Assistant Snowboard Manufacturing Jobs (NOW HIRING)

• Perform ski and snowboard tunes, including waxing, edging, and base repairs.
• Mount, adjust, and test ski and snowboard bindings according to manufacturer and industry standards.
• Ensure all binding work complies with current indemnification and safety requirements.
• Inspect equipment for damage and recommend appropriate repairs or replacement when necessary.
• Keep repair equipment and machinery clean, calibrated, and in proper working condition.
• Maintain a clean, organized, and safe Repair Shop while following all resort safety policies and procedures
  Guest Experience amp; Service:
• Greet guests with a friendly, professional attitude and provide accurate and reliable information.
• Assist guests with equipment questions and recommend appropriate repair and maintenance services.
• Communicate repair services and expected turnaround times clearly with guests.
• Help create a positive guest experience through professional, efficient, and knowledgeable service.
• Support Rental Experience operations and group arrivals during peak periods as needed.

• Provide direct oversight and support to Repair Shop team members.
• Train and develop employees on current repair techniques, safety standards, guest service expectations, and operating procedures.
• Plan, assign, and direct daily work to ensure efficient Repair Shop operations.
• Provide ongoing coaching and performance feedback to team members.
• Assist with addressing employee concerns and resolving problems in accordance with resort policies.
• Maintain clear and consistent communication with the Guest Experience Coach and other resort managers.

Administrative amp; Operational Oversight:

• Manage daily repair workflow to ensure services are completed accurately and in a timely manner.
• Maintain accurate repair documentation and service records.
• Monitor repair inventory and supplies and communicate ordering needs to management.
• Help ensure current technical information, manufacturer requirements, and repair procedures are communicated to the team.
• Assist with maintaining an efficient and organized operation during high-volume periods.

• Education amp; Experience: Two years of college; two to four years of related experience and/or training; or an equivalent combination of education and experience.
• Technical Knowledge: Experience with ski and snowboard tuning, repair, binding mounting, adjustment, and testing.
• Leadership Skills: Prior leadership or supervisory experience with the ability to train, motivate, and develop team members.
• Safety Focused: Strong attention to manufacturer specifications, binding requirements, equipment safety, and resort procedures.
• Guest Service Oriented: Friendly, professional, and committed to providing an excellent experience for every guest.
• Self-Starter: Able to take initiative, solve problems, and effectively manage responsibilities with limited direction.
• Excellent Communication: Able to communicate clearly and professionally with guests, employees, and resort management.
• Flexible amp; Dependable: Must be able to work a flexible schedule, including weekends, holidays, and peak resort periods.
• Physically Capable: Must be able to regularly stand, walk, bend, stoop, kneel, and crouch; occasionally climb and balance; lift and/or move up to 50 lbs.; and push or pull up to 30 lbs.

• Exclusive Season Pass: Work at least two shifts per week, and you'll unlock access to our $15 employee season pass, including complimentary ski and snowboard rentals!
• Employee Discounts on food, gear, lodging, and more.
• Professional Growth: Build your leadership, technical, and guest-service skills while working in a fast-paced resort environment.
• Resort Experience: Be part of a team dedicated to creating unforgettable memories for our guests.

• Hands-On Leadership: Combine your technical repair skills with the opportunity to lead and develop a team.
• Beautiful Work Environment: Work at a mountain resort where every day brings something different.
• Team-Oriented Culture: Join a team committed to safety, service, and creating memorable guest experiences.
• Opportunities for Growth: Develop your leadership and operational experience while exploring opportunities throughout the resort.