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Assistant Standardized Patient Model Jobs in Florida

Health Haven

Patient Care Coordinator

Okeechobee, FL · On-site

$18 - $22/hr

... integrated model of psychiatric care that combines high-quality outpatient treatment ... Partner closely with psychiatrists, therapists, medical assistants, research staff, and ...

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All JobsStandardized Patient Model JobsAssistant Standardized Patient Model JobsAssistant Standardized Patient Model Jobs in Florida

Assistant Standardized Patient Model information

What is the difference between Assistant Standardized Patient Model vs Standardized Patient?

AspectAssistant Standardized Patient ModelStandardized Patient
CredentialsMinimal, often training-basedTraining and certification often required
Work EnvironmentHealthcare training facilities, simulation labsMedical schools, hospitals, simulation centers
Employer & IndustryMedical education, healthcare training programsMedical schools, healthcare institutions
Role FocusAssist in training, support standardized patientsPerform as patients for training and assessment

The Assistant Standardized Patient Model typically supports standardized patients by assisting in training and simulation activities, often requiring minimal credentials. In contrast, Standardized Patients perform as simulated patients themselves, often needing specific training and certification. Both roles are essential in healthcare education, but they differ mainly in responsibilities and credentials required.

Can you be an Assistant Standardized Patient Model with no experience?

Assistant Standardized Patient Models typically do not require prior experience, as training is provided to teach them how to simulate patient scenarios accurately. Basic communication skills and the ability to follow instructions are usually sufficient to start, with on-the-job training covering specific procedures and behaviors.

What cities in Florida are hiring for Assistant Standardized Patient Model jobs?

Cities in Florida with the most Assistant Standardized Patient Model job openings:

Assistant Standardized Patient Model jobs near you
Infographic showing various Assistant Standardized Patient Model job openings in Florida as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

Patient Relations Coordinator - USFTGP UMSA Patient Experience

Tampa General Hospital (TGH)

Tampa, FL • On-site

Full-time

Posted 21 days ago

Tampa General Hospital rating

7.2

Company rating: 7.2 out of 10

Based on 160 frontline employees who took The Breakroom Quiz

426th of 1,061 rated hospitals

Job description

The Patient Relations Coordinator provides support to patients, families, and staff by coordinating timely and effective resolution of concerns and service-related issues. Working under general supervision and within established organizational policies and professional guidelines, this role evaluates patient and family complaints, determines appropriate follow-up actions, and engages internal or external resources to ensure prompt and satisfactory outcomes. The coordinator supports assigned departments in managing the service recovery process, ensures communication and documentation standards are met, and plays a key role in enhancing overall patient experience, satisfaction, and organizational service excellence.
Essential Functions:
  • Evaluates patient, family, and staff concerns and assists in resolving issues using appropriate internal and external resources.
  • Determines when concerns require escalation and engages appropriate leaders or departments to ensure timely and effective resolution.
  • Serves as a liaison between patients, families, and staff to facilitate communication, reduce barriers, and improve the patient experience.
  • Supports assigned departments in managing service recovery activities and ensures each area maintains an adequate service recovery kit.
  • Refers cases to appropriate parties based on the nature of the concern and organizational scope of responsibility.
  • Prepares and sends notifications to reviewing parties outlining the concern summary, required actions, expected turnaround times, and relevant details.
  • Maintains accurate and confidential documentation of all patient feedback, interventions, and follow-up actions in accordance with organizational standards.
  • Follows established policies, procedures, and regulatory guidelines to ensure consistent and compliant handling of patient issues.
  • Collaborates with leaders and staff to identify trends or recurrent issues and recommends improvements to enhance patient satisfaction.
  • Upholds patient safety, dignity, and service excellence standards by providing compassionate and respectful support during every patient interaction.
  • Always maintains a professional appearance and attitude. Acts as a role model for expected service behaviors. Effectively demonstrating empathy, caring and compassion. Models great first impressions skills by ensuring that each person is acknowledged and greeted. Anticipates and assists individuals in finding their destinations.
  • Completes assigned projects within specified timeframes. Seeks understanding to ensure that scope and deadlines are fully understood. Works collaboratively with the team to ensure deadlines are met.

Qualifications
  • Bachelor's Degree in Communication, Psychology, Allied Health, or Related Field
  • Three (3) years of customer relations work including resolving and/or deescalating patient and guest minor concerns.

What Tampa General Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Tampa General Hospital

Sourced by ZipRecruiter

Tampa General Hospital was named the #1 hospital in Tampa Bay by U.S. News & World Report, 2020-2021, and recognized as one of America's Best Hospital's in five medical specialties: Cardiology & Heart Surgery, Diabetes & Endocrinology, Gastroenterology & GI Surgery, Nephrology, and Orthopedics. Tampa General Hospital has been designated a Magnet Hospital by the American Nurses Credentialing Center (ANCC), the highest recognition for nursing excellence, for the fourth consecutive time - an accomplishment that fewer than one percent of hospitals nationwide have earned. TGH is accredited by The Joint Commission and was awarded disease-specific certification in five medical specialties. TGH is also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). *Air transport provided by Metro Aviation, Inc.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Tampa, FL, US

Year founded

1927

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