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Assistant Software Implementation Engineer Jobs in Long Island, NY

FactSet creates flexible, open data and software solutions for over 200,000 investment ... Partner with Product and Engineering teams to deliver client-specific enhancements. * Create ...

FactSet creates flexible, open data and software solutions for over 200,000 investment ... Partner with Product and Engineering teams to deliver client-specific enhancements. * Create ...

THE POSITION Hancock Software is seeking a Solutions Engineer to join our Implementation team and ... to assist our support team in the diagnosis and debugging of software and configuration-related ...

C# Developer

New York, NY

$53.50 - $72.25/hr

Has demonstrated knowledge in the software implementation lifecycle and specific programming languages. Responsible for the analysis of project requirements and the development of technical ...

C# Developer

New York, NY · On-site

$53.50 - $72.25/hr

Has demonstrated knowledge in the software implementation lifecycle and specific programming languages. Responsible for the analysis of project requirements and the development of technical ...

Why Auctor Auctor is building the AI layer for professional-services and software-implementation work-the "brain" behind the best solution engineers, forward-deployed engineers, and onboarding teams.

Implementation Manager

New York, NY · On-site

$130K - $190K/yr

You'll partner closely with CS, Sales, Product, and Engineering while managing multiple ... What You'll Bring * 2-5 years working at B2B startups in software implementation, technical account ...

Why Auctor Auctor is building the AI layer for professional services and software implementation. Think of us as the brain behind the best solution engineers, forward-deployed engineers, and ...

Integration Engineer

Manhattan, NY · On-site

$90 - $120/hr

Software Implementation * Participate in agile sprint planning sessions and daily standups where ... Engineer role quickly given recent growth. In addition to base salary, this role has the ...

Why Auctor We are building the AI layer for professional services and software implementation. Think of us as the brain behind the best solution engineers, forward-deployed engineers, and onboarding ...

Implementation Team Lead

New York, NY · On-site

$175K - $205K/yr

Work closely with Product, Engineering, and Operations to surface insights from implementations ... Experience * 5-7 years of experience in software implementation, customer onboarding, or ...

Implementation Team Lead

New York, NY · On-site

$175K - $205K/yr

Work closely with Product, Engineering, and Operations to surface insights from implementations ... Experience * 5-7 years of experience in software implementation, customer onboarding, or ...

Showing results 21-40

Assistant Software Implementation Engineer information

See Long Island, NY salary details

$27

$52

$82

How much do assistant software implementation engineer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for assistant software implementation engineer in Long Island, NY is $52.28, according to ZipRecruiter salary data. Most workers in this role earn between $39.13 and $62.12 per hour, depending on experience, location, and employer.

What is the difference between Assistant Software Implementation Engineer vs Software Implementation Engineer?

AspectAssistant Software Implementation EngineerSoftware Implementation Engineer
Required CredentialsBachelor's degree in CS or related field; some certificationsBachelor's or higher in CS; certifications preferred
Work EnvironmentSupportive team, entry-level tasks, supervisedProject execution, client interaction, more independent
Employer & Industry UsageCommon in tech firms, consulting, software vendorsSame as assistant role, more advanced responsibilities

The Assistant Software Implementation Engineer typically supports implementation projects under supervision, focusing on learning and assisting with tasks. The Software Implementation Engineer takes on more responsibility, managing parts of the implementation process independently. Both roles require similar educational backgrounds and certifications, but differ mainly in experience level and scope of work.

What does an assistant software implementation engineer do?

An assistant software implementation engineer supports the deployment and integration of software solutions by assisting with configuration, testing, and troubleshooting. They often work closely with senior engineers, use tools like project management software, and may need knowledge of programming or scripting languages to ensure successful implementation. Their role helps ensure that software systems function correctly in the user's environment.
What cities near Long Island, NY are hiring for Assistant Software Implementation Engineer jobs? Cities near Long Island, NY with the most Assistant Software Implementation Engineer job openings:

