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Assistant Tech Jobs in Athens, OH (NOW HIRING)

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Assistant Tech information

See Athens, OH salary details

$20.6K

$30.4K

$38.7K

How much do assistant tech jobs pay per year?

As of Sep 1, 2026, the average yearly pay for assistant tech in Athens, OH is $30,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,200.00 and $30,000.00 per year, depending on experience, location, and employer.

What does an assistant tech do?

An Assistant Tech, short for Assistant Technician, supports senior technicians and engineers by performing routine maintenance, troubleshooting, and repairs on equipment or systems. Their duties often include preparing tools, following instructions for installations or upgrades, and documenting work completed. Assistant Techs play a crucial role in ensuring operations run smoothly by assisting with both preventative and corrective maintenance tasks. This role is common in industries such as healthcare, IT, manufacturing, and automotive. They typically work under supervision, gaining valuable hands-on experience to advance their technical skills.

What are the key skills and qualifications needed to thrive as an assistant tech?

To thrive as an Assistant Tech, you need a basic understanding of technical procedures, troubleshooting abilities, and often a high school diploma or relevant certification. Familiarity with common diagnostic tools, maintenance software, and industry-specific equipment is typically required. Strong attention to detail, communication skills, and the ability to follow instructions make candidates stand out in this support role. These skills ensure efficient technical support, minimize downtime, and contribute to the smooth operation of technical environments.

What are the most common challenges faced by assistant techs in a fast-paced work environment?

Assistant Techs often encounter challenges such as managing multiple tasks simultaneously, adapting quickly to new technologies, and maintaining strong attention to detail while under time constraints. In busy settings, it's essential to communicate effectively with team members, prioritize tasks, and remain organized to ensure all technical support duties are completed efficiently. Developing good time-management skills and staying proactive in resolving issues can help Assistant Techs thrive in fast-paced environments.

What is the difference between Assistant Tech vs Technician?

AspectAssistant TechTechnician
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; technical certifications often preferred
Work EnvironmentAssist with technical tasks under supervision, often in retail or support settingsPerform hands-on repairs, maintenance, and troubleshooting in labs, workshops, or field
Employer & Industry UsageCommon in retail, customer support, and entry-level tech rolesFound in manufacturing, IT, electronics, and technical service industries

Assistant Tech roles typically involve supporting technical staff and performing basic tasks, while Technicians handle more complex repairs and maintenance independently. Both roles require technical knowledge, but Technicians usually have more specialized training and responsibilities.

How do I become a assistant tech?

To become an assistant tech, you typically need a high school diploma or equivalent, along with basic technical knowledge. Relevant skills include troubleshooting, hardware and software support, and familiarity with tools like diagnostic software; certifications such as CompTIA A+ can also improve job prospects. Gaining experience through internships or entry-level positions helps build practical skills in technical support environments.

What is the job of a assistant tech?

An assistant tech provides technical support by troubleshooting hardware and software issues, setting up equipment, and assisting with network or system maintenance. They often work under the supervision of IT professionals and may need basic certifications or knowledge of common tools and systems.

What are the most commonly searched types of Tech jobs in Athens, OH?

The most popular types of Tech jobs in Athens, OH are:

What cities near Athens, OH are hiring for Assistant Tech jobs?

Cities near Athens, OH with the most Assistant Tech job openings:

