or salesHigh school diploma or equivalent, sales experience preferred
Work EnvironmentSupervisory role in retail stores, managing staff and operationsCustomer-facing sales position in retail stores
Employer & Industry UsageWireless carriers, retail chains, telecom providersWireless retail stores, telecom outlets
Common Search & ComparisonFocuses on management, operations, and team supervisionFocuses on direct sales, customer service, and product knowledge

The Assistant Wireless Manager typically oversees store operations and staff, requiring some management skills and certifications. In contrast, a Wireless Sales Associate primarily engages in customer sales and product promotion. Both roles are essential in retail telecom environments but differ in responsibilities and career focus.

Assistant Wireless Manager jobs near you

T Mobile Authorized Retailer Assistant Manager

Phenix City, AL • On-site

Luna Wireless
See more jobs at Luna Wirelessexternal

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Benefits:
  • Commission
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Donation matching
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Chase #LimitlessPotential at Luna Wireless, an Authorized T-Mobile Retailer!
Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US!
Seeking candidates with a hustle and ambition for unlimited potential
If you want to earn unlimited commissions while working in a fun, fast-paced environment, Luna Wireless is the place to be!
Se prefieren hablantes bilingües de español, pero no se requieren
Why Join Our Team? Do you have what it takes to be a game changer? Come join a winning culture and team!!
#LimitlessPotential #CareerGrowth #ConnectedCulture
Be unstoppable with us!
Job Overview
The Retail Assistant Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile's aspirations of earning a place in our customers' hearts and Mobile Associate success.
Job Responsibilities:
  • Responsible for infusing every store's Mobile Assistant with a passion for T-Mobile's Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
  • Ensure that every need the customer has, when coming into the store, is met and that employees build the customer's confidence by making their experience comfortable, simple and by solving the whole problem.
  • Complete observations of Mobile Associate s' interactions with customers, including feedback, to be used in development, training & coaching conversations.
  • Effectively manage customer wait time. Keep current on products, services, and promotions.
  • Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Associate s to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time.
  • Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures.
  • Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits.

The experience you'll bring:
  • 1 year customer service and/or sales experience, retail environment preferred
  • Available to work a varied schedule including nights, weekends, and holidays
  • Ability to lead and mentor people to deliver great results
  • Outstanding communicator with ability to interact with teammates and customers

What's in it for you:
  • Competitive base pay, plus commissions
  • Benefits for part-time and full-time employees
  • Medical, dental and vision benefits
  • 401K Plan
  • Generous paid time-off programs
  • Phone service discounts
  • Serious growth potential for your career
  • This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime?

We invite you to apply today!
Requirements:
  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED

#NeverStopGrowing
Luna Wireless doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Luna Wireless we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Luna Wireless, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.
Dedicated, Dynamic, Determined. These are the people we want in the Luna Wireless fam. Our team members hustle hard and make a difference, both in their own lives and in the lives of T-Mobile customers all around the country.
Serving our customers and employees is at the heart of what we do. When you work with us, you're not just changing your life; you're helping our customers all over the nation stay connected with their loved ones.
We're guessing you found us for a reason. Do you think you've got what it takes to chase your dreams? Come face-to-face with your #LimitlessPotential at Luna Wireless, one of the largest T-Mobile authorized retailers in the country, with over 450 authorized retail stores in the central and eastern United States.

Apply