Product Support & Implementation Engineer-Hybrid Role

Payarc LLC

Greenwich, CT • On-site

$95K/yr

Full-time

Posted 5 days ago


Job description

Job Type
Full-time
Description
Company Description
Payarc is a technology-driven payments company built to empower people and improve their organizations, one payment at a time. What began as smart, simple payment-processing tools and products has grown into a broader platform, backed by a team of world-class experts and top technology talent. We help new businesses get started, increase our customers' revenues, and bridge the gap between merchants and modern payment solutions-giving companies the tools they need to change the future of their business.
Position Summary
The Product Support & Implementation Engineer delivers top-tier, customer-facing technical support for Payarc's API and SDK products. This role works directly with customers-developers, ISVs, and merchants-to assist with integrations, troubleshoot issues, and provide in-depth technical support across Payarc's products, including the Payarc Gateway, Payarc Connect, and Merchant Dashboard.
The ideal candidate combines a strong background in Level 2 or higher technical support with hands-on experience implementing and integrating technical solutions. Sitting at the intersection of Support, Product, and Engineering, the Product Support & Implementation Engineer ensures every customer integrates successfully and relays customer feedback that drives continuous product improvement.
Essential Duties and Responsibilities
  • Provide expert-level technical support for Payarc's API and SDK Suite and products (Payarc Gateway, Payarc Connect, Merchant Dashboard), helping customers troubleshoot and resolve integration and payment issues
  • Guide ISV and merchant customers through the full integration lifecycle, from first API call to production launch
  • Reproduce, diagnose, and resolve complex technical issues using tools such as Postman, tracing requests across gateways, terminals, and services to identify root cause
  • Maintain and improve technical documentation, including contributing to ReadMe.io or similar API documentation platforms
  • Develop deep expertise in Payarc's API and SDK offerings to guide customers through complex technical processes
  • Partner with the product management and engineering teams to relay customer feedback, report bugs, and contribute to continuous product improvement
  • Create and deliver onboarding materials and training sessions that help new customers get started quickly
  • Maintain clear, professional, and timely communication with customers, owning each issue end-to-end until it is resolved
  • Participate in Agile/Scrum ceremonies using JIRA and Confluence (as applicable)

Technology Environment
In this role you will work across Payarc's technology environment, including:
  • APIs & SDKs: Payarc API & SDK Suite, with SDKs in Node.js, PHP, Python, TypeScript, and C#
  • Products: Payarc Gateway, Payarc Connect (PAX terminal integrations), and the Merchant Dashboard
  • Troubleshooting tools: Postman and similar API testing and troubleshooting tools
  • Documentation: ReadMe.io developer documentation and the Payarc Knowledge Hub
  • Payments & security: RESTful APIs, webhooks, authentication, tokenization, and PCI DSS-aligned practices
  • Collaboration & tooling: Agile/Scrum delivery with JIRA and Confluence

Requirements
Qualifications
Required
  • 3+ years in Level 2 or higher technical support, specifically supporting APIs and SDKs
  • Strong working knowledge of API technologies, including RESTful APIs, SDKs, webhooks, and authentication
  • Familiarity with tools such as Postman for testing and troubleshooting
  • Proven customer-facing experience on technical projects involving implementations and integrations
  • Experience with API documentation platforms such as ReadMe.io
  • Excellent written and verbal communication, with the ability to convey technical information clearly and concisely

Preferred
  • Familiarity with the payments industry or financial technology (PCI DSS, gateways, terminals, tokenization)
  • Working knowledge of a programming language such as JavaScript/Node.js, Python, PHP, TypeScript, or C# to assist with integration and troubleshooting
  • Experience with POS systems and terminals (e.g., PAX) and payment gateways
  • Project management or coordination experience on technical or software-deployment projects
  • Experience creating knowledge base articles for customer self-service

Knowledge, Skills, and Abilities
  • Excellent analytical and problem-solving skills, with the ability to think creatively to resolve complex issues
  • Exceptional written and verbal communication skills, able to convey technical information clearly and concisely
  • Ability to work effectively in a cross-functional environment across product management and development teams
  • Strong sense of ownership and accountability
  • Ability to manage multiple customer issues and priorities simultaneously
  • Continuous learning mindset

Education
  • Bachelor's degree in computer science, Information Technology, or a related field preferred, or equivalent work experience.

Work Environment
This position operates in a hybrid environment. Standard business hours apply, with flexibility as needed to support customers and product releases.
Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer
  • Extended periods typing and analyzing information
  • Ability to participate in virtual or in-person meetings

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer with or without prior notice.
Salary Description
Starting at $95,000