Assistant Tech jobs near you

Campus Technology Specialist

Hocking College

Nelsonville, OH • On-site

$45K - $55K/hr

Full-time

Posted 17 days ago

Job description

Campus Technology Specialist
Salary: $45-55,000.00/year
I. Position Purpose
The Campus Technology Specialist provides professional technology support throughout the College's instructional, administrative, and public spaces.
The position supports the technology used directly by faculty, staff, students, and visitors, with particular emphasis on classroom technology, endpoint devices, audiovisual systems, printing, technology deployment, and the overall campus technology experience.
Campus Technology Specialists serve as escalation resources for the student-operated Help Desk and provide hands-on support for technology issues requiring professional technical expertise.
The position works closely with the Cloud Services Administrator, Infrastructure amp; Security Administrator, Director of Application Services, and Chief Information Officer to deliver reliable, responsive, and secure technology services that support teaching, learning, and College operations.
Because nearly all College spaces serve instructional, student-service, or administrative purposes, the Campus Technology Specialist is expected to provide technology support throughout the entire campus environment rather than functioning solely as a traditional desktop support technician.
Working Expectations
The position regularly works throughout classrooms, offices, labs, meeting rooms, and other campus spaces.
Duties may require moving and installing computers, displays, printers, audiovisual equipment, and other technology; working under desks or around installed equipment; using ladders or similar equipment where appropriate; and traveling between College facilities.
Scheduled evening or weekend work will be required for technology deployments, maintenance, events, or other institutional needs. Any such work will be performed in accordance with College policies and applicable requirements for non-exempt employees.
This position will have access to and encounter confidential information. Strict confidentiality must be maintained and shared only on a need-to-know basis. Further, confidential information must only be accessed on an as-needed basis.
This position is expected to participate in an on-call rotation to provide coverage to the College outside of normal business hours.
II. Duties and Responsibilities
Primary Service Responsibilities
Campus Technology Specialists collectively support and provide service ownership for:
• Classroom technology
• Instructional technology equipment
• Campus endpoints
• Faculty and staff computing
• Computer labs and shared computing spaces
• Audiovisual systems
• Conference room technology
• Printing and multifunction devices
• Endpoint deployment and replacement
• Software installation and deployment
• Technology asset management
• Digital signage support
• Student Help Desk escalation
• User technology onboarding
• Technology documentation and knowledge management
• Campus technology projects
• Specific primary and secondary service assignments may be established by the CIO based on institutional needs and individual expertise.
Essential Duties and Responsibilities
Classroom and Instructional Technology
• Provide installation, support, maintenance, and troubleshooting for technology located in classrooms, labs, and instructional spaces.
• Support classroom computers, displays, projectors, interactive technologies, audiovisual equipment, document cameras, control systems, software, and related devices.
• Respond promptly to classroom technology incidents that could disrupt instruction.
• Conduct preventive classroom technology checks and identify potential issues before they affect instruction.
• Assist faculty with appropriate use of installed classroom technology.
• Coordinate vendor support or equipment repair when necessary.
• Participate in classroom technology upgrades, replacements, renovations, and new installations.
• Maintain documentation of classroom technology configurations and equipment.
• Maintain campus software licensing and reconcile named user licenses as needed.
Campus Endpoint Support
• Install, configure, troubleshoot, repair, replace, and support College-owned computers and related devices.
• Provide technical support to faculty, staff, students, and other authorized users.
• Diagnose hardware, software, connectivity, printing, account, and peripheral issues.
• Escalate cloud, network, security, application, or infrastructure issues to the appropriate service owner.
• Support Windows, Mac OS, mobile devices, and other institutionally approved technology platforms.
• Assist with software installation, configuration, and deployment.
• Support College technology during office relocations, renovations, and departmental changes.
Endpoint Deployment and Lifecycle
• Prepare and deploy computers and other technology equipment.
• Assist with automated device provisioning and centralized endpoint management.
• Participate in annual and multi-year equipment replacement programs.
• Maintain standardized device configurations in coordination with the Cloud Services Administrator.
• Assist with operating system upgrades, software deployments, security updates, and device compliance efforts.
• Properly remove, sanitize, recycle, or dispose of retired technology according to College procedures.
• Develop standard image with baseline applications for desktop deployments.
Printing Services
• Support printers, multifunction devices, print queues, and related campus printing technologies.
• Troubleshoot hardware, driver, network, and user printing issues.
• Coordinate with the Infrastructure amp; Security Administrator and vendors on infrastructure or equipment issues.
• Maintain appropriate documentation of printing devices and configurations.
• Participate in printer fleet planning and lifecycle management.
Audiovisual and Campus Technology
• Support audiovisual technology in classrooms, conference rooms, meeting spaces, and public areas.
• Support digital signage and related display technologies.
• Assist with technology for College meetings, presentations, events, and special activities as assigned.
• Test and prepare technology before significant institutional events when requested.
• Assist departments in identifying appropriate campus technology solutions.
Student Help Desk Support
• Serve as a professional escalation resource for the student-operated Help Desk.
• Provide technical guidance and mentoring to student Help Desk employees.
• Assist with development of troubleshooting procedures, knowledge articles, and service standards.
• Help student employees develop appropriate technical, communication, documentation, and customer service skills.
• Escalate complex issues to appropriate IT service owners.
• Participate in maintaining effective incident and service request workflows.
Asset Management
• Maintain accurate records for computers, monitors, audiovisual equipment, printers, peripherals, and other assigned technology assets.
• Assist with receiving, inventorying, tagging, deploying, relocating, and retiring technology.
• Participate in physical inventory activities.
• Maintain accurate equipment location and assignment information.
• Identify aging or unreliable equipment and contribute to lifecycle replacement planning.
Documentation and Knowledge Management
• Create and maintain technical documentation, troubleshooting procedures, installation instructions, and knowledge base articles.
• Document recurring support issues and recommended resolutions.
• Maintain classroom, endpoint, and equipment documentation.
• Contribute documentation that enables student workers and other IT staff to resolve incidents consistently.
• Record work accurately within the College's service management or ticketing system.
Cybersecurity Responsibilities
• Follow College cybersecurity standards and procedures.
• Apply approved endpoint security configurations and practices.
• Promptly escalate suspected cybersecurity incidents.
• Assist with remediation of endpoint vulnerabilities and security findings.
• Ensure devices are appropriately configured, updated, inventoried, and protected.
• Reinforce secure technology practices when assisting College users.
• Work with the Cloud Services Administrator and Infrastructure amp; Security Administrator on security-related endpoint issues.
Projects and Service Improvement
• Participate in technology implementation, replacement, migration, and modernization projects.
• Assume ownership of assigned project tasks and complete them within established timelines.
• Identify recurring support problems and recommend improvements.
• Suggest improvements to classroom technology, endpoint deployment, documentation, support processes, and campus technology services.
• Test new devices, software, and technology solutions as assigned.
• Participate in pilot projects and technology evaluations.
Service Ownership
In addition to general campus technology responsibilities, each Campus Technology Specialist may be assigned primary ownership of specific services or functions.
Assignments may include:
• Classroom technology
• Audiovisual services
• Asset management
• Printing
• Device deployment
• Software deployment
• Digital signage
• Knowledge management
• Student Help Desk support
• Accessibility-related technology support
• Mobile devices
• Equipment lifecycle management
• Equipment inventory management
Service assignments may change as technologies and institutional priorities evolve.
Professional Development
• Maintain current knowledge of endpoint technology, classroom technology, audiovisual systems, cybersecurity, cloud services, and support practices.
• Participate in training and professional development activities.
• Develop additional expertise in assigned service areas.
• Pursue appropriate industry training or professional certifications as part of an established professional development plan.
• Share knowledge and newly acquired skills with student employees and other IT staff.
Team Responsibilities
• Work collaboratively with all members of Information Technology.
• Provide backup coverage for other Campus Technology Specialists.
• Cross-train in critical campus technology functions.
• Assist Cloud Services and Infrastructure amp; Security personnel with campus implementations when appropriate.
• Provide responsive, courteous, and professional service to faculty, staff, students, and visitors.
• Participate in departmental planning, service reviews, documentation, and improvement initiatives.
• Perform other technology-related duties consistent with the responsibilities of the position.
III. Qualifications – Education, Experience, and Skills
Minimum Qualifications
• Associate degree in information technology, computer science, cybersecurity, audiovisual technology, electronics, or a related discipline; or an equivalent combination of education, technical training, and relevant experience.
• Working knowledge of computer hardware, operating systems, peripherals, and common productivity applications.
• Demonstrated technical troubleshooting ability.
• Strong interpersonal and customer service skills.
• Ability to communicate effectively with users having a wide range of technical abilities.
• Ability to organize work, prioritize incidents, and complete assigned tasks.
• Ability to work independently and collaboratively.
• Ability and willingness to continually learn new technologies and develop new technical skills.
Preferred Qualifications
• Bachelor's degree in information technology or a related discipline.
• Experience supporting technology in a college, school, or other educational environment.
• Experience supporting classroom or audiovisual technology.
• Experience supporting Windows and ChromeOS devices.
• Experience with Google Workspace for Education.
• Experience with centralized endpoint management or device provisioning systems.
• Experience supporting printers and multifunction devices.
• Experience working with ticketing or IT service management systems.
• Relevant entry-level, CompTIA, or intermediate professional technology certifications.
Knowledge, Skills, and Abili

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